Casombie Casino creates a playful atmosphere for online gamblers who might enjoy a theme of the living dead, yes, zombies. 

The site is licensed in Curacao and is available in several different language versions including English, Finnish, German, Italian, and Portuguese to name a few. The license is issued to Araxio Development NV with payment processing handled by a Cypriot company affiliated with the operators.

Sister sites include Zet, Alf, FEZbet, and Wazamba. Look for games from more than 80 developers and suppliers including Ash Gaming, Lightning Box, Microgaming, ELK, and Merkur to name just a few. All told, there are about 5,000 slots on tap along with live dealer streaming games like Crazy Time, Deal or No Deal, Lightning Roulette, Live Blackjack, Monopoly, and Super Sic Bo.

There are over 20 payment methods available with a minimum deposit and withdrawal threshold of €10. Withdrawal limits begin at €10.000 per month for new customers and increase with loyalty tier levels. Credit and debit cards, bank transfers, eWallets, vouchers, and cryptocurrency transactions are all supported.

The sign-up bonus offered may vary by player location. When we visited from a desk in Finland they were offering a percentage match with wagering set at 35x(b+d). Another welcome reward listed for Finnish players was cashback with a simple 1x wagering requirement. Elite-tier players can generally take a greater percentage of cash back once they have established themselves with the casino.

Looking at operator history here and at other sites licensed they run we see the normal bubbling up of delayed payments while awaiting document verification with all known complaints resolved quickly and amicably for valid players. Grumbles include up to 3 days of processing times (card, Ireland, Casombie). The most lengthy delay was 10 days and not a run-of-the-mill situation, but the operators were able to solve it for the player who has had no further issues.

One extraordinary technical complaint related to a player with accounts at multiple ‘skins’ (labels/brands) being able to spin slots at one (Alf) with funds deposited at another (Casoola). 

The operator was 100% transparent about the IT problem in public responses, assured no personal data was exposed, and compensated the player for their inconvenience. We have not seen this glitch occur anywhere else and it appears to have been a platform provider problem rather than an operator error. It has since been remedied.

Most general comments from players are highly positive across the brands with players who enjoy the theme here perhaps overly excited about just how appealing it is to them and how well the developers have carried it off.

Examining the value of withdrawals when players were delayed payments we find it runs the gamut from 2-digits to 5-digit sums and we don’t see any unevenness in the way the problems were solved nor in the time it took to resolve the issues. Most document verification (first withdrawal) delays were handled within 4 days, which would equate to only one day after the mandatory 3 days pending time.

It would appear that any trade-off here would be between game selection, theme, and extensive bonus options on the positive side and the lack of instant withdrawals with the caveat that they do pay on time, every time in accordance with stated terms and that document verification is relatively quick and efficient in almost every case we examined.

With operations initially determined to be fair, stable, consistent, and transparent I think it’s safe to delve a little deeper into the games and software, how the site is organized for ease of use, the bonus and loyalty schemes, along with general and specific banking options and terms. 

We’ll take a deep dive into the terms and conditions and only report the most relevant items here. At that point, we should have a deep enough understanding of the entire experience to compile a point-by-point list of any drawbacks or potential pitfalls and which players those might affect so they can be avoided. Finally, we’ll wrap it all up with a final word or two and readers should be clued up more than well enough to make an informed decision.

Our initial assessment at this point is that the site is good to go and this preliminary conclusion will be updated before publishing if anything comes up to warrant it.

Do you like zombies? 

Then you will love Casombie!

Software and Games

The developers state: “What we do willingly is easy,” and they add, “The ones who are crazy enough to think they can change the world are the ones who do.”

Casombie not only presents the most masterful take on the zombie genre we have ever seen, but they also provide a portal more than just real money gambling games. Surrounding the obscene number of game titles (about 5,000) the site is structured to include the following:

• Promotions
• Tournaments
• Achievements
• Shopping
• A VIP experience

The games themselves are arranged in bespoke categories in line with the theme. Look for these categories to include Toxic games, Fresh blood, Immortals, Reels, Undead casino, Whispers, Jackpots, and “All games”.

Let’s dive in and see what lies between the skin and bones of each of these, shall we?

Toxic games

When we choose this category a new splash page appears with a hot little zombie presenting the Game of the Week. It just happens to be Felix Gaming’s “Cazombie” slot. The animations and overall artwork are really well done and it sets the mood for an adventure in toxicity for those who relish such a thought, even humorously.

From there, however, the scheme falters some simply because there are just not that many games in the world inventory of slots that could qualify as ‘toxic’. The top 4 games presented on this page are Witcher Cave, Gates of Olympus, Reactoonz 2, and Majestic King.

Scanning down the page a little further we found Felix's “It’s a Joker”. The joker character is about as toxic as can be. It’s also a very cool game for a three-reeler because it has an extra window on the left for free game triggers and one on the right for game multipliers. The soundtrack is clown-creepy, and the wild joker may give you the chills or create a cringe when he completes a winning line on the 3x3 slot with five pay lines. 

The games are available in demo mode so players can try any of them before risking their own money for a win.

Other games that seemed most on the theme included Origins of Lilith, San Quentin, and Legacy of Dead.

Fresh Blood

This category would seem to lend itself to curation a little easier than the first, and indeed, many of the games filled the bill. Wolf Fang, Bison Battle, and Tombstone R.I.P. were “gimmes”. The T-Rex star of Betsoft’s Lava Gold was apropos as was The Bandit and the Baron from JFTW.

Red Rake’s Million Dracula was far down the page along with PlayN GO’s Hooligan Hustle, a brass knuckle fight night game.

Immortals

This was probably the easiest catalog to populate with on-point games because so many slots are based on gods and demigods from several cultural myths.

Spinomenal’s Book of Demi Gods II, Felix Gaming’s Book of Anunnaki, PG Soft’s Rise of Apollo, and Booongo’s Buddha Megaways were shoe-ins for the Immortals page along with Divine Fortune, Ghost of Dead, Green Jade’s RA K.O., and Quickspin’s Golden Glyph 2. So far, this is the catalog that will draw me back!

Reels

I expected all of the titles in this section to be 3-reel games, but it turns out it’s just a catchall bucket for random slots. Well, I'm sure the curation was not random, each was chosen for a reason, but there is no theme carried in this category… it’s just slots.

Undead Casino

Okay, it should have dawned on me before I opened it. I assumed it would be table games and card games, and maybe even streaming games. But I’m a bit slow today I guess and I had to see the “LIVE” dealers in order to put 2 and 2 together. "Undead" literally means “alive” even though the connotation is zombified.

Look for native language tables and croupiers including the game, Suomalainen Ruletti. There is also Hindi and Indian Roulette, Namaste roulette Ott Andar Bahar, Svensk roulette, two versions of Italian roulette, two German/Deutsches, Russian, Turkish, Chinese, Brazilian Portuguese, Japanese, Arabic, Norsk, - Cumbia; Mambo; Rumba, and Salsa versions of several different games like blackjack and baccarat in addition to roulette titles.

In the earliest days of live casinos, providers simply aimed to emulate the experience of a brick and mortar establishment in your own living room. The genre has evolved a lot since then and has taken on a “life” of its own with a focus on entertainment and even volatility. 

Low house-edge games with no wild streaks are not every player’s cup of tea, so by adding side bets and free multipliers, as well as socializing new games into game show-style content, a whole new genre has evolved. 

Whispers

This is the place to find the un-undead games, or more clearly the random number generator titles including several in Evolution’s “First Person” series. These games were designed to not only compete with the RNG games of every other provider with stunning 3D renditions and a sense of space but also as introductory games to live versions. 

Step into a game of First Person blackjack, roulette baccarat, Dream Catcher, or Craps - yes Craps and you can take all the time you want to between game rounds (except Lightning baccarat or roulette). Practice your strategy, get accustomed to the rules and the overall feel of the game, and then, if you want to play the same game in a live setting simply select GO LIVE to enter the live portal and play in real time.

If you’ve always wanted to play craps but were held back by not understanding all of the different bets, choose the simplified version and all of the confusing bets will be removed. If overly boisterous or maximally verbose shooters kept you from the live tables - you don’t have to worry about that with Evolution’s live craps. You’ll have a live host in a 1920’s Americana speakeasy environment assisting with the game and the dice are shot by a robotic arm - no bravado, no annoyance, nothing but green felt, and a rousing game!

Jackpots

I was really pleased to see that Playtech was featured so prominently in this section. NetEnt and Ygdrassil are really well represented in the inventory as well as PlayN GO. EGT’s inventory of smaller jackpot games, most born on the casino floors of eastern Europe is also available. 

Fugaso, Spinomenal, and iSoftBet round out the offering with a smattering of Quickspin titles for those who are willing to seek them out.

Providers

Open this section to display games from your favorite developers and studios. We found personal favorites like Green Jade, Golden Rock, Foxium, Gameburger, Spribe (high RTP mini-games you have to try), Skywind, and BF Games.

While we’re in a zombie zone, we will definitely suggest checking out the awesome Voodoo Candy Shop from BF Games. The sound effects and animations are mesmerizing. Stacks of Voodoo Queens can turn a session from dead spins to a fat bankroll and three scatters will trigger a dozen free games with stacked wild symbols to go with the Voodoo Queens.

Bonuses and Promotions

This would cover the following sections on the website - promotions, tournaments, achievements shop, and VIP.

We found about a dozen promotions including the welcome bonuses. Players can choose the package or offer they prefer and each is designated for a certain player type who might enjoy the zombification of online gambling.

Please note, not all bonuses are available to all players in every land. Offers change over the course of time as well. What you see near the top of the page you are reading is dynamically generated and basic terms are included. The only way to be 100% sure of any offer and terms is to visit and see what is presented to you. Geolocation works in the HTML5 software thanks to your web browser, so what you see when you visit should be what you can get… and there’s a lot in store!

We found…

• Broker's Welcome - 
• Metalhead’s Welcome - 
• Nurse’s Welcome - 
• Skateboarder’s Welcome - 
• Geek’s Welcome - 
• Chef’s Welcome - 
• Surfer’s Welcome  - 
• Deadly Free Spins - 
• Weekly cashback - 
• Live cashback - 
• Haunted Weekend - 
• Daily Drops and Wins - 

We’ll take a look at the Broker’s Welcome because most of the terms carry over into other similar offers.

The bonus you choose sets your initial avatar.

• The minimum deposit needed to get the biggest match is €50
• Neteller and Skrill deposits do not qualify
• Max bet with a bonus is €5
• Wagering is 35x(d+b)
• 10 days to complete the wagering
• No jackpot games can be played with bonus funds

None of the bonuses we examined had max cashout provisions. Please see the terms if you take one that includes free spins or cashback.

Tournaments

Enter the Brain Ring

Look for tournaments in slots, undead games, monthly races, and games from the current top provider as well as Drops and Wins whenever you see the logo appear on a Pragmatic Play or Pragmatic Live game. Simply meet the minimum bet requirement, usually, €0.50, and every round comes with the possibility of landing cash, bonus funds, or free spins. Just play and wait for the winnings to drop into your account!

Each tournament has a countdown clock and a prize pool listed. The top ten players at the end of the tournament take a share of the prizes.

Achievements

Enter the Junkyard to start your journey!

It’s simple…

• 1 - Collect achievements
• 2 - Exchange for bonus money
• 3 - Collect rewards (brains)

Shop

Take your buckets full of brains and buy the things you really want, like free spins and chips or even match bonuses

VIP

There are five levels here and your place in the scheme will determine a lot more than the amount of cashback you are entitled to. Your level also determines whether you will have a personal account manager, but most importantly for some players, it will determine how much money you can withdraw on a daily and monthly basis.

So far, I like everything about this place except this one term. New players can withdraw up to 10,000 EUR per month but only 500 per transaction/day. That’s simply too low. Even at the highest elite level, those who can withdraw up to 20,000 EUR per month can only cash out 1,500 EUR per day. Ludicrous is an okay word for this in my opinion. Some of the inconvenience of daily withdrawals is mitigated by allowing up to 3 in process at a time.

Banking and Customer Service

There are nearly two dozen ways to get your deposits in and your winnings out of the cashier. Players who have ever had trouble verifying should initiate the process prior to requesting a withdrawal due to a certain semi-predatory term. You will have only 10 days to complete the process once it has begun. If the verification procedure is not satisfied within 10 days all funds can be forfeited. Thankfully we have never seen this happen but we did see one overly complicated case drag out the full ten days before the customer was paid.

The amount you can withdraw at one time or over the period of a month is determined by VIP level. VIP status is reviewed at the time of a withdrawal request and includes a 90 history. If you have not deposited or placed bets in the previous three months your status is automatically downgraded to Level 1.

Payment processing occurs during business hours five days per week (6 am to 5 pm GMT). The financial department will start working on your withdrawal within 3 business days of a withdrawal request.

Customer care

Live chat and email attention are available 24/7. Emails are usually responded to within 45 minutes rather than 24 hours as promised by many operators. The FAQ is likely to answer any questions you may have.

Responsible gambling help is provided by customer service. We didn't find any user-activated tools or dashboards.

Pitfalls

• No telephone support
• Long withdrawal pending time (3 business days)
• Low withdrawal limits per transaction (€500 / €10k month levels 1 & 2)
• 10-day window for document verification

The Final Word

After playing at and reviewing literally hundreds of online casinos over the years I have yet to find one that is perfect for every player in every respect. I suppose that if one was possible there wouldn’t be hundreds or thousands of casinos, a single site would satisfy every player.

That being said, I absolutely love this site for its ability to set a mood and carry the narrative and theme through every element. The game selection is phenomenal and while it’s simply not possible to bend every game into a novel theme, they’ve done well enough with the structure and setting to pull it off.

The two things that bother me are the brief window of time given to verifying documents and the low withdrawal limit. 

Thankfully there is a caveat here, the time frame is not chiseled in stone - and - we find no incidence of the term being used to deprive any valid player with extraordinary circumstances such as a hospital stay or family emergency of their winnings as has been seen with some other operators who impose such a draconian term.

On the second point, as long as players are aware that it might take 20 daily transactions to cash out €10,000 in a month’s time, then - no harm, no foul. There are other options out there including payouts in minutes with no limits 5-digit per transaction withdrawal limits, but they are ‘just casinos’ without the generous bonus offers, well-themed narrative, and experience, or the same collection of awesome games.

Add in live dealer tournaments and live game bonuses, generous “undead” cashback, and the overall fun vibe here, and it might come down to patience or even impulse control for me.  Long ago I learned not to play back my winnings during long pending periods even though it worked out to win a lot more on some occasions - but - if the daily withdrawal limit was low, playing at all while awaiting my money became senseless.

If limited withdrawals of €500 a day for you to start is worth the tradeoff for everything else you get here - then I can’t think of any reason to dissuade anyone from joining the fun. Because in the final analysis, that’s what it’s all about, right? Fun, and this is a fun place to play.