BitStarz Casino originally launched in late 2014. The site operates on the SoftSwiss (SS) platform and was the first to accept wagers in euros and bitcoin. The site is owned and operated by Direx N.V., a subsidiary of SoftSwiss that handles everything from game distribution to licensing. Most sites operating on the platform only state that they are operated by Direx which may mean that BitStarz is actually owned or partially owned by the solutions provider rather than operating as a white label. Curacao license links were not active at the time of review, but it is understood they hold a sub-license in Curacau from Master License holder, Antillephone NV 8048/JAZ.

SS also spun off their in-house game development division in 2017 to form a subsidiary known as BGAMING. Now BitStarz players have access to newly branded games like Aztec Magic Deluxe Slot as well as all of the games released in recent years under the old brand. Additional providers include Amatic, NetEnt, NYX, Betsoft, Endorphina, Habanero and several others.

The site was launched and is staffed with gaming industry enthusiasts who are also players. That fact is reflected in the scarcity of complaints over the years and the quickness with which any disputes are resolved. While you may run across a few resolved or rejected complaints on the main online player forums, with crypto-casinos it's also a good idea to look at BTC-specific sites as well if you have a few hours to search and digest.

We see the same things in all places. Players who did not understand wagering requirements on bonuses, identity and financial verification requirements at all gaming sites, and multi-account play. After lengthy research, we don't find any valid unresolved complaints anywhere. We do find high marks at player advocate sites as well as portals where all ratings are given by real players.

Software and Games

The site is available for instant play on any browser-equipped device connected to the internet. There is not a version available for download. All areas of the website are easy to search with links to in-depth articles, guides, blogs, and news near the bottom of the pages. The lobby presents top games, new games, and "games we like". While just below the splash screen header you'll find slots, jackpots, table games, live casino and BTC games. You can also search for a particular game by typing in text or sort by name or choose a provider.

The live dealer offering is provided by Evolution Gaming, Asia Gaming, or both depending on your location. Some RNG games may not be available in all regions, such as all of NetEnt and NYX in Canada or certain branded games in Japan and elsewhere due to licensing restrictions. Please see the terms & conditions of the specific game and area restrictions.

While there is a section specifically listing BT games, all with access to Provably Fair hash, you'll also find them scattered among games in other categories. Along with standard random number generator games that rely on trust, like American Blackjack from BetSoft, you'll find half a dozen titles from the BGAMING library including Hold'Em, Oasis, Trey, Caribbean, and Let It Ride poker games. All are subject to verification using any third party hash calculator.

Not all game providers configure their products for virtual currency. Some of the more or less 1,000 games on tap can only be played using EUR. That's not a problem. The site offers an instant BTC-to-EUR converter as well as tutorials for all bitcoin-related topics for those who may not have taken the easy plunge into digital currencies yet.

Look in the jackpot section for progressive slots. The suite is mostly populated with Betsoft games like Mr. Vegas with various top prizes ranging from €100k to €250k but depending on your location you might find games like Mega Fortune worth well over €1,000,000. We strongly suggest not using a VPN or geo-masker of any sort to access the site as you may be presented with games and jackpots not available in your region and would not be paid if you breach the terms.

Bonuses and Promotions

Look for a wide range of welcome bonuses and then get ready for some true adventure with dynamic ongoing journeys, tournaments, and leaderboard shootouts as well as special random bonuses for things like lining up certain symbols on slots and more.

Once you've done the math and decided whether or not you are likely to make playthrough on a bonus, it's time to decide how you want to deposit. At current BTC prices, you can get a lot more bang for your buck if you use the cryptocurrency for maximum bonus cash value.

Banking and Customer Service

Depending on your location there are about 20 different ways to deposit and another dozen methods available for withdrawal. Multiple currencies are accepted as well. Most cryptocurrency payouts are done in less than 10 minutes.

Customer service here is simply staffed by rock stars. These people not only know the casino inside and out, they know the industry. Live chat operators are always happy to answer even the most benign question, and if you don't bend their ears unnecessarily, they're always glad to have a brief and friendly chat.

Pitfalls

You will need to make a non-bonus deposit now and then. General bonus terms state that five deposits in a row with a bonus (excluding welcome package) may result in winnings being confiscated. Wagering requirements are relatively high. Some slots do not reduce wagering requirements, and some can't be played at all with a bonus. Some big wins can be paid in monthly installments.

The Final Word

Another fair, square, and honest online gambling site with so many great games most people could never play them all. New games are added all the time and the variety is very impressive, especially in terms of volatility for those who choose their games carefully based on how they want to play a session. Fast payouts, superb customer service, and multiple currencies all add up in BitStarz's favor.

External Links
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