iLUCKI Casino came onto the scene in the summer of 2018 bringing with it a bevy of new features from platform provider, SoftSwiss. The site is laid out with a fully animated showreel screen and features some sweet new game filters for anyone who might feel overwhelmed by more than 2,500 game choices.

Licensed in Curacao, the site is owned and operated by SoftSwiss holding company, Direx N.V., so players are assured of top notch customer service, and the ability to easily and safely deposit funds and withdraw winnings swiftly in over 20 currencies including half a dozen crypto-currencies.

While the geolocation facility will present the site in the official language of your login location in most cases, players can also choose for themselves from among 20 languages currently supported by the site.

Generous welcome offers will tempt players to sign up and ongoing promotions, as well as weekday slot races with juicy fat prize pools, will keep them coming back to play slots from over 40 providers from Old Skool Studios to NetEnt (depending on location).

So... let's get cracking on the nitty gritty and see what we can reveal the good, the bad, and the ugly categories.

Spoiler Alert: There's really nothing ugly here at all, and we'll leave the judgment of good and bad up to you. We'll note pitfalls below.

Software and Games

Like all modern online casinos, there's no download client to access from your desktop. All of the games play in a web browser under the HTML5 framework. As of launch time, many were still in Flash format, but will still play on a smartphone, tablet, laptop or desktop running any operating system. Soon Flash will be gone for good and all games will be created and delivered in HTML5. For now, the SoftSwiss game aggregator just picks up newly converted NetEnt games as the company re-releases them, and provides a stable platform where all games play without hang-ups, lag, or latency.

We won't use up valuable digital canvas listing all of the game providers here. That info can be found elsewhere on the page. We will say one thing though...

The portfolio is vast!

No worries you can't get lost.

This site has the penultimate game filters for those who take their gaming a little more seriously than most. It also has game filters for the simplest of things, like whether you want a calming, stimulating, or intense gaming session.

Let's take a closer look at the filters because they are pretty exciting.

Among the normal range of "hot, popular, new," etc. they've installed a Random button. Just choose Slots or Casino Games and click the random filter to be presented with 1:2,000+ possibilities in slots or 1:568 table games.

Here's where it gets interesting!

Toggle the elegantly designed filter switch (between a funnel icon and an Epsilon symbol) to open the gates of heaven if you like to fine-tune and refine your choices as I do. You can clear all filters at any time.

• Game types - Jackpot, free spins, bonus games, classic, video, fruits, 3D, Vegas, and full HD
• Providers - 44 and counting so far! Microgaming, EGT, BGaming, NextGen, Rabcat... you name it!
• Crypto - You want to play a game in Ethereum? No problem!
• Features - Here there are 14 choices ranging from multi-level bonus games to nudge and hold
• Themes - You might need to know a little geography to figure out "Egyptian" will be found under "African", but again, there are 14 thematic choices from 777 to bird and plumage - whatever strikes you

This is where exciting doesn't even begin to describe it for a guy like me, these filters go full mechanical.

• Reels - 3, 4, 5, 6
• Paylines - 5-15, 10-24, 20-25
• Volatility - Low, low medium, medium, medium-high, high
• Hitrate - Low, medium, high
• Intensity - Calming, stimulating, intense

So, let's say you want a game with a high hit rate and high volatility... sounds like they might be mutually exclusive, but the result is Rook's Revenge from Betsoft.

Yup, hit the nail on the head, lots of little tiny nothings and a feature mechanic that pays out big, really big, when it wants to but often pays next to nothing. That is volatile.

That's not to say the filters are perfect...

Microgaming's Game of Thrones comes up as "pays both ways" when they probably meant all ways pay (243 virtual paylines).

If you are a player who tends to play the same games quite often, you can always "favorite" them so they become part of your own filter, and search for any title via the text search facility.

Bonuses and Promotions

When we visited there were four separate welcome offers. Most had free spins attached and one didn't. It's nice that they give that option for people who don't like multi-stage bonus confusion or max cashout on a portion of an offer.

Look for high roller reloads (that don't really require whale-sized deposits to claim), wager-free cashback offers, free spins and other incentives to deposit on certain days of the week as well as slot races. VIPs may get personalized promotional offers but there is no program outlined for the public.

Banking and Customer Service

Deposits and withdrawals

SoftSwiss (Direx N.V.) pioneered cryptocurrency online gambling, so you'll have no problem with instant deposits and withdrawals via Bitcoin (BTC), Ethereum (ETH), Bitcoin Cash (BCH), Litecoin (LTC), or Dogecoin (doge). In fact, all deposit and withdrawal methods are instant... 90% of the time (according to the site). Of course, the casino has no control over how long it takes the money to show back up on a Visa or Mastercard, and you'll need to withdraw to the same method you deposited with in most cases.

Customer Service

You may never need to talk to customer support, but there is a live chat facility on board. If it is outside of service hours you can leave a message for a chat agent or use the online contact form on the website.

The FAQ section is super comprehensive and answers hundreds of common questions concisely and completely.

Pitfalls

Like anywhere else you'll need to read the bonus terms and conditions to avoid disappointment. The casino reserves the right to withhold your winnings if you take five bonuses in a row without a straight cash deposit, at least equal to your average bonus deposits.

Free spins have max cashouts even if given as a deposit bonus.

They won't guarantee payment if you play from a restricted country. The list includes the USA and all US territories, the United Kingdom (UK), Spain (ES), France (FR), The Netherlands (NL), and "Netherlands Antilles": Curacao, Bonaire, Aruba, St. Maarten, St. Eustatius, Saba.

The Final Word

All SoftSwiss properties, whether white label or business to consumer, are operated by Direx N.V. so you get more or less the same nuts and bolts at any of them as far as the back end goes. What you get here is direct support, provably fair games, multilingual and multi-currency (20 languages and 20 currencies) acceptance, a generous welcome bonus (most generous if you go for the higher percentage rather than % + free spins) and a state-of-the-art lobby with awesome game filtering capabilities.

A lot of online gaming sites offer hundreds of games nowadays, but very few can boast over 44 providers delivering more than 2,500 games over a stable, reliable, and secure platform.