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iLUCKI Casino

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  • SoftSwiss platform with 4,000+ games
  • VIP Free Bonuses with larger payouts
  • An array of FIAT & Crypto currencies
Ratings from our partner sites
3.8 /5
Average
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iLUCKI Casino

  • SoftSwiss platform with 4,000+ games
  • VIP Free Bonuses with larger payouts
  • An array of FIAT & Crypto currencies

REVIEW CASINO

Home / Online / iLUCKI Casino

Partner sites rating: 3.8 / 5

Ratings from our partner sites
3.8 /5
Average
2.5
lcb.org
4.5
freecasinogames.net
4.1
gamesandcasino.com
3.8
casinoslots.net
4
worldcasinodirectory.com

Casino Detalis

Casino opened: August 2018
Jurisdictions: Anjouan , Tobique
Certifications: Affiliate Guard Dog
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Telephone:
Email: support@ilucki.com
Email: Form
Email: Contact
Live Chat: Yes
Total games  3452
AU$ , CA$ , CN¥ , JP¥ , NOK , BTC , R , $ , € , zł , R$ , NZ$ , MXN , ฿ , ₹ , LTC , ₺ , ETH , BCH , DOGE , XRP , ₮ , ₳
KYC: up to 24 hours; E-wallets: Instant; Credit/Debit Cards: 3-5 business days; Bank Transfer: 3-10 business days

Casino Gallery

iLUCKI Casino Review Jump to comments 64

iLUCKI Casino came onto the scene in the summer of 2018 bringing with it a bevy of new features from platform provider, SoftSwiss. The site is laid out with a fully animated showreel screen and features some sweet new game filters for anyone who might feel overwhelmed by more than 2,500 game choices.

Licensed in Curacao, the site is owned and operated by SoftSwiss holding company, Direx N.V., so players are assured of top notch customer service, and the ability to easily and safely deposit funds and withdraw winnings swiftly in over 20 currencies including half a dozen crypto-currencies.

While the geolocation facility will present the site in the official language of your login location in most cases, players can also choose for themselves from among 20 languages currently supported by the site.

Generous welcome offers will tempt players to sign up and ongoing promotions, as well as weekday slot races with juicy fat prize pools, will keep them coming back to play slots from over 40 providers from Old Skool Studios to NetEnt (depending on location).

So... let's get cracking on the nitty gritty and see what we can reveal the good, the bad, and the ugly categories.

Spoiler Alert: There's really nothing ugly here at all, and we'll leave the judgment of good and bad up to you. We'll note pitfalls below.

Software and Games

Like all modern online casinos, there's no download client to access from your desktop. All of the games play in a web browser under the HTML5 framework. As of launch time, many were still in Flash format, but will still play on a smartphone, tablet, laptop or desktop running any operating system. Soon Flash will be gone for good and all games will be created and delivered in HTML5. For now, the SoftSwiss game aggregator just picks up newly converted NetEnt games as the company re-releases them, and provides a stable platform where all games play without hang-ups, lag, or latency.

We won't use up valuable digital canvas listing all of the game providers here. That info can be found elsewhere on the page. We will say one thing though...

The portfolio is vast!

No worries you can't get lost.

This site has the penultimate game filters for those who take their gaming a little more seriously than most. It also has game filters for the simplest of things, like whether you want a calming, stimulating, or intense gaming session.

Let's take a closer look at the filters because they are pretty exciting.

Among the normal range of "hot, popular, new," etc. they've installed a Random button. Just choose Slots or Casino Games and click the random filter to be presented with 1:2,000+ possibilities in slots or 1:568 table games.

Here's where it gets interesting!

Toggle the elegantly designed filter switch (between a funnel icon and an Epsilon symbol) to open the gates of heaven if you like to fine-tune and refine your choices as I do. You can clear all filters at any time.

  • Game types - Jackpot, free spins, bonus games, classic, video, fruits, 3D, Vegas, and full HD
  • Providers - 44 and counting so far! Microgaming, EGT, BGaming, NextGen, Rabcat... you name it!
  • Crypto - You want to play a game in Ethereum? No problem!
  • Features - Here there are 14 choices ranging from multi-level bonus games to nudge and hold
  • Themes - You might need to know a little geography to figure out "Egyptian" will be found under "African", but again, there are 14 thematic choices from 777 to bird and plumage - whatever strikes you

This is where exciting doesn't even begin to describe it for a guy like me, these filters go full mechanical.

  • Reels - 3, 4, 5, 6
  • Paylines - 5-15, 10-24, 20-25
  • Volatility - Low, low medium, medium, medium-high, high
  • Hitrate - Low, medium, high
  • Intensity - Calming, stimulating, intense

So, let's say you want a game with a high hit rate and high volatility... sounds like they might be mutually exclusive, but the result is Rook's Revenge from Betsoft.

Yup, hit the nail on the head, lots of little tiny nothings and a feature mechanic that pays out big, really big, when it wants to but often pays next to nothing. That is volatile.

That's not to say the filters are perfect...

Microgaming's Game of Thrones comes up as "pays both ways" when they probably meant all ways pay (243 virtual paylines).

If you are a player who tends to play the same games quite often, you can always "favorite" them so they become part of your own filter, and search for any title via the text search facility.

Bonuses and Promotions

When we visited there were four separate welcome offers. Most had free spins attached and one didn't. It's nice that they give that option for people who don't like multi-stage bonus confusion or max cashout on a portion of an offer.

Look for high roller reloads (that don't really require whale-sized deposits to claim), wager-free cashback offers, free spins and other incentives to deposit on certain days of the week as well as slot races. VIPs may get personalized promotional offers but there is no program outlined for the public.

Banking and Customer Service

Deposits and withdrawals

SoftSwiss (Direx N.V.) pioneered cryptocurrency online gambling, so you'll have no problem with instant deposits and withdrawals via Bitcoin (BTC), Ethereum (ETH), Bitcoin Cash (BCH), Litecoin (LTC), or Dogecoin (doge). In fact, all deposit and withdrawal methods are instant... 90% of the time (according to the site). Of course, the casino has no control over how long it takes the money to show back up on a Visa or Mastercard, and you'll need to withdraw to the same method you deposited with in most cases.

Customer Service

You may never need to talk to customer support, but there is a live chat facility on board. If it is outside of service hours you can leave a message for a chat agent or use the online contact form on the website.

The FAQ section is super comprehensive and answers hundreds of common questions concisely and completely.

Pitfalls

Like anywhere else you'll need to read the bonus terms and conditions to avoid disappointment. The casino reserves the right to withhold your winnings if you take five bonuses in a row without a straight cash deposit, at least equal to your average bonus deposits.

Free spins have max cashouts even if given as a deposit bonus.

They won't guarantee payment if you play from a restricted country. The list includes the USA and all US territories, the United Kingdom (UK), Spain (ES), France (FR), The Netherlands (NL), and "Netherlands Antilles": Curacao, Bonaire, Aruba, St. Maarten, St. Eustatius, Saba.

The Final Word

All SoftSwiss properties, whether white label or business to consumer, are operated by Direx N.V. so you get more or less the same nuts and bolts at any of them as far as the back end goes. What you get here is direct support, provably fair games, multilingual and multi-currency (20 languages and 20 currencies) acceptance, a generous welcome bonus (most generous if you go for the higher percentage rather than % + free spins) and a state-of-the-art lobby with awesome game filtering capabilities.

A lot of online gaming sites offer hundreds of games nowadays, but very few can boast over 44 providers delivering more than 2,500 games over a stable, reliable, and secure platform.

Review ILUCKI Casino

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User reviews marked with this logo are syndicated from LCB.org
lcb iLUCKI iLUCKI
LCB User
Posted on June 12th, 2019
Dear @penderhippy, We are very sorry that you are not happy with your experience at iLUCKI Casino. Your opinion is very important to us and our main purpose is that you are satisfied with our product. We can assure you that our promotions, as well as our email confirmation service, work smoothly and as expected. Unless your iLUCKI Casino account is confirmed, the system will not issue a free, non-deposit bonus “10 Free Spins”. In case you were not able to find the confirmation message in the primary inbox, please also search in All Mail, Promotions or Spam inboxes. We are taking necessary steps to launch LiveChat in the nearest future. However, at this stage, we provide support via emails and LiveChat tickets. This doesn’t affect response time and support effectiveness. You can use support@ilucki.com to communicate with us. Unfortunately, we are not able to identify your case. We encourage you to contact our support and we will gladly assist you with this issue. We will guide you through our system, so that you can confirm your account or, we can even do it for you. Once it is done, we will be happy to issue “10 Free Spins” bonus to your account. Yours in gaming and entertainment, iLUCKI Support Team

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lcb penderhippy penderhippy
LCB User
Posted on May 31st, 2019
Ok, this is my biggest pet peeve and I'm sure it is for most online gamblers; advertising free sign up spins, you sign up, verify this and verify that and then not only do you not get your free spins, live chat is unavailable and navigating the FAQ is pointless and you never received your verification email. What is this amateur hour? Puh lease. If they're having this much of a hard time dishing out ten free sign up spins I can only imagine the complications they'll come up with with an actual monetary transaction involved. Too stupid to even be a good crooked casino. Epic fail. Wasted everybody's time, bandwith, and you should be ashamed and feel bad and just yeah. Eugh.

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lcb Jame Jame
LCB User
Posted on September 20th, 2021
Casino looks ok and deposit is easy. Cannot say how withdrawal works because couldn not cashout. Actually I lost at this casino a lot since registered in. So very bad luck for me. After all, deposits go like flush on toilet i ask support what's wrong on this casino. Support just copy paste some generic explanation and close chat. No compassion at all, just brutally answer. Not even "have a nice day" Or some compensation after horrible lost. Some casinos are just nightmare and this is it foe me. Never gonna deposit again.

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lcb iLUCKI iLUCKI
LCB User
Posted on November 12th, 2019
Dear @Rebecca. We are deeply sorry you've had an unpleasant experience at iLUCKI casino. As we thrive to satisfy all our players, we would like to kindly ask you to clarify your issue by sending us detailed screenshots, the title of the game, timestamps and any information that would help us to further investigate your issue. We've tried to contact you by your email but unfortunately, our letters cannot be delivered because your box is full. So, please, answer us in private messages or communicate with our support agents via chat. Thank you for being loyal to iLUCKI casino and we will be glad to resolve your issue as soon as you reply to us!

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lcb cronos cronos
LCB User
Posted on October 5th, 2021
By the decision of the administration, my account has been blocked. The support service did not explain what exactly was the reason for the blocking.

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lcb dangeraut dangeraut
LCB User
Posted on December 2nd, 2020
good casino, excellent support nice bonuses there are of course and drawbacks wait a long time for a response from support, but I think over time they will respond faster. and more importantly, excellent slot providers are many of my favorites.

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lcb Lowella Laserna Lowella Laserna
LCB User
Posted on October 4th, 2020
nice casino and there are lots of deposit options. they even give an exclusive no deposit free spins on signup.

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lcb kathleen DeGregorio kathleen DeGregorio
LCB User
Posted on September 19th, 2020
Nice casino, haven’t had a win yet but I like the fact you can deposit as little as $10

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Company Info
Casino opened: August 2018
Jurisdictions: Anjouan, Tobique
Certifications: Affiliate Guard Dog
Gaming Platform
Playtech, Microgaming, Net Entertainment, Ash Gaming, Evolution Gaming, Betsoft Gaming, Genesis Gaming Inc, Play'n Go, iSoftBet, Merkur Interactive, Quickspin, PariPlay Ltd, Yggdrasil Gaming, SOFTSWISS, Thunderkick AB, Endorphina, Big Time Gaming Pty Ltd, Habanero Systems B.V., Lightning Box Games, Push Gaming, ELK Studios, Booming Games, Spinomenal, Playson, Belatra Games, Red Tiger Gaming, Fantasma Games AB, Iron Dog Studio, Pragmatic Play Ltd., Foxium, LuckyStreak, Amatic Industries, casino technology, Ezugi, Relax Gaming, Vivo Gaming, Wazdan, GameArt, Betgames, Gamomat, NoLimit City, Mr Slotty, Booongo, Felix Gaming, Bally Wulff, Skillzzgaming, Fugaso, Old Skool Studios, Just For The Win, Kalamba Games Limited, Platipus Ltd, Nucleus Gaming, Reflex Gaming, BGAMING, 1x2gaming, PearFiction Studios, Northern Lights Gaming, Evoplay Entertainment, Stormcraft Studios, Wild Streak Gaming, IGTech, Fortune Factory Studios, 4ThePlayer, AvatarUX, Gamevy, Crazy Tooth Studio, Electric Elephant Games, Bulletproof Games, All41 Studios, Gluck Games, Mascot Gaming, ReelPlay, Pulse 8 Studios, Gameburger Studios, Neon Valley Studios, SlotVision, Golden Rock Studios, Swintt, Alchemy Gaming, Rarestone Gaming, TrueLab Games, Boomerang Studios, Hacksaw Gaming, Max Win Gaming, Gold Coin Studios, Bang Bang Games, Half Pixel Studios, 7Mojos, SilverBack Gaming, Peter And Sons, Absolute Live Gaming, Eurostar Studios, Aurum Signature Studios, Real Dealer Studios, Atmosfera, GONG Gaming, Blue Guru Games, On Air Entertainment, Buck Stakes Entertainment, Games Global, Reevo, Amusnet Interactive, Wizard Games, Playgon, Area Vegas, 3 Oaks Gaming, Apparat Gaming, Spribe, Circular Arrow, Print Studios, 1spin4win, HammerTime Games, Four Leaf Gaming, INO Games, Nailed It! Games, Neko Games, Reel Kingdom, Oros Gaming, Popiplay, Zillion Games, NowNow Gaming, Suits & Royals
Affiliate Program
Mobile devices
Customer support
Telephone:
Email: support@ilucki.com
Email: Form
Email: Contact
Live Chat: Yes
Total games  3452
Currencies  
AU$, CA$, CN¥, JP¥, NOK, BTC, R, $, €, zł, R$, NZ$, MXN, ฿, ₹, LTC, ₺, ETH, BCH, DOGE, XRP, ₮, ₳
Withdrawals
Cashout times
KYC: up to 24 hours; E-wallets: Instant; Credit/Debit Cards: 3-5 business days; Bank Transfer: 3-10 business days
Cashout limit
€10,000 (Steel Player Status) Monthly; €12,000 (Bronze Player Status) Monthly; €12,000 (Silver Player Status) Monthly; €16,000 (Gold Player Status) Monthly; €18,000 (Platinum Player Status) Monthly