LevelUp Casino is an international gaming site owned and operated by Dama N.V. with a Curacao license. The site supports multiple currencies and deposit methods and offers a welcome package of four sign-up bonuses in a row.

Players from Australia, New Zealand, and Canada are especially welcome and there are payment methods available for players in Japan as well as for players throughout Europe and the rest of Asia.

The game package is robust with over 40 software developers providing slots and casino games as well as live dealer action. The slots count is in the thousands with well-known providers like Blueprint and Pragmatic Play bolstered by niche studios such as Silverback, AvatarUX, and Rarestone.

The live dealer suite has at least five providers including Evolution, Ezugi, Authentic, Lucky Streak, and Vivo Gaming.

The software platform is provided by SoftSwiss so some of the games, including titles by BGaming are provably fair.

Sister-sites operated by Dama N.V. include some of the top names in Bitcoin casino play but that doesn't mean you can't deposit and play in fiat currency, you can!

Some of the other sites operated by Dama N.V. under Antillephone N.V. (license no. 8048/JAZ2020-013) as of review time include mBit, PayAmo, Bitcoincasino, and Oshi as well as several others that may not be as well known such as Betsedge, Bao, and Slotum.

Historically, the same sort of complaints are raised about any SoftSwiss gaming sites and most are resolved amicably.

Since they accept players from so many otherwise underserved countries, document approval has been a problem in some cases. The solution to this is obviously to complete verification as a matter of course when signing up at any new site so your cashout can be enjoyed as soon as possible.

In most cases when fraud is suspected but not an issue payouts occur within a day or two of confirming documents - in the most extreme cases a selfie while holding ID might be required.

Other complaints include players in some regions not receiving free chips without asking, monthly reviews of VIP status, and of course, multiple account holders trying to take advantage of bonuses unfairly.

After a deep review of several operations, we find most of the complaints to come from Eastern Europe and Asia. Australia, New Zealand, and Canada don't seem to generate any. The reasons for that are unclear.

We find one complaint from a Nordic player in 2016 who used the same strategy of changing the volatility of a game to 'extremely high' across half a dozen SoftSwiss sites to take advantage of bonuses at each when it finally "paid off" the casino refused to pay the winnings citing "bonus abuse". Not cool.

While LevelUp is a newer operation, it can be expected to perform honestly and reliably like others in its group. Valid players with a single account who can verify their identity should have no problem taking advantage of bonuses offered and the rapid cashout service when it's time to be paid.

Software and Games

The site operates on the SoftSwiss platform. This gives the ability to offer an ever-changing library of mobile and desktop games from top providers.

There are titles from over 70 providers available on the platform and LevelUp has chosen to offer about 2,000 titles from Playtech, Pragmatic Play, Yggdrasil, Red Tiger, and others.

All games, including live dealer table and card games, are played in a web browser, so it doesn't matter what sort of device you access the internet with.

The coding is HTML5 so most games are under 20MB in size for fast downloads - even on a slower bandwidth connection.

The lobby is laid out very sensibly with access to all the important menu items with a quick tap or click.

You can search for games in the main lobby by scanning the icons, choosing a category such as "trending", "new", or "jackpots" or going straight to the slots, RNG tables, or live dealer lobbies.

With nearly 50 providers on board, you can also start your search by filtering for games by any provider on the list. This is a great feature when you have a lucky feeling about a certain kind of slot, like Booming Games 3-Reels, or a favorite Nordic provider like Quickspin, ELK, or Yggdrasil.

If you've had luck recently with Belatra games such as Highway Stars or Chicago Bang Bang
simply go to that particular library and scroll for the games that tickle your fancy. If you want to give it a go without risking any cash, or simply want to check out the paytable and features, you can use Practice Play". All of the maths and mechanics are exactly the same in demo mode as they are in real money mode.

New games

One exciting thing about SoftSwiss operations these days is the fact that they've tied up distribution deals with some of the best slot makers we don't normally see.

Look for games from Merkur and Blueprint, and be sure to keep an eye out for the word Megaways emblazoned on the game icon. Playing one of these games will open up new universes in slot play with the Big Time Gaming mechanic which they've licensed out to dozens of the world's top game makers.

BGaming (formerly known as SoftSwiss Gaming prior to a rebrand) is still producing plenty of new and exciting games under the new label. Look for fun games like Elvis Frog in Vegas alongside old favorites like Lucky Lady Clover or Platinum Lightning.

The RNG behind BGaming slots has been certified by iTechLabs and BMM Testlabs. All games are delivered in full High Definition HTML5 for any device from a handheld iPhone to your big screen desktop display or projector.

Note: In the rare instance where you might use a smartphone along with a projector to play, the resolution will not be scaled up correctly as the browser "thinks" it only needs to display for a small screen. Desktop projection is read from your device and works wonderfully.

Look for "Bonus Buy" games where you can tempt the gods of fate by the bucket full. Chicago Bang Bang, Deadwood, and Harlequin Carnival might be good titles, to begin with. There's an entire section of the website devoted to these games.

Table games

Many players still prefer digitally animated random generator-based card and table games. There may be a few reasons for this including the ability to control the pace of the game, more player-friendly rules resulting in higher RTPs, and even the ability to check the hash yourself on "provably fair" BGaming tables and cards so you know the results you see are exactly as they should be.

Whatever reason you may have, there's a great selection of games here from blackjack and poker to baccarat and Pai Gow as well as roulette, craps, and every other traditional casino floor game you'd find at a local terrestrial gaming center.

Live dealer streams

Players in some areas may not have access to every live game provider, but there are enough options that players in all accepted jurisdictions should have ample choice.

Evolution Gaming

Evolution Gaming is the undisputed world leader in live internet gaming. The selection of games is unbeatable as is the variety. Novelty games and augmented reality games are found alongside serious floor games with high limits and bets as low as one euro.

There are many native language tables, but most of the dealers speak English. The streams are in full HD and players have multiple controls at their command including camera angles and replays.

Ezugi

Ezugi made such a name for themselves in such a brief amount of time that they were quickly gobbled up by the soaring star, Evolution. They've kept their trademark qualities so it's not a cookie-cutter experience.

Look for increased interactivity and multiple language options.

Authentic Gaming

Authentic Gaming also delivers Live Dealer streams. Ultimately owned by Genting UK after a sale by LeoVegas, this provider streams table games directly from the floors of luxury land-based operations around the world.

Some of the locations the games are streamed from include Foxwoods Resort Casino in North America, Casino International Batumi at the Hilton Hotel in Georgia, St Vincent Resort & Casino in Italy, Platinum Casino at the Radisson BLU Hotel in Bucharest, and Royal Casino in Denmark.

Lucky Streak

Lucky Streak is a less well-known but still high-quality purveyor of live-streaming content based in Tel Aviv, Israel. Baccarat, blackjack, and roulette are some of its most popular games.

Vivo Gaming

Vivo Gaming offers HTML5 mobile live dealer gaming with over a decade of experience in the industry. The company has offices or studios in Bulgaria, London, Manila, Buenos Aires, Miami, and Costa Rica and is GLI (Gambling Labs International) certified as well as licensed in Bulgaria and Curacao.

Bonuses and Promotions

Welcome offers can and do change over time. New players can always expect a generous offer here. Any offer you see on this page with the ability to click on it should be the current offer.

What we saw upon launch of the site was a four-level opening offer with the first and fourth stages containing a one-hundred percent deposit match and extra spins for depositors.

Wagering requirements and max bet limits are clearly stated with each offer and game weightings/restrictions can be found in the bonus and general terms.

Your personalized offers will be found in the casino itself or on the website. Players from Sweden are not able to participate in promotions per local law.

Note: Double-ups and bonus round purchases are restricted by the maximum bet amount which is usually 5 EUR/USD or the equivalent.

In addition to the welcome package look for Monday reloads, Weekend reloads, Weekend specials, and Top weekend promotions.

Banking and Customer Service

All deposit methods are instant and payouts are made anywhere from moments to 12 hours after the request has been received.

Of course, card payments may take 1-3 banking days to appear in your account and bank wires may take up to five business days to appear.

In addition to credit/debit cards and eWallets, look for iDebit, Instadebit, and Interac. Players in Japan and elsewhere who prefer anonymous transactions can use VenusPoint. International mobile app/eWallets such as MiFinity are also accepted.

Withdrawal limits are high than many operations with €50,000 Monthly here.

As always, it's a good idea to take care of document verification before you win so you can get your money ASAP. Links for uploads are available within your account section.

Frequently asked questions are answered on the website and contact information is provided.

Pitfalls

• Multiple game restrictions with bonus
• Possible "spirit of the bonus" error by the operator in 2016
• Minimum wire transfer withdrawal is €500

The Final Word

LevelUp Casino offers thousands of games from top providers over the SoftSwiss platform for mobile and desktop play.

The game variety is astounding but every tool in the box should be available for players to sort and filter games from such a large catalog, in our opinion.

Perhaps most players don't care to drill down to the granular level when it comes to volatility, hit frequency, and return to player percentages, but some do.

That said, again, the selection is astounding and there are enough filtering and sorting tools for most players.

The bonuses are generous and plentiful for those who like extra playtime and more chances to hit a jackpot. The standard playthrough is 30x but higher for the welcome package. This, is probably to dissuade professional bonus hunters while still giving the average player the chance to strike it rich.

Cashouts are quick and plenty of options are available for players in different countries. While the bank transfer minimums seem too high, the minimum withdrawal for eWallets is still only €10, so that's good for most.