ClubRiches Casino
Players from OHIO are NOT accepted at the casino.
ClubRiches Casino
Casino Rating: 3.1 / 5
Casino Rating: 3.1 / 5
Casino Bonuses
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Casino Detalis
Jurisdictions: | Curacao |
Live Chat: Yes |
Email: help@clubriches.net |
Email: Contact |
Email: Form |
Telephone: |
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ClubRiches Casino Review Jump to comments
ClubRiches Casino sounds like a fairly exclusive place, but you won’t need a pedigree to join. The site launched in 2021 with several thousand games from top providers, plenty of bonus action, and a variety of deposit options for players in Canada, Norway, and almost anywhere else. Oddly enough for a site with such a name, we didn’t find a loyalty club - but that doesn’t mean rated players won’t be invited to one when it’s time.
The site operates on a Curacao gambling license. That allows them to accept and payout on any type of bet from scratch cards to politics, reality show developments, and of course casino and sports bets. License No. 8048/JAZ2021-132 issued to Antillephone allows the site to take bets on anything and the only vertical we don’t find is lotteries.
The sportsbook and live casino sections offer good selections of options and the classic online casino features games from about 90 developers, providers, labs, and studios. Old favorites are easy to find and with so many providers, new games are added almost daily.
The bonuses are crafted for players in different regions but almost everyone can get the welcome bonus. There is a max cashout cap on bonuses but it’s not stingy. Max winnings on bonuses are capped at 100x the amount of the bonus.
Wagering is 25-30xd+b. The minimum deposit to receive a bonus is the lowest we’ve seen in a… well, a long time. The minimum deposit to receive a deposit bonus is $5 and the max bet is the same.
Please see above or visit using a link on this page to capture any exclusive offers we may have negotiated for players in your region.
In-depth integrity assessment
It all looks good here. Please feel free to skip on down to what the casino has to offer or take a deep dive with us here to learn how we came to that conclusion. Alternatively, a quick glance at the Pitfalls section below and the data in the dropdown menu on this page might be all you need to make an informed decision to “claim bonus” or simpy “visit casino”.
This seems to be the only gaming site run by the owner-operator, Media 21 B.V. As of review time the site had been taking bets for about a year with no complaints showing up save one. A player from eastern Europe reached out to several player advocate sites with a dispute in the low three digits.
It had been six days since they put in a withdrawal before they acknowledged it had been paid. This is not unusual for a first withdrawal considering document verification, the player’s location, and factors unknown to the public. However, if a player’s frustration with an issue reaches the point they feel compelled to complain in public, and we only find one complaint over the lifetime of an operation even if it is only about a year, we have to look deeper.
It’s good to determine if there is a troublesome term or condition if stated times and limits are being followed on the casino side and if there might be a broader issue that simply hasn’t “bubbled up” to the complaints stage yet. To do this we need to do more of a deep dive. It’s more an art than a science, but there are few places we usually start the process. One of them is Trust Pilot.
Even one hundred percent stand-up, fully transparent, and fully engaged operators can take a slagging on the complaints sites - and everything found there needs to be taken with a grain of salt before forming an opinion. In this case, one of the most difficult indicators to parse was quite easy. There were no complaints at all. We didn’t have to pull out a crystal ball to see if sour grapes and sore losers, misunderstood bonus terms or bonus “abusers”, or even if shills for a competitor were attempting to stain the operator’s reputation - there were simply no complaints.
One of the next places to look is in the comment section of trusted review sites. While on those pages we can also look for meaningful endorsements, deposit guarantees, etc. Regarding customer reviews, it’s good to keep in mind that just as a competitor or sore loser can go on a rampage and try to damage a brand, paid shills, agents, or attention seekers can pump a new brand up without good cause - so players reviews need to be taken with a grain of salt as well until the lay of the land can be seen.
ClubRiches participates in the player community
We don’t find much in the realm of grumbles. We find open posts and threads on the biggest online gambling forums including invitations to exclusive tournaments, an exclusive first deposit bonus, an expired/canceled no deposit bonus, an announcement of the representative joining a forum, and a direct support thread opened by the operator, as well as links for members to contact the representative in private if they aren’t comfortable complaining or asking for assistance in public.
Two or three players complained about not being credited the no deposit bonus (NDB) which appeared to be an issue related to rollout - between the forum and operator, nothing to do with players. Experience has shown that many no deposit bonus offers attract complaints for various reasons. A similar model of “free spins” is much easier to manage and far easier for players to understand and we see exclusive offers for this type of bonus out there now too - with no complaints.
- Exclusive tournaments - no complaints
- Exclusive 1st deposit bonus - no complaints
- Exclusive no deposit bonus (NDB) - 2 complaints
- Direct representative support - one NDB inquiry
Among player reviews that can be trusted to be authentic (rather than those that may be ginned up by affiliates to drive traffic from their sites to the casino) we find one player noting they didn’t win on free spins but hoping for better luck next time - one where the player is taking a… fooling around being poetic but not being clear, one where the player likes the $5 minimum deposit to get a bonus but bemoaned only getting 10 free spins, and finally one that could be reverse psychology shilling wherein the commenter complains about not being able to bet more than $125 per hand on blackjack but wanted to bet 25,000 and more. Seriously?
Finally, we find one from a player whose username suggests they are from Croatia. This player wasn’t able to complete document verification to cash out a low 3-digit sum. The operator didn’t respond to the ‘review’ as the issue had already been dealt with via a complaint that no longer seems to exist.
Integrity assessment conclusion
It’s true that even sites with the best reputation can eventually break bad but there are usually indicators - be they subtle or profound (increasingly slow pay, acquisition by brigand management group, etc.). What we find here is a fairly fresh site that seems to be doing everything right. The lack of complaints coupled with operational transparency, public accessibility, and other indicators mitigate any trepidation due to its young age and choice of less than robust licensing jurisdiction for player protections.
With that knowledge, we can look at the shiny exterior, get a feel for the upholstery in the driver’s seat, kick the tires by looking closer at the terms and conditions, and then leave it to our readers to choose whether to walk away, take it for a test drive, or grab the pink slip and set the GPS to ClubRiches Casino.
Software and Games
ClubRiches runs on the SoftGamings platform. Most operators try to hide the platform they use with the exception of those who have created a proprietary solution, those who must claim it based on a service agreement, and rarely, the most transparent of all operators. This site makes no attempt to hide its license, software platform, affiliate program, privacy policy, or anything else an informed player needs to know in order to make a wise choice.
The SoftGamings platform is all-encompassing but some of the assets can also be deployed in modules - operators can get a turnkey casino where all they have to do is come up with marketing or they can pick and choose to customize the offering just the way they want it to better serve customers and their business goals.
Since we don’t have any reported issues to look into, there’s not much sense describing all of the options, which one the site chose, and what went wrong. It all seems to be chugging along nicely however it’s configured. There is however one historic glitch that has occurred in the recent past with at least one other SoftGamings site that tried to set up bonus programs for Russian players.
As we noted above, the only complaints that appear valid are more like grumbles, but they were related to a no deposit bonus offered soon after the site launched. This may be down to the SG “BonusSystem StandAlone” module that underwent some improvements/changes last year intended to make it a universal bonus engine that could be plugged into any other platform via API. That’s not certain, but it seems like a plausible explanation as the bonusing was not an issue of operator integrity in either instance but rather one of function.
Aside from that single possible soft spot - the platform, its dependencies, execution, stability, and scalability seem to be as solid as any other.
The site features all of the other elements that can be and most likely are provided by SG, these include game integration from other suppliers or game aggregators, a slots bundle with titles from over 60 game makers, and as many as 200 depending on the integrations; a live casino bundle with operator choice in providers, cryptocurrency payment processing, banking and other payment solutions, sports betting, the bonus system, and possibly promotional tools and services.
If you’ve ever been curious as to what goes on behind the scenes and what the ingredients are that make up an online casino, the SoftGamings model is very digestible and each section or element comes with help definitions, a comprehensive FAQ, etc.
Navigation
There’s nothing to fancy here in regard to navigation but sometimes simple elegance is the epitome of utility.
If you want to find games by certain providers and ignore titles from others to craft your own game lobby, the designers have made that easy for you. Simply choose the filters icon (Providers button) and all of the game studios available to players in your country will appear - well-ordered and uncrowded. Each one has a radio button/checkbox next to it and you can simply toggle on or off any you choose. The default is “all providers”. Choosing that again after exploring for a while will clear your selections all at once and you can start over.
While it’s “nothing fancy” it is one of the most highly refinable selection tools out there when you bring the next button, Categories, into the mix.
Select a game category such as slots, roulette, tables, etc, and then look at the providers again and the list has been reduced to display only those studios that offer the games in your chosen category.
While not all players will use the function it’s great for those who do like to narrow their options. After all, with more than 3,000 games to play it’s easier on the eyes to have a glide path.
In addition to the simple and brilliant game filtering, the text search box will conjure up scads of Megaways slots if you type the word in. Terms like ‘buy’ or ‘jackpot’ are not as effective, but a bit of experimentation might yield some fun results.
Other games
Are you familiar with KaGa or KA Games? Rumor has it that KA stands for kick **s. They make a shed load of instant win and other games and there’s even a newly released high-end video slot here now - Siberian Wolves. I spent a little time in the “others” category and found fishing games and other novelties that would be great for filling up a rainy afternoon.
Hong Kong 60s looked interesting. It’s a simple 3x5 affair with neon symbols on the reels and 20 fixed paylines.
The game looks and acts like a slot and might even be a slot machine - who can tell anymore? Even the UKGC only cares about the actual RTP (return to player percentage) lining up with the theoretical RTP within the amount of spins/time it should take based on the standard deviation, and variance, which translates to the volatility of the game in the real world. They do not care how the symbols on the reels are generated as long as the random number generator is unpredictable and fair.
That said, in order to trigger 12 free games on KA’s Hong Kong 60s you will need to land 9 scatters in the middle three reels. Then one of four random symbols is selected to become a super-stack symbol throughout the free games, During the spins, any 3 scatters will add an additional 12 free spins.
It’s obvious to me that the game maths of most modern games are not based on static reel strips. How on earth could the same set of reels be used in a game that requires 12 symbols to fall in 12 exact positions on the visible reels to trigger a bonus but only requires 3 to land anywhere to trigger it again? That’s upside down and backward.
Drops & Wins
If you like Pragmatic Play slots (and what’s not to like?) you will always find a great selection of games with the Drops & Wins promotional engine active. All you have to do to stand a chance at winning spins, cash, or bonus funds is play the games found under the Drops and Wins category. I’d suggest going directly there and not playing a title from memory because they can change up which games are participating in promotions.
Bonuses and Promotions
Check out the Welcome offer above or visit for geo-specific offers.
The minimum deposit to get a bonus is usually $5.
Max bet is $5.
Max cashout is 100x the bonus.
We currently find nice match bonuses on Tuesday, Wednesday, and Thursday as well as free spin offers ranging from 15FS to 50FS for as little as a $5 deposit.
The list of excluded games is short, just over a dozen. Live table games are weighted at 10% as are all other allowed games other than slots and scratch cards (100%).
Banking and Customer Service
Just like anywhere else you’ll need to verify your identity and any financial instruments used to deposit prior to cashing out. We’re seeing most players verified within the week they send the documents with some situations taking a little longer. Once verified most cashout are instant with bank wires taking about 3 days.
The minimum withdrawal is EUR 20 and the maximum per transaction is EUR 3,000.
Pitfalls
- ecoPayz deposits are not eligible for promotions
- 100x max cashout for bets made with bonus funds
- Fairly new operator
- No loyalty program
The Final Word
ClubRiches Casino offers players in all regulated markets an excellent assortment of games from the top providers. We like the way they have fattened up their portfolio with beefy selections from some of the up-and-coming stars like KA Gaming and others. The catalog seems very well-curated.
Players in Canada will enjoy the easy banking options and crypto-depositors will find the process fast and efficient. Many players prefer to deposit with a card here so as to receive their payouts right back to the same card. With so many decent banking options the choice is really up to individual preference.
The welcome package is generous and ongoing bonuses have fair terms. While terms can change over the course of time, it's nice to find any reliable trusted operator that caps bonus cashouts so high - here the max cap on wins while using a bonus is currently 100x bonus. Grab that while you can!
It's also rare to find a casino that will accept a 5 EUR deposit and even award a bonus on such a humble bankroll.
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Jurisdictions: | Curacao |
Live Chat: Yes |
Email: help@clubriches.net |
Email: Contact |
Email: Form |
Telephone: |