Tusk Casino is an online gambling site created for South Africa and available to players around the world.

Launched in 2020 by Alt.bet Exchange B.V., the site is licensed in Curacao with Curaçao eGaming (License No. 1668/JAZ) in accordance with the rules and regulations of the Government of Curacao.

The gambling center features slots, electronic table and card games, virtual sports in full 3D, and a live casino lobby with multiple world-class providers.

The operators seem to focus on one geographical area at a time with each new property, and this one offers a well-curated game selection for the area - just as their Middle Eastern offering does. ZAR players will find familiar payment gateways and methods to make banking as smooth and effortless as possible with several local withdrawal methods.

The promotions have been crafted especially for players in SA with everything from a doubling welcome bonus to reloads, weekly spins, and more. Please see the offers above for players in your country. They are generated dynamically and specific to your locale.

The site seems to have a well-heeled clientele but the offering is for everyone that can register. We don't find complaints scattered all over the place and the few we do find are a mixed bag. Sister site Arab VIP Club has no public complaints we can find - but it is a unique gambling venue. Tusk, on the other hand, is more in the limelight as a primarily English-language site. Other languages include Arabic  Spanish, German, Portuguese, and Russian.

We would expect to find more complaints. When disputes bubble up or flash across the internet forums we can at least see how they are dealt with. As a reviewer, I like to see complaints. I get to see several facets of an operation including the ultimate resolution in many cases. More importantly, I can see how transparent operators treat their customers in front of dogs and everybody.

We look high and low from Hellopeter and Trustpilot to Casinomeister, Askgamblers, and of course, LCB.org where players who have a problem can call out casino representatives in public and hundreds of thousands of forum members can watch it play out in real-time.

It's frustrating when we find less than a handful of public incidents to explore, even after dozens of months of operations - it's hard to balance. In this case, we find one where the operator totally messed up from several angles leaving a bit of a taint. They initially paid out low four digits of a mid-to-high four-digit win and then accused the player of multi-accounting.

A bet laid is a bet paid and if you are in for a pence you are in for a pound. If they didn't find fraud before paying the first installment they have no business "finding" it later.

The player eventually got the licensing jurisdiction involved and the casino eventually paid - but no representative came to explain the position in public, even after the fact. While that is not necessarily a red flag for integrity - many issues could have caused the dispute and many reasons could explain the lack of public transparency - it is a black mark in terms of customer service and brand transparency.

The good news is that it appears to be a one-off situation. The better news is that Curacao eGaming, managing License No. 1668 JAZ and its sublicensees such as Alt.bet Exchange B.V. is indeed a regulator to be reckoned with for operators who would err in judgment. To be sure, the operator may have been right - we'll never know - but the fact they paid the first request completed the contract arrangement and the player was paid what was owed (or not).

In June 2022, the Australian Communication and Media Authority issued a formal warning to Tusk to stop providing gambling services to players in Australia because they don't have an Australian license and the government doesn't issue online casino licenses there. 

Software and Games

The sheer vastness of the game selection here is down to the operators choosing the Groove Gaming platform to deliver their wares.

More than ninety studios and providers present games from all around the world, giving players one of the best assortment of certified slots anywhere in the world. In fact, it is without a doubt, the most robust offering for SA players out there. Yes, you can play at other sites, but this one is made for you.

Many visitors will instantly recognize brands such as Microgaming, NetEnt, and Betsoft but those simply represent the tip of the iceberg here with well over 3,000 games to choose from!

You can try out most of the games in practice mode, with the exception of live dealers and some progressive jackpot slots - simply select a colorful title from the lobby and choose "Play Fun".

The games are arranged into several categories and they can also be filtered by the game provider.

Hint: You won't find all 90 game studios on the provider list. This is because some are bundled under the Microgaming name (Quickfire partners and Microgaming Studio Partners) as well as under other providers such as Yggdrasil that have their own Master's Programme featuring smaller studios that use their game engine and plugins.

The only way to really get a feel for how well this real money game store is stocked is to jump right in and play a few games for free if you're not ready to win real money.

Live dealers

The live casino suite here is as vast as the savannah and just as deep. Thanks to running the same tables as their sister site, VIP Arab Club, even South African players can play Arabic roulette in that language.

Look for Casino Floor Roulette from Authentic Gaming (formerly a LeoVegas company) as well as Bad Hamborg games from the German casino.

XPROGaminmg (XPG) Vivi Gaming, Evolution Gaming, and LuckyStreak offer dozens of blackjack and baccarat options.

Ezugi serves up Ott Andar Bahar from the Casino Marina in Malta.

Look for Lightning Dice, Super Sic Bo with side bets paying up to 1000:1. Dream Catcher, Monopoly Roulette, Crazy Time, Deal or No Deal, and other specialty games live from studios and casino floors around the world.

Bonuses and Promotions

A welcome bonus of 100% is currently being offered. Look above on this page for any exclusive introductory spins or no-deposit chips. You will need to verify your phone via SMS to collect an NDB.

Depending on your location and thus your currency in most cases, the wagering requirements may be higher or lower for some players.

Since Tusk was created specifically for South Africans, you will have the lowest of any wagering requirements here.

Players who deposit in EURO, USD, CAD, NZD, NOK, or INR are also welcome to play and to take advantage of bonus offers. However, your wagering may be higher on some bonuses. Please be sure to check the individual offer for basic terms as well as the general terms and conditions.

No deposit bonuses are subject to a 2x max cashout. If you receive 100 ZAR to play with and you complete the wagering requirements, the most you can cash out will be 200.

Banking and Customer Service

Deposit and withdrawal limits will depend on your VIP status with rated players able to withdraw up to R 400 000 per month.

Until you sign in and you have their attention, it might be a little hard to figure out how to get your money into the cashier and back out again. If you are simply visiting the site you might need to visit the Help Center at the bottom of the menu on the far left of your screen. Once you have registered, of course, the system will give you many pathways to bonuses and deposit options.

It's always a good idea to check deposit and withdrawal options before you entrust any casino with your money, but depending on your location it is a very good idea to make sure you have a clear pathway "home" for your winnings.

Deposit and withdrawal options can change from time to time and what works at one casino may not work at another. 

While there are 17 ways to deposit, including cryptocurrencies, there are only currently 10 ways to withdraw. It's an easy task to make sure you can cash out to a viable method for you before depositing.

In/out methods currently include:

• AstroPay Card
• Bitcoin
• Ethereum
• iDebit
• Litecoin
• MasterCard Credit
• MuchBetter
• Skrill
• Visa Credit

That should cover most players' needs.

Cashouts are historically stated as 3-5 days after approval. Processing will take longer for certain payment methods.

Pitfalls

• Wagering requirements are higher for currencies other than ZAR
• 10% fee if you withdraw more than you have deposited - rolled over at least once
• Relatively high wagering requirements especially for certain currencies

The Final Word

Tusk Casino was made just for the South African player and those who want to celebrate the diversity and beauty of the country.

The game selection is one of the best online focused on SA and covers every type of game imaginable and every maths model.

The bonuses are generous and include weekly extra spins for depositors, reloads and a refer-a-friend offer where you can both get casino coins to play with and win real money. VIPs are treated well here.

It doesn't cost anything to try the games for free and you don't need to register an account for fun play.