Queenspins Casino offers games from nearly 40 different developers and providers, including several live dealer studios. Their tag line is, "It's time to win".

The site operates on the SoftSwiss platform under ownership and operation of DAMA N.V. The brand (white label) itself is owned by the same people who brought you Casinonic with a Curacao license, and Casinorex which operates under the Malta Gaming Authority (MGA).

Queenspins operates under Master License No. 8048/JAZ issued to Antillephone. The site is ultimately authorized and regulated by the Government of Curacao. As such, restricted territories include the USA, Netherlands, France, Dutch West Indies, and Curacao.

Players in Australia, New Zealand, and Canada are especially welcome to register real money gambling accounts and to participate in bonuses and promotions including the welcome package.

Look for live dealer tables from top names like Evolution Gaming, Vivo, LuckyStreak, and Authentic Gaming.

Slots and animated table and card game providers run the gamut from NetEnt and Microgaming to Merkur, Amatic, and Spinomenal to name but a few.

The welcome bonus package has up to six components for those who prefer to play with extra bonus funds. The first deposit match is 100% up to €200.

Banking may vary by region, but familiar local gateways will appear in your cashier after logging in. Interac, MuchBetter, Bitcoin, Visa, and Mastercard are a few of the general options.

The Curacao license does not provide the same level of consumer protections in regard to things like self-exclusion as an MGA or even UKGC license would. However, the platform offers a "personal limits" utility that allows players to set the amount they can deposit, wager, lose, and spend in a single game, or overall. This gives consumers everywhere the same responsible gambling protections they would expect from a European regulator.

Sister-sites Casinonic and Casinorex are highly regarded by players, marketing partners, and player advocate forums alike so there's no reason to imagine this site will be any different as it matures on the landscape.

Simply because a gambling site operates on the SoftSwiss platform or is "owned and operated" by DAMA N.V. is not a distinct assurance that all elements of the player experience will be worry-free.

While most of the backend including general bonus terms, payment processing, etc., is handled by the operator, each label owner still has certain responsibilities to their players. It's incumbent upon the player, and in this case upon the reviewer as well, to determine any other brands belonging to the label owner. This will give a more complete picture of the operation.

If those brands are highly esteemed throughout the industry, maintain an advanced level of player satisfaction, and if a representative is willing to answer any questions and settle any disagreements in a public forum (rather than behind closed doors) it's a very good bet that any new brands they launch will perform in the same way.

We find the brand's ownership and management to offer an exemplary experience in all respects. With that, we can use the remainder of our digital canvas here to paint you a picture of the:

• Software and Games
• Bonuses and Promotions
• Banking and Customer Service
• Any potential pitfalls, and then render a
• Final Word

Software and Games

The SoftSwiss platform allows the operator to choose games for us from over 70 different providers. There are currently over 11,000 individual games available through the game aggregator, so operators need to curate the content for certain audiences and markets.

This site is specifically focused on players in Australia, Canada, and New Zealand. The game selection at their MGA-licensed site (Casinorex) will be quite different as the two sites aim to please different players in different places.

Visitors are welcome to go to the site and try most of the games in demo mode. Simply click on a game before you register an account or log in to see if it's one you might want to stake real money on.

Unfortunately, the live dealer tables aren't open for practice play but there are plenty of animated digital games with the same or similar rules you can use to practice strategy.

Navigation

Getting around the site is easy whether you are using a keyboard and mouse with a high-definition monitor or a touch screen on a hand-held device such as an Android or iOS smartphone or tablet.

The main categories include:

• Cards
• New
• Played
• Jackpots
• Live
• Slots
• Studios
• Find your game (text search)

Card games

The categories here are loosely defined and non-traditional. For instance, if you go to the "Cards" section you will find everything from RNG baccarat, blackjack, poker, and Sic Bo to dozens of video poker variants and live dealer games as diverse as live craps and Football Studio.

Habanero, Wazdan, Platipus, iSoftBet, Betsoft, and BGaming are just a few of the animated RNG game providers. Many of the rules and paytables are similar or the same, but it never hurts to explore and find the best odds, and games that already conform to your best-practiced strategies.

The BGaming Blackjack Surrender has an RTP (theoretical return to player percentage based on optimal strategy) of 99.404%. That precise number comes from the odds as dictated by the rules.

The game uses 6 decks. Blackjack pays 3:2. Double on the first hand of 9, 10, or 11. No doubling on split hands. Splits are allowed on all same value pairs. Only split once. Split Aces get one card each and a ten-count card doesn't create a blackjack payout, it's simply a count of 21. Dealer must draw to 16 and stands on 17. Ties push. Surrendered hands collect 1/2 of the initial bet back.

Video poker

Since there are so many providers in this section and because there is no regulation that determines the house edge on video poker games - always check the paytable before playing. iSoftbet, for example, has some really strange paytables and some of them are simply atrocious.

Habanero, always a favorite high RTP slot provider, offers an abysmal 7/5 Jacks or Better game. Your best bet here for JoB is BGaming. It's 8/6 rather than 9/6 but as good as it gets in this aggregation.

Jackpots

This might be the only slot category many players will ever need to visit. Some, but certainly not all of the games in this category offer progressive jackpots.

Most of the progressive slots will have the current, ever-growing jackpot super-imposed over the game icon. Yggdrasil's contributions to the suite really stick out with titles like Holmes and the Stolen Stones, Jackpot Express, and the phenomenal Atlantean GigaRise. But there's more...

A lot more!

A lot of jackpot mechanics are included in this section Wazdan "Hold the Jackpot" titles, BTG's Megaways plugin, Playson's Multichance as well as Hold and Win features (Booongo's too), Belatra's #BuyBonus along with plenty of extremely mean high volatility machines that might leave your bankroll crushed or open the money floodgates with simple five on a line top paying symbol wins.

It's a great collection of big money games. Just be sure to check the rules/pay tables on games from providers like Betsoft so you are sure you are betting properly to be eligible for the big prize if you hit the combination.

Slots aren't the only jackpot games here. Look for big money (100,000) Belatra scratch cards, Lucky Roulette with 500x payouts, and more.

Highlights include Betsoft slots with jackpots over 100k and iSoftBet slots branded after Hollywood movies.

Live Games

Again, in this suite, the operators have decided to mix in disparate RNG animated digital table and card games with the actual live dealer tables. Most players probably don't mind that, it just seems a bit odd.

The 1990's style of iSoftBet's Multi-Hand VIP blackjack couldn't be more different from the elegance and sophistication of LuckyStreak's Blackjack VIP or Evolution Gaming's Blackjack Classic series.

With that pet peeve out of the way, we can tell you there are more than 100 tables on this page. Evolution alone counts up to 73 blackjack felts by the number before you even get to the alphabetical ascension of standard limit or VIP series tables.

Look for a variety of table poker games, Sic Bo, Craps, as well as "game show" titles such as Crazy Time, Dream Catcher, Deal or No Deal, Mega Ball, and Monopoly Live with an augmented reality bonus round.

LuckyStreak provides about 20 games here beamed into your living room from a 1,000 sqm studio in Riga, Latvia, and land-based gaming sites including Portomaso and Oracle Casinos in Malta.

LuckyStreak has been providing live table and card games since 2014. Entertainment always comes first and they never stop innovating. All of their 200+ employees are consummate professionals with a minimum of three months of intensive training at the company's academy - and none of them are hard on the eyes. Studio employees are required to freshen up their training at the academy at least once each year.

Bonuses and Promotions

Newer casinos often lead out with unprofitable offers in hopes of attracting new players. They are willing to give up a little bit of short-term gain in order to introduce themselves in hopes of gaining loyal customers.

When a trusted operator launches a new brand, players can enjoy the best of both worlds - a generous welcome package and the peace of mind that comes from playing at a well-vetted operation.

As time goes by, welcome bonuses and other first deposit incentives tend to shrink either in individual value or duration of the campaign.

When we signed up to review Queenspins we found a six-stage welcome offer beginning with 100% up to €200 (AUD 500, CAD 500, NZD 300). Please see above for any exclusive promotions such as bonus spins available for our readers.

The next five offers were at 50% with wagering requirements on bonus funds only. While you can't stack offers, new players can try two more times to get a cash-out with no minimum amount of time required between deposits. However, the 4th, 5th, and 6th deposit bonuses are only issued once per day.

The terms and conditions are straightforward and written clearly. They contain all of the normal restrictions such as one welcome package/bonus per person, KYC for withdrawals, etc.

A minimum deposit of 20 EUR is required to get any of the bonuses and a max bet of 5 EUR is allowed with an active bonus. Real money is wagered first, and the rollover on bonus funds is 50xb. There's no limit on the amount you can win with cash wagers or bonus fund wagers.

Slot players will not be able to play jackpot slots or the games found on the exclusion list in the T&C but all other slots count at a 100% weighting to defeat wagering requirements. The differential for all other allowed games is 1/20 or 5% including video poker, roulette, cards, poker, and other games.

Live dealer games are allowed, but be sure to stay under the max bet threshold when playing games that allow double-ups, side bets, etc.

Banking and Customer Service

The SoftSwiss platform grew out of alternative payment processing - the company pioneered online Bitcoin gambling. Now, with a worldwide marketplace, they have adapted to provide familiar local payment gateways in players' own currencies (AUD, CAD, EUR, JPY, NOK, NZD, PLN, RUB, USD).

All deposits and withdrawals are fee-free from the casino side and all payouts are sent immediately after processing. Pending time before processing can take up to 24 hours with eWallets and cryptos paid instantly. Payouts to cards can take 1-3 days and bank transfer can take 3 business days.

SticPay, MiFinity, and MuchBetter are available for deposits and withdrawals as are all other commonly used methods.

Withdrawal limits

Most players are happy with the maximum €7,500 per week (CA$11,000) and €15,000 per month (CA$22,000) allowed here. In practice, rated players are not restricted to those limits but increases are at the casino's sole discretion.

Generally, players who win over €15,000 will be paid in monthly installments until the full amount has been tendered. Of course, you can expect a full payout on a progressive jackpot win.

Customer care

Live support is available around the clock and throughout the calendar. In addition to live chat, an email address is provided.

Responsible gambling tools are available through your account dashboard or contact customer service for assistance.

Pitfalls

• Most ongoing promotions are by invitation only (No published VIP program)
• Wagering is on bonus only and required turnover is high (50xb)
• Relatively low monthly cashout limit for most players (€15k)

The Final Word

Queenspins Casino is a brand owned by one of the most highly regarded SoftSwiss operators. Anyone who has played at Casinonic or Casinorex will already know what to expect. Players new to the operator's hospitality and attention to detail in customer service may be in for a pleasant surprise.

The game selection has been curated especially for players in Australia, Canada, and New Zealand from a pool of well over 10,000 worthy game candidates. Each type of game, whether RNG-based animated titles or live dealer tables has multiple variants so every player can choose the ruleset, odds, and even volatility best suited to their personal play style.

Of course, with so many choices in games, the serious gambler will eschew less profitable models for the possible payback percentages in line with their preferred strategies and any player can get lucky at random.

While the target markets do not contain huge demographics of certain native language speakers, enough interest exists to justify the choice of native language live dealer games in several tongues including Arabic. Table limits also run the gamut from low roller roulette to high limit blackjack and baccarat tables.

The basic bonus scheme is attractive, at least with the opening offer. This reviewer would hesitate to take a second and subsequent bonus as the 50x wagering requirement on a 50% match percentage seems like it might be very difficult to "beat". However, if I was mostly looking to extend playtime and explore new games in hopes of finding a new high volatility slot that has not yet been excluded from bonus play I would reconsider.

The mystery of VIP rating, ongoing promotions, and invitations for free spins, etc., makes it difficult to estimate the long-term value of future promotions and deposit incentives. Most players consider that to be a collateral value-added element rather than a deal-breaker and the game hosts ask for recreational players only so it's not a major issue for us.

Banking is accomplished through a cashier that operates like a well-oiled and finely tuned machine. Deposits are effortless and payouts will occur like clockwork once all the necessary documents have been submitted and approved. The jurisdiction of Curacao is no less stringent about Know Your Customer (KYC), anti-money laundering, and fraud prevention requirements than Malta, Gibraltar, or the Gambling Commission in the UK. It's simply a fact of life for online gaming.

With the exception of game curation, ongoing bonuses for rated players, and operator compliance with SoftSwiss/DAMA N.V. standards, most operators on the platform start from the same tee. We find two out of three of those elements to be "knowable" and rate them as exemplary here. It would seem VIP players will need to forge their own paths. If that is you, and Queenspins Casino meets, exceeds, or fails your expectations, please feel free to leave your thoughts on this page to help other rated players.