21.com is an internet gaming site launched in the summer of 2018. Registration is free and takes about 1 minute. The instant play mobile/desktop casino is easy to navigate with tight menus. Games like video slots, video poker, and table games load quickly. Look for Microgaming Quickfire, ELK Studios, Pragmatic Play, Quickspin, and BetSoft 3D slots and tables.

The online casino is operated by Betpoint Group Limited, an Isle of Man and Malta registered company. The group is licensed and regulated by the MGA for players in the European Union. A subsidiary, Bpoint Group B.V., is also licensed in Curacao for other players.

The operating company was founded in 2016 and provides several services to the industry including an iGaming platform via Pragmatic Solutions, white label (B2B) online casinos (B2C), turnkey solutions, payment services, bingo, and lottery services. Sites currently operated include betting.com, lottoday.com, and eurowinner.com among others.

SOFTWARE AND GAMES

Players don't need to download or install any software on their computers or apps for Android or iOS devices. All games are available for instant play in any internet browser. The website is optimized for mobile, tablet, and desktop play but comes across as 'mobile first' with ease of navigation and fast load times.

Game providers:
Individual game developers include Quickspin, ELK Studios, Microgaming Quickfire, Pragmatic Play, BetSoft, and Spinomenal. The Betsoft suite contains dozens of popular 3D interactive video slots and progressive jackpot games as well as a full complement of card and table games.

The Quickfire suite includes titles from a wide variety of development labs including Rabcat and several others. Players will find NextGen (Cryptologic, OddsOn, Vegas Tech, WGS) slots like Cherry Blossoms labeled as Microgaming slots. There are a few other surprises in the slots suite as well. Glorious Rome and other Pragmatic Play slots are mixed in without any labels at all.

Filtering could be better:
If the platform developers had spent a little more time creating filters for game selection it would be easier to find all Quickspin slots titles - but players shouldn't be disappointed by clicking on well-known icons to play favorite games or experimenting a little bit to find new favorites from the non-ordered catalogue of games. To quote a part of the 'About Us' section: "With all the choices you have, we decided that it is time to go back to the basics, cut the crap and let you play casino the way you want."

The selection of table games and video poker is not very broad or deep, but the basics are covered. Most of the game selection catalog is devoted to slots. Upon review, there were no live dealer games available.

BONUSES AND PROMOTIONS

Look for a generous welcome offer to try the unique mix of games. New game releases can also become the subject of promotions from time to time. Like many online promotional schemes nowadays, expect to find extra spins as well as percentage match bonuses not only on the website but in your email box or on your phone if you opt-in for bonus alerts.

BANKING AND CUSTOMER SERVICE

All financial transactions occur over an encrypted secure socket layer (SSL). Look for common and handy payment methods like Bank Transfer, VISA debit/credit cards, MasterCard, Neteller, Skrill, and Paysafe Card. Once you have accumulated enough winnings or met any bonus playthrough requirements, go to the cashier section and click 'Withdraw' to see all of the options available for your area. In most instances, withdrawals will be processed back to the deposit method used.

Customer Service:
We have visited the site a few times and have not seen the live chat icon lit up. However, if you click "Help" in the lower right corner of your screen you can leave a message and upload documents or screenshots if you'd like. There is also another online contact form without the document upload facility. No phone numbers are provided.

PITFALLS

Limited game selection relative to some other sites. No live dealer games. High wagering requirements for bonus money and winnings from extra spins. 24 hours to complete wagering on free bonuses. 72-hour payment processing.

THE FINAL WORD

While we would have expected to find every blackjack variant under the sun at an online casino called 21.com, we can't say the slot selection is disappointing. A great number of the games on offer are provided by Pragmatic Play, which is a company that has done one of the most impressive turnarounds in online gaming history after purchasing and then disposing of all or some of their former TopGame assets. The site is available in Danish, English, Finish, Norwegian, and Swedish and transacts in multiple currencies. If you can access the website, you are probably welcome to play!

External Links
BetPoint UKGC License
MGA License