Vera&John Casino was launched in 2011 and accepts players in multiple regulated jurisdictions. The site is owned and operated by Dumarca Gaming Limited of Malta and is licensed in the UK under the trade name, Vera&John. The site also holds a license from the Malta Gaming Authority (MGA). Dumarca is a subsidiary of Toronto-based Intertain Group Limited, which is itself a subsidiary of Jackpotjoy Plc.

The parent company also owns or has owned Wagerlogic and Cryptologic. Sister-sites include the legendary Intercasino, also licensed by the UKGC and MGA and Finlandia, which is an MGA licensed site focused on the Nordic region and does not hold a UKGC license, but it licensed in Denmark. Former sister-sites that are now closed include VIP which closed in April 2016, and the LatAm facing Vera y Juan, which closed later that year.

With several years of history behind them, we don't ever recall seeing any clusters of complaints against the operation, nor do we find unresolved complaints now. Most advocate and player protection sites rate them high to very high. LCB members currently rate the venue ay 3 of 1,499 reviewed gaming sites. Most of the complaints we find reaching back over 7 years are related to getting documents verified, with some self-exclusion issues later, related to Intercasino accounts.

Software and Games

The site runs on the proprietary Plain Gaming platform, also owned by Intertain. All games are available for play in any modern web browser, whether you connect to the internet with a desktop computer or mobile device.

The site is easy to navigate, and thanks to the layout players won't be overwhelmed with thousands of games as soon as they log in. Although you don't need an app to play on mobile, Android and iOS downloads are available.

The Plain Gaming platform supports the integration of nearly any up-to-date gaming API and the site offers nearly 2,000 games from more than two dozen providers. Look for Microgaming, NetEnt, NextGen, Quickspin, ELK Studios, IGT, Bally, Barcrest and many more. The live dealer solution, Cosmopolitan, is provided by Evolution Gaming.

Click the bright pink "Find games you'll love" button to open a screen showing nearly twenty categories from poker games to catch of the day. Below that, you'll find providers. if you want to try a title from Leander games, click that and choose from the game icons or sort further by name or release date. One more click and you can be off to play Dragon Slot or Potion Factory in no time!

Depending on your location, you'll find all of the table games under the Amaya label with a dozen blackjack variants including single-deck, as well as baccarat, 3-card poker, roulette, and more. Gamevy provides many of the scratch games, and that is also the category where you'll find Virtual Racebook 3D from Betsoft.

Some players may want to head straight to the Jackpot section with over 50 progressive slots from Microgaming, NetEnt, Betsoft, IGT, Play'n GO, and Yggdrasil Gaming - Empire Fortune is currently well over €1m and climbing fast!

Bonuses and Promotions

We could have devoted most of this review to the things VJ does to make life fun for players. Suffice to say, you will find a generous welcome offer or two, plenty of weekly missions and tournaments, occasional "cash back" offers, and more. Be sure to check out the "Guaranteed Winnings" section to learn more about how they reward the luckiest player daily and monthly with cold, hard cash.

Banking and Customer Service

Your location will determine the banking methods available to you, and thanks to geo-location services working on the website, you won't see a method you can't use. In Europe, most eWallets, as well as debit and credit cards, are accepted for deposits and withdrawals. After more than 7 years as a very popular place to play and win, you can count on being able to get your funds into and out of the cashier.

Customer service is paramount to a well-operated gaming site. Vera & John has a great multilingual support team. While staff doesn't operate around the clock, they do reply to emails within 12 hours. During open hours you'll find highly professional, courteous, well-trained and knowledgeable help. Telephone service is available seven days a week from 08:00 - 00:00 CET and the live chat team is available 09:00 - 00:00 CET.

Pitfalls

Not all games or banking methods are available everywhere. Wagering requirements can be high on some bonuses. Some players have had to wait longer than 24 hours to be paid while their documents are verified. Relatively low weekly withdrawal limits. Some huge wins may be paid in up to ten installments.

The Final Word

Vera&John is a true international gaming site with pages dedicated to players in nearly every region of the world - from Japan to Brazil, and Finland to the United Kingdom. The company behind the site launched one of the first online casinos, some would call it the very first. We'll allow that Intercasino accepted the first online casino wager.

A solid backbone, dependable game delivery system, great variety of slots, conscientious customer service, ease of banking, and ongoing player incentives place this site at or near the top of the list as THE place to play!

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