MrJackVegas Casino is an online gaming site with an awesome Vegas Neon look that was launched by Maxi Affiliates in late September 2017. The venue is what is known as a white label and is operated by Progress Play Limited (PP) of Limassol, Cyprus, and Valetta, Malta. The gaming site is licensed by and listed on the UKGC website and holds a license with the Malta Gaming Authority as well. Players in the United Kingdom are covered by the Gambling Commission and players everywhere else are protected by the Maltese authority.

Customers can expect the same level of service at any of the Progress Play domains such as Lottozone or Luckyprocasino as they will find at all of the 100 currently active white labels operated by the company. While Progress Play owns and is responsible for the license and handles almost all elements of the casino's operations, it is good to know that the label owners enjoy a good reputation in the industry as well. Sister-sites such as Hippozino, Maxiplay, and Mr Superplay, along with a handful of bingo sites they own on the Dragonfish platform, do not seem to generate customer complaints on the internet. No Progress Play casino has ever been sanctioned by the UKGC, and we find no complaints with the MGA.

Although about half a dozen Progress Play casinos experienced some player and affiliate issues in 2014, the company worked directly with customers and player advocates to resolve the misunderstandings and most updated review sites now reflect that. Player feedback about Maxi's Hippozino at major portals like LCB is mostly positive as of late 2017 with a current overall rating of 4.2 out of 5 and as all of the ownership and management elements are the same for the newest casino and Hippozino, we think it's safe to assume the rating will be similar as the site ages.

Many complaints in the past revolved around casinos requiring notarized documents from some players due to excessive and expensive charge-back issues caused by fraudulent players. PP solved the problem by implementing 3D secure credit card authorizations such as Verified by Visa and MasterCard SecureCode. Legitimate players no longer seem to have any problem getting paid out in a timely manner.

Software and Games

Upon review, there were nearly 350 games on offer from a variety of well-known providers including Microgaming, NetEnt, NYX Interactive, and Thunderkick. Popular games include progressive jackpots from Lightning Box like Stellar Jackpots with Dolphin Gold; Divine Fortune by NetEnt; and an entire host of big money games on the Microgaming network like Cash Splash, Fruit Fiesta, King Cashalot, and the low-rollers Tunzamunni. All MGS progressive jackpots are paid out in a single lump sum.

There are almost 30 casino games to play including blackjack, roulette, table pokers, fixed odds dice games and video poker.

The live dealer casino is operated by Extreme Live Gaming, a Novomatic company who provide mobile live gaming, dealers from London, and streams from land-based casinos, rather than just greenscreen studio feeds like many other live casino solutions.

Where the casino really stands out though is the selection of video slots with titles like Ted, Immortal Romance, Foxin' Wins, Starburst, the immortal Thunderstruck, and silly but fun games like Beehive Bedlam Reactors from the brilliant math minds at Core Gaming.

Bonuses and Promotions

The promotions page lists no less than 15 distinct offers, many of which are updated frequently and seasonally. Historically, PP casinos have allowed great first deposit bonuses and have followed up with good reloads. Be sure to check for special offers after using the welcome bonus if you like to play with extra money.

Advantage players or anyone with their own 'system' for beating a bonus, may want to take a close look at the terms, searching for "irregular play" and "abuse" because the general terms allow them to help themselves to your winnings as well as your deposit if, in their sole discretion, they feel like it. We would guess UK players would prevail with IBAS as the UK's dispute resolver, but players depending on Malta might not be so fortunate if they were to get caught out being clever.

Adding to the potential risk of ruin, players need to check at least four separate documents and piece the information together themselves to be sure they are in compliance when playing with a bonus. Not accepting the bonus is always an option and preferred by more players all the time. If you only play slots, keep your bet level about the same throughout the course of play, and always zero out your account between bonuses you should be fine.

Banking

All major deposit and withdrawal options are honored and players may set their own deposit limits for responsible play. Currencies accepted include SEK, CAD, NZD, USD, EUR, and GBP. Wallets, credit, and debit cards have a minimum withdrawal amount of £20 and bank transfers, Trustly, Qiwi etc. require £50. Max withdrawals per week and month are £3,000 and £6,000 respectively. Payouts stay pending for 3 business days with 1-6 more business days to transfer funds depending upon the method of cashout.

Pitfalls

While wagering of 50 times bonus is only 30 times (bonus plus deposit) with a 150% promotion, players from certain countries must wager 100 times the bonus [60x(d+b)] here. Unfortunately, they don't provide a list of those jurisdictions in the terms so you need to contact support to find out if this applies to you. Players only have 7 days to deposit and complete wagering on the welcome bonus after registering an account according to the Bonus Policy, but elsewhere it states 90 days.


Not all games are delivered in HTML5 so you'll need to run Flash in order to play Microgaming slots and other content from Quickfire, which can be a problem for some mobile players.


We could only find a small handful of video poker games and the wagering requirement is 1000x bonus. We were happy to see that the term was not coupled with a minimum £4 bet per game round on VP as it is at some PP venues, but the max bet is the lower of £2 or 2% for Neteller or Skrill deposits - including any double-ups.

The Final Word

MrJackVegas Casino offers a phenomenal assortment of online games for play on any device. The Microgaming Quickfire integration gives players access to unique and innovative content from small providers like ELK Studios who focus on quality over quality. The operators and label owners have built a solid reputation over the last few years based on fair play as long as players pay heed to and abide by the terms as presented.

The UK regulatory regime is seen as the premier standard and players elsewhere have Malta to depend on. As white label casinos rely on well-established turnkey providers from the day they open, players are not likely to need patience in dealing with a new casino's 'teething pains' as they ramp up - this gaming site was able to hit the ground running from day one and players should find smooth sailing for years to come.