Embark on your online gaming journey with Luna, an interesting online space managed by SkillOnNet and authorized by MGA. Providing an up-to-date and immersive experience, Luna features live online casino games hosted by professionals, decent bonuses, and additional spins on popular slots from reputable software providers.

With a strong emphasis on safety and convenience, Luna ensures seamless transactions through a variety of payment methods (although it lacks crypto options). Also, its mobile compatibility grants players access to slot machines and exciting bonus rounds on the go. Luna aims to set itself apart in various aspects of the gaming experience, and while the outcome of these efforts is yet to be determined, we'll soon discover the results. The design, layout, and interface are visually appealing, evoking a cosmic ambiance.

Getting back to some basic features of the website - it supports multiple languages such as English, Norwegian, and Finish. Navigating around the site is easy, and the overall usability is at a high level.

Now, let’s take a closer look at this place and find out some important details…

Software and Games

The platform is home to some of the most popular software providers that guarantee you high-quality games. Some of them include Red Tiger Gaming, NetEnt, Playtech, Play'n GO, Evolution Gaming, Oryx Gaming, Yggdrasil Gaming, Blueprint Gaming, Pragmatic Play, Push Gaming, Relax Gaming, Quickspin, Big Time Gaming, Authentic Gaming, Merkur Gaming, ReelPlay, Gameburger Studios, Neon Valley Studios, Golden Rock Studios, Alchemy Gaming, Rarestone Gaming, BB Games, Snowborn Games, Shuffle Master, Max Win Gaming, SpinPlay Games, Peter And Sons, among others.

It's no wonder the platform boasts a vast array of games in its lobby, encompassing video slots with diverse rules and themes. What distinguishes this platform is its intuitive interface, enabling players to easily locate and select their preferred games through the search engine or filters for sorting games by providers.

Moreover, games are thoughtfully organized, catering even to newcomers, with categories such as ‘slots’, ‘live games’ ‘Jackpots’, ‘Blackjack’, and more readily accessible. However, for individuals with specific preferences, the straightforward search engine remains the best tool.

The slots cover most of the gaming library and the titles here include Razor Returns,Book of Books, Thor, Book of Dead, Wild Duel, Luxor Gold: Hold and Win, Legacy of Dead, Fishin Frenzy The Big Splash, Chambers of Ancients, Tome of Madness, and others. There are also progressive slots, that have many of the same features as traditional slot games. The difference with these slots is that the prizes on offer are generally far larger than on standard slots games.

You will have the chance to play live dealers such as baccarat, roulette, and blackjack among several others. The live games offering is not so great in terms of quantity. Nonetheless, these allow you to experience the best live games with experienced live dealers in the current time and always. They include Red Door Roulette, Glam Roulette, VIP Classic Auto Roulette, Prestige Auto Roulette, Diamond Roulette, Speed Baccarat, Unlimited Blackjack, and other following titles.

Bonuses and Promotions

The platform offers decent deals for both newcomers and experienced players…While placing bets to fulfill the requirements of any deposit bonus or offer, whether it's provided for free or through a deposit, the maximum allowable bet is determined of the original or credited bonus amount, with a minimum set amount. Failure to adhere to this regulation constitutes a violation of the terms of the deposit bonus or offer, leading to the possible voiding and removal of any winnings.

Bonuses are subject to wagering requirement with the awarded. For instance, if a player deposits. If a bonus, including extra spins winnings, is not provided as part of a deposit offer, or if the total bonus amount exceeds the deposit made to claim the offer, the wagering requirement for the offer becomes higher than usual.

They apply different types of wagering to bonuses, unless otherwise specified, with standard wagering terms being the default. Games falling under the listed wagering groups contribute to meeting the bonus wagering requirements:

• Standard wagering: bets placed in any game except slots and scratch games are not counted towards the wagering requirements.
• Mixed wagering: percentage of bets placed in non-slots or scratch games contribute to fulfilling the wagering requirements.
• Special mixed wagering: on special occasions and for players of specific statuses, percentage of bets placed in non-slots and scratch games count towards the wagering requirements.

Other important Bonus rules:

• First deposit/welcome bonuses are redeemable once within a specified period determined by the platform. Failure to comply with this rule may result in winnings being voided.
• Bonus balance is utilized after the real money balance.
• Winnings from bonus bets are added to the bonus balance unless wagering requirements are met.
• Withdrawals are only permitted after all relevant bonus requirements have been fulfilled.
• Registering multiple accounts for bonus abuse will lead to account suspension and removal of funds.
• Minimum deposit requirements for deposit bonuses are acceptable.
• Wagering requirements must be fulfilled before withdrawing bonus funds or winnings.
• The maximum bet allowed when wagering bonus funds is determined and may vary.

Loyalty

Loyalty treatment? Why not! Players can elevate their gaming experience by advancing through loyalty several ranks, unlocking greater rewards at each stage. By each upgrade of the ranking, players can enjoy a host of benefits, including complimentary rewards, dedicated personal account management, exclusive promotions and events, and ongoing exciting prizes and offers as you progress.

Banking and Customer Support

The platform offers a wide range of payment options like Skrill, Visa, PayPal, Giropay, Paysafecard, MasterCard, Neteller, Sofort, Apple Pay, Interac, and others.

The following currencies are available for deposit, withdrawal or play. By default, on account registration the platform assigns the most logical currency according to where they believe you are registering from. There are no facilities to change this currency however if you make a first deposit in any of the other currencies your account currency will be updated to that one. GBP, EUR, CHF, USD, AUD, CAD, DKK, SEK, NOK, ZAR and RUB.

Deposit:

• All payment transactions will be reflected on your payment method statement.
• Upon making a deposit, you will receive an email confirmation. It's advisable to print and retain these details to avoid any misunderstandings.
• Deposits are typically credited immediately upon successful confirmation, with the exception of bank transfers.
• Proof of identity may be requested following any deposit, which may include documents such as ID, driver's license, or images of credit cards.
• Know Your Customer (KYC) procedures are conducted upon deposit.
• Any processing fees for deposits will be clearly communicated.
• Availability of payment methods may vary depending on the country.
• The platform reserves the right to modify deposit methods without prior notice.

Withdrawal:

Withdrawals will only proceed if a player holds a real money account (i.e., has made at least one successful deposit) and has submitted, upon approval, copies of proof of address, proof of identity, proof of ownership of the payment method used (where applicable), and evidence of the source of funds used for gambling.

• To initiate a withdrawal, a real money account with at least one successful deposit and submission of required proof documents (address, identity, payment method ownership, source of funds) is necessary.
• Ensure all necessary documents are provided prior to initiating a withdrawal to avoid any delays.
• Withdrawals are contingent upon having a sufficient real money balance and meeting any applicable bonus requirements.
• Withdrawals are processed using the same method employed for deposits, except when a method is unavailable for withdrawals.
• Providing false personal or contact information will result in winnings being voided.
• Monthly maximum withdrawal limits may be in place, with larger sums paid out in monthly installments.
• Significant or jackpot winnings may undergo additional verification and processing, extending the processing time.
• Withdrawals are processed following a hierarchy based on deposit methods, with priority given to credit cards and online wallets.
• Fees and processing times vary depending on the withdrawal method, with potential additional fees for bank transfers and the possibility of fee waivers for larger amounts.
• Failure to provide required Know Your Customer (KYC) documents may lead to withdrawal cancellation.
• Withdrawal processing may be delayed pending confirmation of a deposit or if the initial deposit is not received.
• Withdrawal requests must be made through the platform’s withdrawal page.
• Rejected withdrawals due to missing information return funds to real money balance, requiring resubmission with complete information.

Inactive Account

If an account holder doesn't log in for the set deadline (which is shorter than usual), the account becomes 'Inactive'. A monthly administration fee applies. If the account has less than the set amoint, the balance will be zeroed. Loyalty points must be redeemed within the set period or will be forfeited. Inactive account funds can be reclaimed by logging in and requesting a withdrawal. Blocked or excluded accounts require Customer Support assistance for fund recovery.

Playing responsibly is important!

The operator is dedicated to promoting responsible gaming practices (check out their dedicated page at the bottom of the main lobby). They emphasize the importance of creating a secure entertainment environment as part of their comprehensive customer care program. While most individuals gamble responsibly, some may experience difficulties. The operator offers various tools to address this issue and in case you feel the need, you should check this too…

Customer support

In the event of any platform issues, you have the option to engage with the customer support team via their live chat feature or by sending messages. Their support team, providing multilingual assistance, is readily available. Alternatively, you can opt to email them and await their response. Additionally, there's a FAQ section where you can discover solutions to frequently asked questions.

Pitfalls

• no cryptocurrency offered on the site
• withdrawals fee
• inactive account fee for a shorter than usual period of inactivity
• the operator may terminate the account at their discretion
• different requirements for various bonuses (extra spins hold higher wagering requirements and lower maximum bet).

Final word

Luna seems to provide easy access to a diverse range of the newest online gaming offerings, from live games (although they lack the numbers here) and video slots to classic favorites like poker and baccarat. They offer distinctive features like multi-tiered loyalty programs with corresponding benefits and promotions (both bonus funds and extra spins). However, some limitations should be noted, including potential delays in withdrawing funds, the lack of cryptocurrency support, processing fees, inactive account fee, and the risk of account termination without prior notice. Despite this, Luna operates under an MGA license and shows dedication to encouraging responsible gaming, an always-welcomed trait in the online gambling industry.