Citadel Online Casinos

Introduction

Most online casino fans have encountered Citadel by now. The payment solution is a smash-hit in the online gambling world, and it’s not hard to see why. This service has all the hallmarks of a powerhouse, except those we want to avoid. Naturally, this makes it one of the most sought-after options available. What sets Citadel apart from the competition is its simple approach to banking. Simplicity is at the core of the service, leading to unparalleled convenience that no other payment method even comes close to. The solution has seen tons of success through this approach, expanding internationally throughout regions like Europe, North America, Australia, and more. Its user base is growing daily, which is commendable in today’s competitive market. If this short introduction has caught your attention, keep reading to learn more.

About Citadel

Citadel is what most users would call a modern payment option. While the way it operates might be ahead of the curve, the service was launched in the year 2000, giving it plenty of time to establish itself on the market. First debuting in Canada, this method quickly saw the potential of similar services when PayPal made news in the US. Following this, it expanded to Europe, setting up headquarters in the UK. Naturally, this was just the first step. The solution is now available in over a dozen countries inside of Europe and far beyond.

Citadel is all about simplicity. The service is an e-commerce payment option that allows users to make instant payments through a basic system. Essentially, the solution is an intermediary between your bank account and the merchant on the other side. What’s better, it ignores the need for a user account, shortening the entire transaction process and avoiding any additional work. The essentials of Citadel Instant Payments are more than impressive, which is why your jaw will probably drop when you learn that it’s all completely free!

At the time of writing, Citadel Instant Payments partners with over 300 banks across its supported countries. Thanks to this, most people shouldn’t have a problem finding a viable bank to set up an account with. As you can imagine, collaborating with banks ups the security of this method from the get-go. Since the transactions pass through the bank’s safety measures first, your money is bound to arrive at its set destination without issue. Of course, that’s not where things stop on the security front. The solution is a member of the UK Electronic Money Association. This group complies with strict Know Your Customer (KYC) and Anti-Money Laundering (AML) policies, giving users an extra bout of safety they can fall back on.

It’s easy to see why this service is so beloved among online gamblers. The perks it offers are many, and they start with unparalleled convenience. Using the solution is easy, as all you need is a PC or mobile device to start a transaction. With a few clicks, your transaction will be on its way and arrive instantly where you want it to go. Other than instant payment and convenience, Citadel offers safety in the form of anonymity! Since none of your private banking information is shared with merchants, you can rest easy knowing that your data is for your eyes only.

While Citadel is undoubtedly one of the most impressive payment methods you’ll come across, it’s not without flaws. One thing players dislike about it is the transfer limits. First-timers are limited to a specific amount on their first transactions. What's worse, this limit increases with every subsequent payment depending on your bank. Naturally, this limits users interested in transferring larger sums, giving high rollers something to scoff at. Another downside to using the service is its simplicity. Yes, this trait is both a pro and a con. While it makes the solution easy to use, it also restricts it to a few basic features.

How to Start Using Citadel

The Citadel getting-started process is one of the easiest you’ll run into. Unfortunately, since having a bank account is a prerequisite for the service, there are a few extra steps users will need to take before they can proceed with the service. The first thing to do before you start using the solution is open a bank account with one of the supported banks. The good news, there is a long list of financial institutions that collaborate with Citadel Instant Payments, so you can choose between 300 different options across multiple countries.

Once you find a bank that seems like a good fit for you, head to its physical location and start the bank account application process. Walking to the bank is the hardest part of this ordeal. The next steps are filling out a form with required personal information and verifying your identity. For the first part, you’ll need to fill in details like your address, marital status, info about your financial status, and more. All of this is kept confidential and tells the bank whether you’re eligible to use their services. The second step is pretty self-explanatory. To verify your identity, just hand the clerk a valid form of photo ID, such as a driving license or passport. Completing the previous steps should finish off the process. Your bank account will be ready and active soon.

Now that you have an active bank account, you’re nearly ready to use the Citadel service. Remember that the online banking feature on your account needs to be turned on for everything to work. While this feature is activated automatically with most banks, some require the user to request activation in-person or online. Simply reach out to your banking provider through their Customer Support to get more information on how to get this in order.

Finally, using Citadel itself is easy as pie. When you find a product or service you want to pay for, find Citadel Instant Payments on the list of available payment options and click it. Once you do, you’ll be prompted to log into your bank account and enter the needed amount in some cases. Check if the correct amount is displayed and confirm the transaction. It’s that easy! It’s a rinse and repeat method for any other payment you’d like to make through the service, which is why so many people worldwide can’t get enough of it!

Depositing and Withdrawing With the Solution

As we’ve mentioned multiple times throughout this text, simplicity is key with Citadel. The instant payment service it offers is as basic as it gets, so even if you’re a complete newbie to online banking, you’ll likely get things done intuitively if you start the process. Of course, there’s no need for that. We’ve got you covered with a step-by-step guide on depositing with the service in online casinos. If you read the previous paragraph in this text, this is pretty much a repeat of the process, with some minor changes. Here’s how to proceed:

1. Head to the casinos’ Cashier/Banking/Payment Methods page and locate the Citadel Instant Payments logo.
2. Click or tap the logo, and once prompted, log into your online banking account using the credentials provided to you by your bank.
3. Enter the desired deposit amount and confirm the transaction.
4. The money will appear on your casino balance instantly!

We have excellent news about Citadel withdrawals. Most places that offer the Citadel Instant Payments depositing options also offer withdrawals through the service. Of course, the service is just as speedy in this regard, but you should keep in mind that you’ll likely experience waiting times anyway. This is mainly because of the processing times imposed by casinos. It usually takes operators up to 48 hours to process and confirm withdrawal requests. Once your request is approved, your cash out will make its way to your bank account in no time.

Whether it’s when depositing or withdrawing, if you happen to run into an issue while using Citadel at an online casino, there are channels you can use to receive assistance. Of course, we’re talking about Customer Support. Most casinos have a dedicated Customer Support Team ready to help users with queries. Reach out to them and let them guide you through the process step-by-step. If the issue persists, they’ll work with you on a solution until you’re satisfied.

Coverage and Restrictions

While Citadel debuted in Canada, its biggest market is Europe. European players seem to love the service, and it’s spread across several countries in the region. If you’re looking for a more specific list of supported territories, this is where you start. In Europe, you can find Citadel Instant Banking in Denmark, Italy, Belgium, Germany, France, the UK, Sweden, Poland, Spain, and Portugal. These countries fully support the service, so you can expect the full scope of features it offers, including instant payments and an easy-to-use platform.

If you’re wondering whether Citadel managed to leave a mark close to home, you’ll be happy to learn it has. The service is pretty popular in Canada, but what’s more, it has spread across the US too, expanding its reach significantly. The service has also gone international in two more continents, but not on the same scale as in Europe and North America. You can find it in Japan and Australia, but you might need to look a bit harder to find supported banks here.

Fees and Additional Charges

Potential Citadel users will be happy to learn that fees are a non-issue with this service. The payment method itself imposes no transaction fees, so you can rest easy knowing you won’t be charged for the lightning-quick processing it provides. Of course, this isn’t the full story. Since the service works with a bank account, you might be subject to some fees from your banking provider. Whether you experience any fees from your bank will depend on your choice. If your bank does impose additional charges, the amount charged will likely be unique to that provider. It’s best to check your bank’s official website to learn more about these charges.

On top of the bank charges you might be subject to, you may experience fees from the casino you choose. Thankfully, this is getting rarer by the day. Most operators don’t charge a fee for deposits and withdrawals, but it’s still a good idea to check in with the casino and see if they might. Similar to bank charges, these fees can vary depending on your chosen provider.

Accepted Currencies

As you can probably guess, Citadel Instant Banking supports a variety of currencies. Since the service works through your banking provider, any currency supported by it is automatically supported by Citadel as well. Naturally, this means that the native currencies from the fourteen accepted countries are on the list. These include the Euro, US dollar, UK pound, Canadian dollar, Australian dollar, Polish zloty, and Swedish krona.

Customer Support

Customer Support is a big part of the overall experience, and when Citadel Instant Banking is in question, players are treated to top-notch care. In most cases, if you run into an issue, it’s best to get in touch with the merchant or operator offering the service. If they can’t find a solution, you can reach out directly to Citadel via email. Unfortunately, this is the primary means of contact the solution uses, so it might take a few hours before you receive a response. On the bright side, replies are detailed, and the Customer Care Team is highly trained and professional.

Conclusion

Citadel is easily one of the most convenient and user-friendly banking options available. Its anonymity, speed, and ease of use make it a top pick for any online gambling fan, so if you’re looking for a new way to transact online, this solution has your back. While our review of Citadel Instant Banking is overwhelmingly positive, there are a few bumps in the road you should keep an eye on. Mainly, the payment method’s simplicity can sometimes be to its detriment, axing some much-needed modern features completely.

FAQs

Is Citadel safe?

Yes, Citadel Instant Banking is one of the safest payment solutions available. It uses the high-end security protocols imposed by your banking provider, provides anonymous transactions, and is KYC and AML compliant.

Where is the service available?

Citadel is available in multiple countries worldwide, including Denmark, Italy, Belgium, Germany, France, the UK, Sweden, Poland, Spain, Portugal, the US, Canada, Japan, and Australia.

Can I withdraw through Citadel?

Yes, Citadel withdrawals are available. To learn more about the withdrawal process itself, refer to the section titled “Depositing and Withdrawing With the Solution” in this text.

Is the solution truly instant?

Yes, Citadel Instant Payments is correct in calling itself that. The service facilitates instant transactions between users and merchants, making it a top choice for online gamblers.

Do I need a user account for the service?

No, you don’t. While Citadel Instant Banking itself doesn’t require a user account, you do need a bank account with one of the supported banks by the service to continue using it.