Casino Rating: 3.4
Casino Rating: 3.4
Gamdom Casino Review Jump to comments
Gamdom Casino is a new-age hybrid online real money gaming site that offers the best of all worlds for online play. What started as a Bitcoin gambling site with few options has become a full-service multi-purpose online casino with a real difference.
The site is licensed in Curacao and operated by Smein Hosting N.V. Unlike most online gaming sites the owners and managers do not hide their identities - that’s because it was not always an online casino, but it’s always been about gambling.
Gamdom started as a skin gaming and eSports site back in 2016. CS:GO (Counter-Strike: Global Offensive, a free-to-download first-person shooter PC war game) was the main thrust and you can still visit that section of the site to bet on video game players and teams in the competitions - but you never need to if you don’t want to.
The site also offers in-play and predictive sports betting - but again if all you want is slots and a little blackjack now and then you would never really know.
The backbone though, for aficionados of BTC gambling sites, is not the live casino, RNG table games, or nearly 3,000 slots from top-tier developers and providers - but the Crash, Roulette, and HiLo games - each with their own huge potential wins and unique onsite jackpots. We’ll get into those more later in the review.
Money processing is handled through Vilnius IT Solutions UAB, but players aren’t actually required to deposit using cryptocurrency - your regular plastic or virtual card should work just fine. You will need a crypto wallet to cash out though.
The site accepts very small minimum deposits (~€0.89/$1) and offers a reasonable minimum withdrawal of €20. There is technically no limit on the amount you can cash out - but - if you ever reach a balance of €120,000.00 you will be cashed out automatically and can continue to play. Banking rules are very liberal and the site allows players to ‘tip’ each other, so you can send a buddy something to play with after a big win if you want to.
The cast of characters supplying games here reads like a who’s who of top-tier providers. All of the top names like Microgaming, Netent, Betsoft, Pragmatic Play, and all of their partners are found in the slot catalog along with less prolific providers with only a few games to offer like AvatarUX, Snowborn, and Bang Bang Games.
If you can see a colorful game title you can probably play it. We visited from the US with a Canadian VPN and some games were presented in shades of gray with a mouseover popup informing us, “We’re sorry. This game is disabled for your country.”
We weren’t able to try any titles from the following providers:
- Big Time Gaming
- BluePrint Gaming
We also tested the site from Japan, New Zealand, Canada, Norway, and the Netherlands all with good results.
It’s a highly social website with chat available at all times and customer service available through multiple social media channels. You can even put up your own Slots Battle.
The addition of regular online casino games is a recent development. We don’t find any valid complaints, resolved or otherwise on the major advocate boards or player review forums. Strangely enough, we find over 4,000 reviews on Trust Pilot. I rarely give that site much weight but I’ll usually read five or six pages of them if there are more than several hundred reviews.
This site presents a conundrum. The overall star rating is currently 3.6 out of five. However, the first few pages are all one-star reviews. Seventy percent of reviewers have given it a 5-star rating of “excellent” and five percent have said it is “bad”.
While many of the responses are rote, and they do answer most complaints there, many others are personalized and solve problems or at least explain what happened and why. Sore losers, shills for other sites, and run-of-the-mill trolls can be hard to sort from genuine reviews.
I tend to think that many of the complaints on that board are from players who are not familiar with how casino gaming actually works - they are either eSports bettors, sports betters, or long-time players who have only played the three BTC games in the past. Slots can be streaky, roulette can be streaky, and all truly random games can run hot or cold - it’s the nature of random and is more a result of volatility than randomness or even theoretical return to player percentage (RTP).
We do see some valid inquiries and the representatives addressed them properly in this reviewer’s opinion. In one reply dated August 22, 2021, the representative explained the following:
Lag - Website has been updated so there should be no lag from the server side now
Chat moderators - Aren’t allowed to allow rule-breaking if it is a ‘joke’, it allows others to skirt and breach the rules so one standard for all
Minimum withdrawals - Since Gamdom pays the fees on withdrawals the minimum cashout amount can go up and down for BTC and ETH when the market is unstable and tx fees are high. The rep suggested using BCH and LTC as they always maintain low minimum withdrawals
Slow email support - The team assured the player they were working on it.
From all I’ve been able to gather, casino players will find a slightly different culture here but are likely to experience instant cashouts after KYC (document verification). There doesn’t appear to be any lack of liquidity and some games have instant cash out if you enable it - win, cash out automatically. And then there is the systemwide auto-cashout whenever an account hits a balance of €120,000.00.
We’ll take a look at some more of the cool and unique stuff about this place in the section below. Before we get to the windup, after looking at software and games, bonuses and promotions, banking and customer service, and pointing out any pitfalls that come to light I think it’s right to state the following…
We won’t find a comprehensive terms and conditions section and will have to paint that picture from a pallet of anecdotes to include player experiences, the official FAQ, and what we know about gambling law in the Curacao jurisdiction as well as the responsiveness and viability of the Master License holder that issued GLH-OCCHKTW0702182020 under #365/JAZ which has been controlled by Gaming Curacao since 1998 under National Decree No 14.
Let’s dig in!
Software and Games
Okay, to start, this site is an adventure into unknown realms if you aren’t accustomed to the original Bitcoin gambling sites way back when that was about the only coin people gambled with. You can explore all of that (and you should for the experience if for no other reason) or you can just find the casino lobby, make a deposit, and play the same games you know from over 60 different game providers.
We’ll help you navigate the whole site in your own mind first or give you a reference to fall back on if you wend your way down a rabbit hole. The menus will save you no matter what, so jump in and try your hand at the navigator’s deck and explore most of the games for free if you have a mind to.
When we dropped in I scrolled to the bottom of the page as I remembered that’s where the best description of the site was - albeit, ‘digital literature’ which has to be approached with a grain of salt when a site blows its own horn - they don’t do that here. What you see is what you get.
Scrolling down we happened to run onto a ‘card’ with a raincloud, a button to claim a free balance, and a statement that read, “Free Rain”.
Rain and Snow are a site feature that is usually found in chat - but, you can hang out almost anywhere on the site and it might appear.
Free Rain/Snow — will give you coins that can be claimed without any requirements.
That’s just one of the cool and unique things you’ll find here that most mainline internet gaming sites don’t offer.
The chat boxes and other communications facilities allow the Gamdom community to grow and remain strong. Having the right games is one of the biggest things an operator can do to attract players - and they have great games here - but it takes a lot more than that. A fun experience and fast payouts are as important as anything else to many players.
Bitcoin and any other top-traded digital coins are currency here so players can bet using their favorite type of coins.
Thousands of slots from well-known developers and providers can be found almost anywhere, but here you will also find crash games with nearly limitless potential payouts, Hi Lo games, and roulette just to name a few popular types of games. But this site is all about betting and that means betting in almost any way you like!
Yes - slots, roulette, BTC dice, crash, and numbers games are all here but you can also bet on the English Premier League or NBA games - even bet on the latest esports tournaments right from the Gamdom website and it only takes a moment to register a free account.
The more you play, the more daily rewards you might be qualified to claim, and the higher your level, the more money will become available for you to claim.
We found a few different ways to navigate the site but it’s intuitive to find your way into the casino section and that’s what we’ll be focused on in this review.
The text search box announces the number of games that can be searched through. The last time we visited there were 3,269 to choose from. Below that, you’ll find choices such as Lobby, favorites, slots, live games, table games, and finally - Pick Random. This button can bring up any game on the site including live dealer games.
And below that section, before a selection of games from each provider is displayed you’ll find the ability to choose only games from selected providers (use radio buttons to toggle on/off) and to sort by several different parameters including “lobby”, A-Z, Z-A, latest, and most popular games.
When choosing from all providers and sorting by most popular, we found the results tracked well with data we had recently uncovered from SoftSwiss that ranked the most popular games and providers on their aggregator platform. While this site is most likely not powered by SoftSwiss, Pragmatic Play, and Evolution are two providers that appear on both lists as do some of their games.
We found Hacksaw, Play ‘N GO, and Relax Gaming near the top of the list as well followed by titles from NoLimit City, and Push Gaming. A few screens down we also found an exclusive title by Caleta Gaming (normally most well-known for video bingos in LatAm markets). The game was Gamdom Strike!
The initial splash screen is one that portends terrible trouble with graffiti-laden machine guns and a bullet hole-ridden backdrop. Then you will have a choice to join the Special Forces or the Rebels in the base game. You can change your side in the base gameplay later, no worries. The team you choose will help determine the symbols you see in the game but the payouts per ‘tier’ remain the same - one team is no different than the other in regard to game maths.
The game seems to be inspired by Counter-Strike: Global Offensive which is known by eSports players more simply as CS:GO. Caleta Gaming and Gamdom take you straight to the battlefield in slot play where an enchanted cash payout of up to 15,000x your wager could fall into your lap.
The game plays as well on a handheld device as a big screen or desktop because all you need is a browser and an internet connection to play.
This game has 243 virtual paylines played over 5 reels with 3 visible positions each. The minimum bet is (equivalent) $0.60 and the max bet is a stunning $180. The top paying symbols include Knife; Machine gun; Bazooka; Rebel member/soldier, and Rebel leader/squad captain. The game RTP is stated as 96.73%.
Look for a Gamdom Box bonus on the reels, and the more symbols you have the greater the multiplier.
Another Exclusive Title we found here is provided by BGaming. The game is Glinko - which name lends itself to being guessed at as a portamento of Gamdom and Plinko. If that was your thought as well, you were correct.
Glinko is stone-cold simple looking and the theoretical return to player percentage (RTP) is super high at 99.16%. The minimum bet is $1 and the max bet is $100. The paytable doesn’t state a max win potential as such, however, you can win 5.6x your bet at the lowest risk level or as much as 1000x at the highest level of risk. There is also a middle-risk setting.
This type of game as well as crash games, Hi Los, and some dice games can be a great way to save your ‘skin’ and get back into the game with a small bankroll. In fact, there are a lot of bankroll management schemes that are a gamble, that games like these can help facilitate. The chat box is a great place to ask other players what they might do to boost their bankrolls. There’s also a moderator in chat that can answer questions quickly and accurately.
Live casino games
When we visited the live casino lobby there were well over 280 games available.
High rollers will gravitate to the Bombay Live games or native language tables by any of the trusted providers. Bombay Live currently offers over 50 tables and while not all of them are high-limit gaming, they all offer high-quality live dealer gambling experiences
Evolution rules the roost with Pragmatic Play coming in at a close second. Both providers now offer everything from classic casino floor games like live baccarat, poker, roulette, and blackjack to game show-style experiences. However, players may want to spend a little time with several different providers to find their favorites.
Bombay Live may have the best high-limit classic games for you while Evolution’s Jackpot Party and Side Bet City might satisfy a yearning for more social gameplay. Then, you might want to try Pragmatic Play game show titles like Candy Land Sweet Bonanza and then jump on over to Evolution to play Monopoly Live. There are enough choices you can mix it up any way you would like to or simply stay with a favorite provider if that’s the way you prefer to roll.
Bonuses and Promotions
The bonus opportunities here seemed to be in a bit of flux each time we visited the site over the course of a year or so compiling information for this review (and trying new games, etc.). If you see a percentage match or other exclusive bonus listed above, we suggest jumping on it as they come and go quickly. We wouldn’t suggest holding off and waiting for one to show up as you are likely to miss it if one does pop up.
The basic scheme is one of the rewards just for showing up, rakeback (make money back in real-time as you play), and cashback which is given out in specific circumstances and you may need to be looking for it or simply ready to pounce with a deposit when it is offered,
The rakeback can be quite lucrative if you are a loyal player. That being said, you will have to bet a lot and often to reach the highest level which is currently an astounding 60%.
To access information about bonuses, known as “rewards” here, click on the Rewards tab. We find one box stating Instant rakeback - Get money while playing in real-time, another that speaks of redeeming rewards and playing with no wagering requirements, and another with the title and info as follows: Personalized rewards -Redeem your points for instant rewards.
This is followed by a brief explanation of how rewards work and a link to the Gamdom FAQ which can answer more specific questions in detail. That’s a great place to start because there are sections such as “How do I get Free Money” that actually answer that question. You can also learn about the Rainbot - an event trigger that releases free money into the chat stream for all participants. The amount you would receive is based on how much the chat admin decides to put into the event and the number of people active in chat that might claim the free money.
Deposit bonuses are credited at 10% of your bets into your cash balance - profit bonuses are added to winning bets until the allotted amount is depleted, and cashback works like a profit bonus but in reverse - if you lose, you may be able to get part of your losses returned in the form of cashback.
Knowledgable players as well as qualified moderators are on chat to answer any questions you might have after perusing the documentation - of course, always go with what the moderator says because they know what they are talking about especially relating to your particular situation.
There are multiple tire levels. Look for rewards in your tier level such as:
- Instant Rakeback
- Daily Surprise
- Weekly Rakeback
- Monthly Rakeback
These rewards can combine with those earned by your “Royalty” level in the Royalty Club. The highest level is “Lord”. And finally, there is a loyalty level referred to by the first letter of the words Very Important Player.
“Custom rewards tailored specifically to each unique user encompassing deposits, wagers, and activity ranging from free spins and cash drops to customizable deposit bonuses.
“A VIP manager will reach out as soon as your account statistics qualify.”
Banking and Customer Service
While there are more than a dozen ways to make a deposit you will only be able to withdraw using cryptocurrency. Upon our last visit, BTC, ETH, and LTC were available for withdrawals.
Cashouts are instant. No maximum cashout level is mentioned but the site will automatically sequester your account for a payout if it reaches $120,000.00.
Deposit methods include Trustly, RuPay for India, UnionPay, PayPal, GPay, Visa/MC, etc.
The tipping feature allows players to fund each other’s accounts.
- No USA
- Welcome bonus (100% match) is rare
- Some vague T&C (max cashout etc.)
- Private live chat support is hard to find (lower left)
The Final Word
Gamdom is the kingdom of gambling and has grown by leaps and bounds since first launching in 2016. The site has maintained the community feeling and “time-one” crypto-gambling games while bringing modern slots and live casino gaming on board. It all works so well together that this reviewer wonders why it’s such a unique concept or so hard for others to pull off. Gamdom is a true gem.
There’s really no reason not to register here and play with a very small starting bankroll to get a sense of what you might be missing. Microwagers are accepted on some of the games and you can always check out other parts of the site that might interest you. Personally, I prefer rakeback and cashback to encumbering my funds with a deposit bonus for the most part but each player is different. If I get lucky, I just want my money, and the sooner the better.
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