Mainly oriented towards players located in Finland, Reload Casino is owned by White Hat Gaming Limited. The platform is launched in 2021 and is licensed and regulated by MGA and UKGC.

Offering 4,000+ game titles from more than 70 game studios, the players will certainly be entertained for a while. Furthermore, they are regularly adding new slots to their game collection.

When talking about the site’s appearance, we can say it is quite easy and smooth to use with slot games that are quickly accessible. The website is clean and uncomplicated, with a blue, white, and yellow color scheme and a pleasant browsing experience, so…

…there are no flashy gimmicks or advertising, just a plain, flawlessly functioning UI with super-fast load times, even on mobile. In addition, they provide a massive game portfolio that includes slots, table games, video poker, scratch cards, and a live casino.

The gaming lobby is user-friendly, allowing gamers to narrow their search options by filtering games by popular, new, slots, live dealer, megaways, sticky wilds, must-go jackpots, drops & wins, table games, and providers. You can also use a search bar on the top left side of the page.

The bottom of the website has all the key information regarding the casino – Terms and Conditions, Promotional Terms and Conditions, Privacy and Cookie Notice, Responsible Gambling, Complaints & Procedures, and Affiliates. We advise taking a further look into it. 

Now let’s take a closer look at this rather cool casino!

Software and Games

In this impressive game selection, you can find the most notable game developers in the industry, like Microgaming, 1x2 Gaming, Red Tiger, NetEnt, 2 by 2 Gaming, Pragmatic Play, 4 the Player, and many others. 

The slots section is quite tempting, so you can try:

• 5 Lions Megaways
• Santa Linking
• Moon Princess 100
• Big Bass Splash
• Wild Blood Slots
• The Dog House
• Eye of Horus Megaways
• Danger! High Voltage
• Twin Spin
• Wild Wild Riches

Table games available are:

• Roulette
• Baccarat
• Craps
• Blackjack
• Poker

More table games may be found in the live dealer segment of the gaming lobby but these are hosted by real-life croupiers. They are broadcast live from a studio and simulate the feel of a real land-based casino. There are Evolution Gaming, Ezugi, and Pragmatic Play Live providers, as well as games like Live Mega Sic Bo, Live Speed Baccarat 1, and Live Mega Roulette.

As for the game shows, the casino doesn’t offer a large selection, but the fact that they do have some game show options is already an advantage when compared to other online casinos. You can play popular game shows like Monopoly and Gonzo’s Treasure Hunt.

Mobile Casino

Mobile readiness isn’t a luxury anymore. It’s the industry’s crucial factor for top-performing online casino sites. Signing in to Reload Mobile on a tablet or other mobile device is simple and easy, with the site’s navigation buttons that have been thoughtfully integrated onto whatever screen kind or size your portable device may have.

Bonuses and Promotions

Now let’s see what Reload Casino has to offer under bonuses and promotions…

Well, things aren’t ideal here. The welcome package doesn’t exist. However, the casino offers weekly cashback for new and loyal customers and is available for slot games and some table titles. It is important to mention that weekly cashback is free from any wagering requirements.

There is also a Loyalty program as soon as you enter the casino, but it’s not very impressive as it has only two levels (Silver and Gold) and an average pool of benefits – you can expect faster and higher withdrawal amounts, birthday rewards, access to tournaments, and personal account manager.

Banking and Customer Support

This online gaming parlor accepts a wide range of payment methods, including bank transfers, e-wallets, and a great variety of instant online transactions. We can conclude that, when it comes to payment methods, Reload Casino has you covered, but…

…adding bitcoin payment alternatives to the already impressive payment methods available could be a significant improvement.

The maximum withdrawal time is around 3 hours for the fastest withdrawal options like crypto-wallets. In general, you can expect almost immediate withdrawals, simply because current online payment platforms can handle money transfers in fractions of a second. If you experience longer withdrawal time, it might be caused by the banking company or someone in between.

For the more traditional payment options like bank transfers, expect longer withdrawal time which can take up to 3 business days.

Anyone in need of assistance can call the casino’s customer service team. One of the simplest methods to receive help is to use their live chat service, which is available 24/7. You can find it in the left bottom part of the homepage as the chat box, or at the pop-up menu on the left side of the homepage, under the ‘Contact us’ button. It is currently available in English, Spanish, French, Norwegian, Portuguese, German, and Finnish language. 

Players can also email the casino at any time if they want more assistance, just make sure to include as much info as possible. In addition, you also have a convenient ‘Password reset’ feature, for those who lost or forgotten their password. Nice, isn’t it?

Pitfalls

• Lacks traditional welcome package
• No phone support
• Weekly withdrawals are very low
• No FAQs page
• Currently no extra spins promotions
• Big payouts are divided into installments

The Final Word

Reload casino has a nice selection of games from renowned software developers, a website that is easy to use, and proper licensing - these are all the positive sides of this casino. You can enjoy safe and responsible gambling with many useful features that include account limits, a time-out feature, closing the account, and activating the self-exclusion.

Still, there is room for improvement. Promotional and bonus programs might be more exciting, as a lack of challenge may turn down some punters. Resolving some of these difficulties might be rather valuable – we might be seeing them as leaders in the online casino industry. Try this casino, have fun playing, and don’t forget to leave a comment.