Casino Masters is an online gaming site operated by Genesis Global Limited. The site is licensed in Malta and other premier gambling jurisdictions specifically for players in countries such as the UK and Sweden.

Please keep in mind that general statements about the operation are intended mostly for players in other parts of Europe including those who reside in Finland, Norway, and Austria, as well as players in Canada, India, New Zealand, and South Africa.

Players in Great Britain and Sweden have special considerations in regard to advertising, bonus offers, and responsible gambling among other casino restrictions and player protections.

Players in all jurisdictions can rest assured that the operator is in full compliance with local gambling law in every jurisdiction they accept players from.

The company has a robust responsible gambling protocol that allows players to manage their own spending limits, cooling-off periods, etc., and provides all the tools needed for safe and sane gambling entertainment.

While the tools work in the background, that doesn't mean that personal assistance is ever far away.

As for the operator's overall reputation, the mention of some of their other online properties such as Casino Lab, Casino Planet, and Vegas Hero should give readers a good idea about their business integrity, sign-up offers, and ongoing promotions.

Widely known payment gateways are available as well as region-specific solutions such as Euteller for players in Europe and Interac for Canadians.

The bonus terms and conditions are transparent and fair (where offered) and adjusted for regulatory compliance in markets served that require different terms. When bonusing is not allowed by regulators, they aren't offered nor will they be granted.

Unfortunately, like many operators in the industry, this site does set rather low limits of $5 per hand/spin and $0.50 per line while playing with bonus money. There is also a max cap of $2,000 that can be cashed out from any bonus unless otherwise stated explicitly.

Progressive and other jackpot games, live dealer streams, and video poker are not available when using bonus funds. There's also a somewhat lengthy list of slot games that are listed in the T&C that can't be played with bonus funds. Some slots only contribute 20% or in one case, 50% to wagering requirements.

Look for a great selection of live games as well as top slots from the most popular providers.

Software and Games

The site is well laid out and easy to navigate with seamless transitions between mobile and desktop gaming.

While the user experience is generally very good across all of their brands, we did find some comingling of brands after using provider filters in the early days after the site launched. Specifically, when exploring the NetEnt catalog we found a few games that were obviously provided by Evolution Gaming such as Crazy Time, Svensk Roulette, and Lightning Roulette.

In fact, the same was true when we tried to filter by other providers such as Play'nGo, Pragmatic Play, Microgaming, Red Tiger, Yggdrasil, iSoftbet, Gamomat, and others.

All other sorting services worked as expected such as:

• Hot Games
• Slots and Jackpots
• Live Casino
• Casino Games

Each of those categories also offers more granular options if you want to drill down through the database to find certain types of games like Megaways or Feature Buy slots as well as...

• Roulette
• Blackjack
• Baccarat
• Other Games

...in the RNG series or with live-streaming dealer hosts and hostesses.

Live games

The Evolution Gaming catalog is broad and deep, and they do provide some native language tables on this site. And while the site itself is available in nine different languages, we were disappointed not to see certain regional favorites in the live library.

Teen Patti and Andar Bahar are not streamed by Evolution and the operator has yet to include a second operator with games specifically for players in India. However, we didn't explore each individual portal such as the Live Poker Lobby.

That said, the variety of games from game show fun to serious high-stakes tables is otherwise excellent for players everywhere.

Casino games

This category comprises all of the animated random number generator versions of standard gaming house floor games. The sorting or filtering facility is functional except in the case of "other games" which provide slots and a mishmash.

The features allow visitors to fill the page with different versions of specific games like roulette, blackjack, and baccarat by all providers.

Unfortunately, in order to populate the pages fully and to offer players who navigate differently more choices, this library also contains live dealer games.

Slots and Jackpots

There is a little bit of overlap here between Feature Buy and Megaways titles, but apparently only when both mechanics are used in the same game. Some of the games also feature another mechanic - Pragmatic Play's Drops & Wins promotional tool.

This means that you can be playing a slot with over 100,000 potential virtual win lines, pay for triggering the bonus feature, and be in the running for instant bonuses or cash to drop into your account when all the stars are aligned for you (where promotions are allowed).

Jackpot games are not available when playing with a bonus, but there's a good selection to keep in mind once you've cleared wagering or simply deposit and play with a 100% personal bankroll.

The local progressive, NetEnt's Divine Fortune, falls often, but some of the pooled and network-wide games are currently in the multimillion EUR range.

Other progressive jackpots from NetEnt are currently much more modest. If you like a progressive with a good theoretical return to player percentage (RTP), Grand Spinn Superpot offers RTP over 96% and two jackpots. The title comes off as a vintage slot with killer graphics and sounds and it offers plenty of playtime along with a chance to win a nice jackpot.

Games like Hall of Gods offer more entertainment for slot players than lottery draw games, and the current jackpot sits at over $8,772,353. Of course, nobody knows when that will fall, but it grows with every bet made on the game.

Please keep in mind the volatility is quite high on most progressive jackpot games and the RTP, when not counting the jackpot, can be much lower than some other popular slots. But you can't win if you don't play. It might be worth a flutter to you now then.

Bonuses and Promotions

The dynamic terms you read on this page might be easier to read than the tiny box of "one click away" bonus terms you find on the official site. However, terms can and do change from time to time. We suggest clicking the Bonus Terms link in the footer of the website after you visit the casino for timestamped up-to-the-minute T&C.

Welcome offer

As of the time of this review, the new player welcome offer was a 100% match up to 200.00 plus 30 spins. You will have the option to opt out if you prefer not to play with a bonus.

Wagering is 40x the bonus with separate counting on the spins which have a max cashout of 100.00 attached.

Neteller and Skrill deposits do not qualify for bonus play. The minimum deposit to receive the welcome offer is 10.00.

Weekly and Monthly offers

The weekly offer is available to a select group of players. However, it is easy to qualify if you have deposited at least twice and at least once recently.

A 25% boost is provided for those who opt into the Monday offer.

Once each month you can also pick up a 50% offer on a minimum 20.00 deposit.

Various other promotions are offered at the discretion of management. Personal, regional, and seasonal offers may appear for those who have opted in and are in a jurisdiction that allows deposit incentives.

Banking and Customer Service

Payment gateways for players all over the world are offered including those in Austria, Canada, Finland, India, New Zealand, Norway, and South Africa.

In addition to common payment methods such as Visa and Mastercard, region-specific options such as Sofort, giropay, Euteller, and Interac (online and eTransfer) are provided for player convenience.

Depending on your location, PayPal, Boku, and Trustly may be available. The best way to learn what is specifically available in your region is to simply log in without a VPN or any other location masking, open the cashier, and browse the selection of banking methods.

Some transactions may generate fees, but those fees will be stated prior to your account actions.

Customer care

Phone and email support are offered prior to login and live chat is available after.

Look for various support information under the three-line "hamburger" menu on desktop or mobile.

Responsible Gambling tools are available to registered players from the dashboard. On the bottom of the pages, you will also find links to regulatory jurisdictions, licensing certificates, the Responsible Gambling Foundation, and Genesis SafePlay - the operator's proprietary solution to safe and sane gambling.

From that link, players can take quizzes for self-assessment of any problems as well as learn about the tools available to keep gaming fun and entertaining.

Pitfalls

• Few daily promotions
• Some withdrawals may have a fee attached (2% at point of processing, minimum fee 3.00)
• Bonus terms may be hard to read (font size/color)

The Final Word

New players can expect to experience the overall integrity of the Genesis brand, along with the common game and bonus restrictions.

Even the simplest of their sites offer a unique experience beyond the basic framework.

Here, along with over 1,000 popular games and great live dealer streams, you may find the theme and even the artwork to your liking.

Your initial encounter may be with Dragan the Bonus Master. By Monday you could meet Avian and let the weekly bonus storm of 25% blow into your world. Once each month, Andromeda will invite you to partake in a 50% boost of gambling power.

While VIP play is earned and by invitation, Reno will be your host (Master of Perks) when you reach this level.

The site has a phenomenal assortment of games by all the top developers and providers.

Those who are thinking of trying live dealer games for the first time or who prefer to practice strategy first have a nice segue available in the Evolution First Person series. Quite simply, you can play an Evolution Gaming-quality random number generator version of a game and then click "Go Live" to be transported immediately to the same game with a live host.

The bonusing could be better for some players, but the offers are generous and come up enough to keep most customers happy.

Banking is intuitive with plenty of options. However, if you want to use cryptocurrencies you will have to convert to fiat first.

All in all, this is another great Genesis Gaming site with a solid theme and a decent user experience.