Vegas Hero Casino launched at the end of November 2017, bringing players another alternative from Genesis Global Limited, the trusted operator of Spinit and Casino Cruise. The gaming site is dual licensed by the Malta Gaming Authority and the UK Gambling Commission. Game providers include Microgaming, Quickspin, Play'n Go, Evolution and NYX Interactive, which are offered under license from the Government of Curacao in some other jurisdictions. Dispute resolution in the UK is arbitrated by the Independent Betting Adjudication Service (IBAS) a UKGC approved Alternative Dispute Resolution (ADR) service.

Service is not available to players in the US and some other unregulated and regulated jurisdictions such as Denmark, France and French territories, Portugal, Romania, and Spain. The site accepts various currencies including CAD, GBP, and EURO and offers a variety of deposit and withdrawal options.

The website uses a Las Vegas theme with a dashing protagonist sinking his hand into the melting pavement while the end of his tie is on fire against a backdrop of famous gaming properties and Nevada icons along with a fast red car, flying roulette wheels, and playing chips. Exciting? Very! All games are available for instant play on any device with a browser connected to the internet or with a broadband cellular connection. The property presents itself as an "online arena in which fear and self-doubt have no sanctuary," and encourages players to free their minds and take what’s theirs.

Available in several different languages, the software will read your IP address and deliver a version in the official language wherever you are located. Visitors in the UK and Canada will see English while visitors from Germany will see Deutsch, etc.

Software and Games

The portal delivers over 1,000 RNG table games, slots, and a live dealer solution using the EveryMatrix platform. The delivery system has proved reliable and robust for several years now. Their oldest sister-site launched in 2014 and players can expect the same basic experience as far as game delivery here as well.

With so many games it helps to use the drop-down filters under the Games tab. If you choose "All Games" a nice illustration of the Game of the Week will headline the page. "Hottest Games" will present offerings like Viking Runecraft from Play'n Go, Mega Moolah progressive slot from Microgaming, or Rich Wilde and the Book of Dead. The Live dealer section offers dozens of games from the studios and remote locales of Evolution Gaming, a trusted online provider who has been in the business for more than a decade. The roulette tables use Cammegh wheels, a premier UK manufacturer established in 1989. Card games include everything from blackjack to Caribbean Stud poker and several baccarat variants like Speed Baccarat and Controlled Squeeze.

Players in some locations will have access to live dealer streams from LuckyStreak. The company was launched in 2014 and has become many players' favorite live provider whether the games are streamed from their state-of-the-art studios or live in-house locations all over the world.

The Jackpots section is bursting with progressive games from stud poker to jackpot video poker and dozens of progressive video slots like Leprechaun Goes to Hell and three reel classics like Microgaming's Wow Pot.

Mixed throughout the site are nearly a hundred games from boutique studios and up and coming developers like ELK Studios and Quickspin. Scrolling down to the lower regions of the page you can click on the Quickspin logo to see all of their games like Big Bad Wolf, Sakura Fortune, Beowulf, and many others. If you aren't familiar with their games you are sure to find a new favorite among the more than 30 on offer.

Bonuses and Promotions

Whatever sort of device you are on you can access the promotions pages by clicking the mobile menu icon in the top left corner. There is not a lot of sense and telling you about specific promotions because Genesis Global properties run dynamic campaigns to remain competitive. You can count on great offers, depending on your taste in augmented bankroll play and your appetite for risk.

Be sure to read the terms and conditions, as anywhere, before accepting a bonus. They do provide a 2-stage complaint resolution service, but if you breach the terms there will be nothing to fight for.

In most instances, the wagering requirement on matching funds is 40x. This means that if you receive a bonus of $100.00 you will have to play through $4,000.00- win or lose before requesting a withdrawal. While these limits could change and you should check the terms, for an example we'll note that the max bet while playing under terms is $5 for slots and $30 for other games.

Video slots count 100% toward wagering and classic slots count 75%. Table games count 10% so the effective wagering requirement for blackjack is 400x. Video poker, with its ultra-low house edge, only counts 5% so expect to play through $80,000 to clear a $100 bonus.

Many slot games are not allowed at all and several Quickspin games only count 20%. If you get "caught" doing minimal risk betting (black and red, etc) they'll not only take your bonus and winnings but they may fine you up to 10% for good measure. So play to have fun or play to win without a bonus to avoid such crazy terms that the casino needs to protect itself from sharp players. If you do plan to practice any sort of strategy to clear the bonus, please be sure to read and understand the rules. They can be a bit restrictive. For instance, "Moving from a low weighted game (25% or less) to a high weighted game (100%) after the balance is 50% or higher compared to the balance when commencing playing with low weighted games," may cost you your bankroll.

Pitfalls

While the EveryMatrix platform is much more stable than it was when first launched, and Genesis Global Ltd usually follows through and resolves any complaint, there are still open complaints against at least one of the sister-sites on major advocate portals. One of the complaints relates to a Flash to HTML5 conversion error on two games. One of which was "reconstituted" but the other has been abandoned as "case closed" when all evidence would suggest the player was the victim of a technology glitch. While "malfunction voids all pays" that catch-all does not seem to cover this particular complaint.

Bonus rules are quite restrictive, but at least they are transparent. The 10% levy on top of a lost bankroll is punitive and not player-friendly. Some promotions are only available in certain regions and not all excluded countries are listed in the T&C.

The Final Word

With over 1,300 games available to most players you may feel like a kid in the candy store when you play here. If you play without a bonus or familiarize yourself with the terms before accepting one you can be paid to an eWallet almost instantly. The theme is kind of thrilling and can lend some excitement to the start of any gaming session, who doesn't want to awaken the Vegas Hero inside themselves! Unfortunately, EveryMatrix is still not an infallible platform and problems tend to arise now and then. Also please be aware that if you have used the self-exclusion facility at any EM online property and even hinted at having a gambling problem, you can kiss your winnings goodbye and not expect to recoup any losses. For the 99.999% of players who will never experience a platform glitch, and for those who have not proclaimed they are struggling with addiction, this gaming site should provide years of entertainment - in fact it would take over three years to play through all of their games, and with new games being added constantly, you may never get to the end of the list.