CasinoLuck was re-launched in late 2010 with a new management team, software and operational platform. The base of CasinoLuck is the powerful games engine from supplier Net Entertainment. At CasinoLuck, you can play well over 100 games including all the latest video slot releases from the successful Scandinavian software company. The casino is marketed by a media company based in Ireland.

The CasinoLuck website is easy to navigate and delivers a no-fuzz feeling. Since Net Entertainment is the base platform there are no files the player needs to download to enjoy the games. On top of that, any of the games can be enjoyed for free for an unlimited time via the website. Do you want to know which games are hot right now? Just select the popular games section and you will see what’s giving every other player a thrill right now. When selecting a game, your browser window will load the game instantly using the latest Java and Flash technology.

Bonus and Promotions

All new players registering for accounts are immediately eligible for a welcome treat that will double the first chips purchase. The 100% Welcome Bonus can get you up to 150 Euros free on your first deposit. This is quite a giveaway considering all the exciting games you can play towards this bonus. Monthly reload bonuses are also offered to loyal customers. Running on Net Entertainment means that there are new awesome additions released on a consistent basis to the gaming platform. Very often players will find free spins promotions to try out a new game on the house. Apart from the regular bonuses, the CasinoLuck Promotions team are always outworking themselves to bring their players exciting promotions and fun tournaments to choose from.

Customer Service

All players that need assistance can easily get in touch with a CasinoLuck representative by emailing support@casinoluck.com. Each query will be responded to promptly within a few hours and with follow up emails to make sure all needs have been met. CasinoLuck is a European brand and therefore understand the importance of multilingual assistance. The Customer Service team strive to provide all players with support in their native language. It is also advisable to check out the FAQ section as it contains quite a detailed report of standard answers regarding the casino.

Payment Options and Security

All payments that are processed at CasinoLuck use secure SSL industry standard encrypted data. Players can choose from a wide selection of leading online processors such as Visa/MasterCard, Neteller, PaySafeCard, Moneybookers, EcoCard, ClickandBuy and many more. There is also an array of local payment options for every particular region. Players can easily find their favorite method upon signup by filtering the cashier using their region and currency. The available and top methods will then be displayed and available to for selection.