We have high hopes for the success of Joker.io due to its exceptional quality and impressive track record in creating great games. However, we need to evaluate this online gaming parlor to find out if our expectations are realistic by conducting this review.

First things first – a few words about ownership and licensing… The platform started its operations in 2022. It’s owned and operated by Njord Ventures B.V., a company that holds a license from Curacao iGaming authorities. This fact establishes the casino as a dependable and safe setting for gambling. It is mainly focused on players coming from Germany, Estonia, Finland, Norway, and Poland.

When talking about the website design, we can say that the team behind the casino has effectively combined black and purple colors to create a contemporary and fashionable layout featuring prominent and vivid thumbnail images. The homepage is looking elegant and is neatly arranged, making it effortless to locate the desired information.

To find a particular title or provider, you can either click on the links or use the search box. Before playing games with real money, you can check them out for free. The website offers games to cater to every player’s preferences and budget. It is worth noting the efficiently designed mobile site, which is recommended for mobile users to experience this excellent success!

Stay with us, as we'll move on to the other sections of the review to find out more about this online gambling brand!

Software and Games

As usual, Njord’s team has created a fabulous assortment of the latest and most sought-after entertainment and gaming options that players crave to see on a platform. This game collection will impress even the most experienced players in terms of both quantity and quality!

The vast range of games guarantees that you will find something that piques your interest as the selection is so extensive. There is an abundance of traditional casino games to choose from, more than 3,000! Therefore, players will be pleased to hear that the game range on offer is top-notch.

Naturally, the assortment of games is maintained by the finest game developers and successful producers in the industry. The titles by Pragmatic Play, Spinomenal, Microgaming, BetSoft, Play N Go, and NetEnt, who are renowned for their excellence, are included in the mix. In addition to these leading names, there are also numerous smaller developers with intriguing game titles to select from.

The brand provides fantastic games, particularly in terms of slots. The line-up of the most popular games is noteworthy, showcasing how remarkable they are! You can expect:

• King Cobra
• Monkey Bonanza
• 1 Million Fortunes Megaways
• Lucky Shot
• Midas Fortune
• 1429 Uncharted Seas
• Moon Princess Trinity
• Wolf Blaze Megaways
• Book of Atem

Under the table games section, you can find various versions of usual games belonging to this genre. There are multiple options available for you to indulge in, such as numerous types of Roulette, Blackjack, Baccarat, and Poker. Some of the mentioned titles include OA Nexus Roulette, Baccarat Deluxe, and Classic Blackjack with Sweetheart.

We all know that the live casino experience effectively replicates the excitement of a physical establishment. Engaging and entertaining live dealers, hosts, and croupiers personally interact with you, heightening the overall experience and thrill.

Similar to the online casino in general, only the top industry experts are invited to participate in the live casino games, so these include notable game developers such as Evolution Gaming, OnAir Entertainment, and Pragmatic Play Live.

An abundance of Poker, Baccarat, Blackjack, and Roulette games are available for your enjoyment! Additionally, you can participate in live game shows such as Andar Bahar, Mega Wheel, and Sweet Bonanza.

Bonuses and Promotions

Unfortunately, this section is not so extensive. You have Daily Cashback promotion, where the casino awards you with a cash rebate by depositing funds daily and playing games on the site. The following day, you will receive a message in your inbox with all the details about the bonus. Nevertheless, keep in mind that there is a limit to the amount of money you can receive. The largest payout for cashback benefits is 20 times the bet amount, so even if the cashback percentage is higher than usual, you will not be able to accumulate limitless funds.

Spin and Win Cash is another promotion by Relax Gaming. Take a chance with a single spin and earn some money! On Tuesdays, Thursdays, and Fridays from 8:00 PM to 11:59 PM CET, the gamers will receive an extra spin on a highlighted game. The top ten individuals who achieve the highest win will split a cash prize of €1,100.

Also, you can participate in several Drops & Wins tournaments for really generous prize pools. The Tournament spans over a week, starting on Wednesday and ending on the following Wednesday. In order to win, you must meet the tournament criteria and rank high on the leaderboard. Additionally, participating in any cash spin can lead to a prize drop!

Sadly, at the time of writing this review, we couldn't find any info about the Loyalty program.

Banking and Customer Support

The payment process at Joker.io is compared to dancing – it’s so well-organized! The website utilizes modern payment options, ensuring a seamless and secure experience. This is facilitated by debit/credit cards, e-wallets, prepaid vouchers, bank wire transfers, and other trustworthy payment services. Additionally, customers can utilize cryptocurrencies to deposit and withdraw funds, emphasizing the website’s commitment to modern payments.

Nowadays, it’s expected that companies provide high levels of service in order to stay competitive in the market. The team behind Joker.io prioritizes customer support to meet these expectations. Their support team is easily accessible through email or live chat, with the latter being the recommended option for faster resolutions. The waiting time for the live chat option is relatively short, making it a quick and easy way to get help.

However, if the problem requires a lengthier resolution time, emailing the support team is an alternative option. Response times for email inquiries can take up to a day or two, while live chat provides a much faster turnaround time. The customers can be assured that their support needs will be promptly addressed.

Pitfalls

• The minimum withdrawal amount is higher than the industry's average
• The casino doesn’t offer phone customer support
• There is no Loyalty program

The Final Word

There are numerous advantageous aspects to mention and among the most significant are the great selection of online games, excellent interface with amazing speed of the website, and a wide variety of payment methods. With authentication and banking details, accessing games is effortless and payments are processed quickly. Additionally, including support for cryptocurrencies is also a positive feature.

Although we would like to see a Loyalty program and slightly lower minimum withdrawal amounts, this casino is performing remarkably well. Still, we recommend registering to see for yourself!