BitCasino.io is an online gambling venue launched in 2014 at the dawn of the crypto-casino revolution. The site is owned and operated by Moon Technologies B.V and operates under the license of Curaçao eGaming (No. 1668/JAZ).

The site has grown and evolved along with the world of online gambling from a rough start to one of the most sought-after millennial gambling hubs. Some of the operator’s most recent accolades and awards include the coveted EGR designations as best CRM Campaign (customer retention) Best Social Media Campaign of 2020 and Best Use of an Ambassador for 2021.

The company is the official partner of Evil Geniuses, a professional eSports team launched way back in 1999. The two concerns’ partnership entails the DOTA 2, CS:GO, and Fighting Games teams. eSports fans can take full advantage of the partnership through custom maps, exclusive VIP experiences, exclusive Evil Geniuses promotions, and fun activations all around the world.

According to the team at BitCasino, “...our partnership with Evil Geniuses celebrates a new frontier in sports and entertainment to dominate the world of esports.”

While many players may shy away from exploring crypto-casinos thanks to rigorous and even draconian document verification procedures and long-delayed first payouts, that’s not the case here. All withdrawals are processed almost immediately, with the first completed after a quick check of bona fides. 

“Immediately” is perhaps too objective of a term, that’s why we have qualified it with the term, “near”. Payouts are slowed down up to 15 minutes during working hours and can take up to 2 hours on weekends due to the fact they are all processed manually by a human being.

Look for an amazing selection of more than 3,000 slots for play on any device with a secure web browser as well as RNG table and card games and a full live dealer suite of classic floor games and game show-style interactive social games. Android users who prefer a dedicated app will find that too - but you won’t actually need it to play at this omnichannel hub. Over 2600 games are available in the Android app.

Most of the promotions here are part of the loyalty scheme and include cashback, tournaments, free spins, and prize drops among other incentives. Seasonal bonuses are also offered. Live gaming contests and other perks help spread promotional considerations around to all players.

Earlier we mentioned that the operators had a bit of a rough start. In fact, the brand was found on almost every credible blacklist, and for good reason. They have also been removed from every credible blacklist and all warnings have gone the way of the carpetbagger nearly 10 years ago.

So…

What happened?

We’ll cover that in detail in our Final Word section below. First, we’ll take a look at the software and games, any bonuses or promotions offered along with the terms and conditions, then we’ll look at payment methods and withdrawal speeds and conditions, and eventually we’ll extract a bulleted list of any pitfalls to look out for before rendering the final words.

For now, I’ll render the oh-so-rare conclusion that this site is “good to go” for certain players.

• Public access to a casino representative with decision-making powers
• A minimum deposit limit of 0.00025BTC (about $1 @$50k/p/BTC)
• A minimum withdrawal of 0.002BTC (about $10) 
• Maximum daily withdrawal of 50BTC (about $2.5m)
• Sporadic bonus offers
• No encumbrance of personal funds with clean deposits

If those “nuts and bolts” fit your gambling machine, put it together!

Software and Games

BitCasino.io is powered by the Hub88 platform. The aggregation platform is next-gen with a huge content library of 3000+ games provided by tier-one developers, studios, and labs. The platform meets the exacting standards to be certified and licensed by the Malta Gaming Authority.

Integrations include a seamless wallet with multiple currencies - crypto and fiat, including JPY, back-office support and customer service, RNG casino games like slots and blackjack, live dealer streams, a sportsbook, and API integration for Betsy Games eSports Betting.

On the front end, where you interface with the operation, the user experience is augmented with intuitive navigation, a second-nature menu, and well-defined pathways to any gambling destination including the high roller live dealer Bombay Club as well as a direct path to banking so mass gaming players can change their BTC into fractional units like uBTC for true penny slot bets and frugal roulette play.

Other software enhancements include multiple languages including French, Vietnamese, Spanish, Portuguese, Chinese, English, Japanese, Korean, Thai, and German as well as Live RTP reports for all popular games.

In order to use the Live ACTUAL Return to Player Percentage (RTP) reports, simply follow the highlighted RTP covering the preceding 24 hours and compare it to the theoretical RTP in grey that is derived from the provider’s information.

Granted, it is only an exercise in fun because, with truly random games of chance, previous results have no way to influence future results, but why not go have a spin on Play’n GO’s 3 Clown Monty when it’s sitting at 9.35% and should be 96.23%? Or go along for the ride with the winners with a few spins on Tales of Asgard since it’s paid out 356% over the last 24 hours rather than the 96.2% it was designed for?

Of course, the traffic (number of spins) and the game’s volatility (how long it takes to reach the mean within standard deviation) both affect the Live RTP, but there’s simply nothing that can hurt you playing along as long as you don’t go on tilt, chasing a win, believing it’s DUE to pop any time now. That’s a recipe for disaster and always has been.

Another great thing about the page is that there is a primer below all the games. Novice players or those who just want to brush up or learn more about RTP, Volatility, and House Edge have a well-stated resource here to dispel myths and add enjoyment to their gaming by being better informed.

Note: When you open a game page, many offer fairly in-depth information. For instance, the game I’m looking at now shows RTP for the past 24 hours, week, and month followed by the baked-in theoretical RTP. It tells me it is a high-volatility game and it has a hit ratio of 54.61%. That’s some pretty valuable information!

Another fun page to visit is the Provider page. Here you’ll see the studio’s logo, a few thumbnails of the game screens, and a count of how many of any particular provider’s games are available.

This is a good place to find fast and furious Spribe turbo-games with super high RTP. If you haven’t tried these, you can go to the homepage and activate “demo mode” and 

You can play them for free. Every demo mode iteration is exactly as it would have been for real money play so you can get a feel for why these games are taking off in popularity so fast. Hey, if I’m going to play at a place that will let me cash out up to two and a half million dollars in one day I’m going to go for some 50,000x stake games with 97% RTP. 

The provider page is also a good place to get reacquainted with old favorites you may not have thought about for a while. I rarely play where I have access to Skywind Games but they produce some of my favorite titles. I was amazed to see that Swintt had grown a library of over 100 games already. I found Evoplay Entertainment here and have been meaning to follow them lately - look for some big breakout news from this developer soon - it could change online gambling forever!

I also ran across a few providers I’m unfamiliar with such as Tangente and Yolted.

Jackpot slots

I love the helpful and tidy database powering this Hub88 site.  When I visited the jackpot page it informed me that I have viewed 30 of 87 games. That’s nice to know.

Oh, nice. Hovering over the circled “i” beneath a game brings up information such as the category/theme (food, whatever) the theoretical RTP, and the actual historical RTP for three time periods. Handy.

Providers of jackpot games here include the following:

• Wazdan
• Booongo
• Red  Tiger
• Play’n GO
• Pragmatic Play
• GameArt
• Yggdrasil
• Betsoft
• NetEnt
• Quickspin
• Relax
• OneTouch
• Swintt
• Neon Valley
• Pulse 8
• Triple Edge
• Microgaming
• Stormcraft
• 2by2
• All41

As far as I know, Microgaming is the only provider on that list that pays out progressives directly to the player - so again, if I’m going to play big money slots I’m going to do it where I don’t have to worry about the operator taking over a decade to mete out my win or risk playing it all back. But that’s just me.

Live games

The helpful database butler whispered in my ear that there are 174 live casino games here. Wow, I wasn’t aware that OneTouch had their own studios now too. The OneTouch founder was riding a bus and holding onto the pole, he wished he could work his mobile device with one hand and the concept for his new company came to life. 

Additional providers include inimitable Evolution, Asia Gaming, Ezugi, Pragmatic Play Live,  eBet, Super Spade, BetGamesTV, and Microgaming Live.

Look for tables in your native tongue no matter where you are located to play bitcoin live casino games. If you are looking for the Salon Prive', please try the Bombay Club. It also has several options for players in Japan.

From the main page, you can also filter the selection to see only live baccarat, or only live roulette, or only live blackjack tables.

Bonuses and Promotions

Players who only sign up at a new site to take advantage of the welcome bonus in hopes of making some quick cash might be disappointed here. You’ll find a solid loyalty program, a worthy VIP scheme, invitations to join raffles where your play is all that’s needed to enter, seasonal and sporadic offers, free spins, and weekly bonuses and rebates - but it’s simply not set up to be a hit and run, drive-by site. Loyalty is rewarded.

It’s not possible to simply state that if you play through x amount you will be eligible for a 100% deposit bonus with  5x or any other finite wagering requirement. Everything here is fine-tuned for the player.  Free spins packages are generated based on play, loyalty tier milestones are awarded more quickly with greater volume, etc. 

We can objectively state you will earn:

• Up to 10% cashback
• Instant rewards and point multipliers
• Real money rewards with no wagering requirements

There are no “gotcha” terms and conditions to worry about, no wagering requirements or max bets to trip you up, and no pragmatic limits on how much you can cash out. You play, win or lose you get rewarded.

The three types of rewards, generally, are:

• Free spins - free rounds on a game
• Free chips - given to players specifically for table games
• Cash rewards - cash that is added to a player’s balance automatically

None of that is to say definitively that there won’t be a big juicy match bonus waiting in your account when you sign up. I’d rather err on the side of caution and then have a reader pleasantly surprised than the other way around.

Banking and Customer Service

If you don’t already have a crypto wallet with funds in it, there is plenty of easy-to-follow information on the site about how to transact and gamble with Bitcoin. You can also buy BTC from the cashier using a variety of methods you are already familiar with.

“You can use your credit card, bank account or Apple Pay to deposit cryptocurrencies via Utorg”

Full instructions are found within the cashier.

“You can use your credit card, bank account or Apple Pay to deposit cryptocurrencies via Moonpay.”

Full instructions are found within the cashier.

Complete, step-by-step instructions are found within the cashier for depositing in BTC, ETH, LTC, TRX, USDT, ADA

Payouts are processed almost immediately.

Customer care

Check the blog for the latest updates. There’s a 24/7 live chat facility, reams of links to information at the bottom of the web page, and a Help Centre.

Pitfalls

• No standardized welcome package most of the time
• Cryptocoin only withdrawals

The Final Word

All it takes to enjoy cutting-edge online gambling with cryptocurrency is a visit to BitCasino.io. While you can buy BTC right on the site as part of the deposit process, you will have to have a way to convert your winnings into fiat currency when it comes time to spend them. This is not an instant proposition. It will take a little research and effort, but it is worth it in the long run. I put it off for about 6 months and was so glad I finally got that bit of housekeeping done. Now I can choose to play anywhere that will pay me instantly, so I do. It’s been truly liberating!

There are two main ways to convert bitcoin to cash and eventually put it in your bank account. I simply use Coinbase as a  third-party exchange broker.  In my country, I can exchange the funds on Coinbase for local fiat currency, and then cash out immediately to PayPal. Coinbase also provides me with a BTC debit card. I can spend with it or take it to an ATM to get cash out. Another option is a peer-to-peer network or a third-party trading platform. I prefer the comfort and security of Coinbase. 

My personal conclusion about BitCasino.io is that it’s for crypto-users or players who don’t mind using cryptocurrencies. Aside from free spins or loyalty rewards with no wagering requirements or max cashouts I prefer not to use bonuses so I can’t tell you much about them here. I would guess that 90% of operator/customer disputes are related to bonus terms and conditions.

I weaned myself from the encumbrance of wagering requirements and other terms in my own way - rather than deposit twice as often and accepting the yoke of a bonus, I deposited half as often but twice as much - in effect giving myself a 100% match bonus with no max cashout and no wagering requirements. I rarely look back at the dozens of large potential payouts “missed by that much”. But, that’s just me.

What I see here is a well-funded, well-managed site with a game selection as good as any other operator in the world. I like the transparency, accountability, and accessibility of representatives who make themselves available to solve problems.

It’s not likely that I’ll ever win 50 BTC at an online gambling site, so the cashout limits here, are to me, unlimited, and I simply won’t play any place that takes 24 hours or longer to pay me with one exception - when an operator I have had a long-standing relationship with opens a new storefront and offers unlimited wins on a super juicy bonus… I’ll wait up to 48 hours if I have to.

And now, as promised in the opening, a detailed rundown on how this operator struggled at first and eventually rose to accept 3 prestigious industry awards over the last two years.

The early days…

In the early days of game aggregation and API integrations - that’s when operators moved from a single software supplier like Playtech or Microgaming, etc. to multiple providers - not all aggregators were the most scrupulous business people. Among the game offering were pirated slots emulating NetEnt, Aristocrat, and other games. When this was found out by gamblers and player advocates, the site was immediately embargoed.

While the operator maintains they had no knowledge of the pirated games before these actions, they removed them all from the site in 2014. Warnings were issued and on their honor, the site was listed again along with information about what had happened.

Sites like LCB.org (then known as Latest Casino Bonuses) removed the warnings about 6 months later. A representative has been on the world’s largest online gambling forum every day since then and no similar complaints have emerged in all this time.

If affiliates and marketing partners, through the power of everyday gamblers, only use a stick and never a carrot, one mistake or error could send them to the brigand deck forever… and then what incentive would they have to correct course? There are plenty of examples of rogue operators out there that simply use rogue tactics as a business model and time has shown that community pressure alone is not enough to cut off their supply of new marks.

In this case, because a basic tenet of humanity is that everybody deserves a second chance, we see a site that has moved on and strung together nearly a decade of history showing fair and transparent operations. And that’s what it all comes down to. In recent news we see a UKGC-licensed lottery operator simply surrender their license to avoid penalties, Malta licensees get away with multiple offenses with no consequences, and it’s 100% a matter of trust between a player and an operator with a Curacao license because the regulators simply don’t get involved in player disputes.

I can count perhaps two dozen operations with Curacao licenses I would trust, and that have player-friendly terms and conditions. For the most part, these licenses only assure the player of a few things; the operator was financially liquid when they opened the virtual doors, no organized crime figures own or operate the site, AML and KYC procedures are followed to prevent good money from going bad places. That’s about it. Everything else is a matter of trust.

Trust works both ways. Imagine having to deal with the likes of this: “Around 100 accounts on Bitcasino have been opened by yourself since early 2019, depositing with ETH and then claiming Bitcasino's first and second deposit bonuses along with the then offered free spins.”

“Trust but verify” Any player at any time can make a public complaint at LCB where about 150,000 other online gamblers are members. It’s the world’s largest and most popular gambling forum. An operator representative is required to reply for the world to see the exchange - at the very least the reply will be posted publicly. Taking nearly a decade of fair commerce together with public accountability, I  personally consider the combination to be superior to holding a license in another jurisdiction. Your mileage may vary.