Galaksino is an online gambling site primarily focused on players in Finland. However, like nearly all of the ComeOn Casinos, players in many other Scandinavian countries are welcome as well.

The site is licensed by the Malta Gaming Authority and uses the legendary eCogra for escalated dispute resolution.

All of the game and software providers intrinsic to the operation are also licensed in Malta at a minimum with some holding licenses and certifications in multiple jurisdictions.

Sister sites using the same MGA license include the following as of the time of this review:

• folkeriket
• blitzino
• blitzino.de
• hajper
• nopeampi
• getlucky
• snabbare
• suomikasino
• kasyno.pl
• mobilautomaten
• mobileautomaten.de
• mobilebet
• casinostugan
• comeon

All of these operations boast excellent reputations and fiercely loyal player bases. This site launched in early 2019 and offers games from about 30 different developers and providers. Aside from the operator’s reputation, one of the biggest attractions here is the instant play feature with cashouts in about 15 minutes.

Simply visit the site, deposit, and play! In almost every case, the registration process takes place behind the scenes. Since you deposit using your bank via Trustly, your login credentials are the verification of your identity. After a lucky session, you can either leave all or part of your funds in your account or cash them out right away. By the time you get to the bank to withdraw your cash, it should already be there.

We were unable to find a version of the site in any language other than Suomi. So while we do our level best to interpret everything properly in context, please forgive if some translations may lack nuance. Customer support is available in Suomi and English.

Co-Gaming Limited (The ComeOn Group) has had a representative on board at LCB.org since 2012. In more than 10 years, only one or two complaints have bubbled to the surface for all of those storefronts. One was a $30 withdrawal for a player in Paraguay who needed to contact Skrill and the other was a player in eastern Europe that was not eligible for bonuses. That’s a stellar record.

While some complaints can be found at other player advocacy sites, including those that function as alternative dispute resolution services (ADR) for Malta, those sites should not be trying to handle complaints assigned to other ADRs such as eCogra. 

The singular complaint we find unresolved is posted all over the place and it’s not clear if the player ever got around to following the proper procedures listed on the website. In 2020 a player stated that they have self-excluded in 2015 but were allowed to play and lose money up until 2018. As troubling as that may be, the veracity of the complaint is not known, nor if they ever approached the proper ADR or the regulator itself.

With that said we simply don’t find complaints. In the early days, as responsible gambling policies were in their infancy the majority of player complaints were from players who would figure out a way to bypass controls, and then the operators would “patch the holes”. Perhaps they should have been more proactive back then like they are today.

Software and Games

The site is set up quite simply without a lot of clutter or meaningless features. You can either go to the casino or to the live casino. The other options are to deposit and play - or if you are returning and have already funded your account, simply play.

Separate sections do exist for the campaigns, the Space Station, and customer service.

The campaign section is where you’ll find the lineup for the week’s entertainment. When we visited, the Star Flight campaign offered gift cards and cash as “cosmic prizes” for playing the game of the week - a new release.

The exploding Supernova Jackpot campaign focused on Play’n GO games with special jackpot plugins.

This campaign is so easy to participate in and intuitive to understand. Only the games from Play’nGO have special jackpots, so simply play those games! The supernova is a random event that increases winnings and can explode with cash whenever you are playing a game at bets of €0.50 or above.

The last offer was an award of 5 EUR to play in the live games section. It came with 60 wager-free spins as well (in increments) with the value of the spins increasing for players making a second deposit.

Slots

The site is laser-focused on slot games with a section for live games too. What this means is you won’t find catalog after catalog of repetitive RNG table games - tables and cards are found only in the live section.

Categories to explore from the main casino lobby include:

• Check it out - an exploratory page with a little bit of everything
• All the games - a good mix including live games
• Jackpots - local connected jackpots and big network progressives
• Drops & Wins - Pragmatic Play slots with extra prizes
• What's new - frequent updates
• Your favorite - that’s all you
• Last played - you again!

Live games

Playtech and Evolution Gaming team up here to provide players with a great selection of live games including big-screen studio slots like Buffalo Blitz Live and Gonzo’s Treasure Hunt with augmented reality community slots play.

All of your favorite floor games are on tap with plenty of native language tables, dealers, croupiers, hosts, and hostesses.

If Ezugi is one of your favorite providers (yes, sometimes it’s the girls) you’ll find games from that provider too.

Some of the tables are heavily segmented by table limits while others allow low rollers to play with bets of €1 on the same spin as big spenders spinning or playing for €10 000 per game.

Bonuses and Promotions

Most incentives have time limits attached, but that’s okay! When one expires a new one usually pops up in its place.

Look for an Adventure of the Day. These offers are often simply free spins given when you deposit. The free spins always come with no rollover requirement or maximum cash out limit. If you get 60 spins after depositing € 60, whatever you win is yours to bet again until you win more or to cash out.

Jackpots

The site has its own jackpot system. Simply check the campaigns page for the current scheme. One day it might be one or two particular games to play and sometimes it can be any game from a particular studio or provider.

The great thing is that competitions such as “highest total winnings” use differentials to level the playing field. The highest winning is determined as a multiplier of bet size. This means that winning 100 euros while betting 0.4 euros will earn a higher position than winning 999 when betting 4 euros per spin. That’s fair, right?

If that seems hard to understand, no worries, simply check your position on the leaderboard and collect your prizes when you win!

The bonus terms and conditions here are nearly non-existent since free spins never have recycling requirements and offers aren’t commingled and complicated. “Free cash” such as a € 5 offer might have a 20x rollover and a 20x max profit cap - but those terms are always spelled out clearly and it’s hard if not impossible to do anything wrong.

Banking and Customer Service

It’s hard to imagine an easier banking system than the one found here. Simply click “Deposit and Play”, choose an amount, select your bank, sign in with your eID, and confirm the transaction and you will be playing in a matter of minutes from the time you visit the site.

Withdrawals are just as easy in most cases and the funds should appear in your FTN network account within a few minutes. Some transactions may take a little longer, but all the housekeeping has been done in the background so all you have to concern yourself with is entertainment and what to spend the winnings on when you get lucky.

Live chat may not be available around the clock but you can always drop a line through email if the bubble comes up empty. Simply click on Customer Service and follow the simple directions.

Pitfalls

• Limited language interface
• Limited banking options
• Limited market
• No percentage match bonuses

The Final Word

Galaksino is a space-themed gambling site focused on players from Finland. The site is in the Suomi language and uses eID for deposits and withdrawals (Trustly Pay’nPlay).

While the game selection is lacking a bit in terms of animated random number generator table games, that is most likely a market-driven decision by the operators - they know more than this reviewer about the most sought-after types of games in their own markets.

The slot selection covers most of the major providers with region-specific game choices for the most part. There is a sufficient inventory by the numbers and the game maths range from simple low volatility titles to progressive jackpot games to please any player.

The live dealer section currently features three providers with most of the competition existing between Playtech and Evolution. However, products and presenters are diverse enough that each player is likely to find favorites in both libraries, especially when it comes to game show titles and bonus side bet games with big jackpots.

The bonus scheme seems crafted to the audience and regulations and is a refreshing change from run-of-the-mill bonus schemes with so many rules that players can easily get caught up and experience disappointment rather than the joy of winning after a lucky run.

The friction-free deposit and withdrawal system is the envy of many players around the globe who sometimes have to wait up to 72 hours before a withdrawal is even processed, not to mention the length of time it might take to receive a bank wire.

The operators have an excellent track record of providing entertainment and a hassle-free gaming experience. The system is so lean and clean that there is hardly any room for misunderstandings or even mistakes on either end, but they do happen from time to time in the best-run businesses.

Players have a range of responsible gambling tools inside their accounts as well as access to customer service if they need help setting limits or with anything else.