BetAdonis is a full-service betting and gambling site focused on most of Europe and the Turkish market. The site launched in 2010 and is licensed in Curacao through Antillephone N.V. Their gaming license (#8048/JAZ2015-027) covers sports betting, poker, live dealers, online casino games and any other form of wagering they choose to offer.

The site is operated by Allcomponent N.V., registered in Willemstad and all payment processing is handled by a subsidiary registered in Malta. Some Allcomponent properties have seen various complaints over the years, as all sports betting operators do. In early 2016, the BetAdonis Group registered an agent with LCB to provide direct casino support to members. Now, in addition to the easy to find complaint form on the gaming site which guarantees a response within 24 hours, players who may experience an issue can click through directly to LCB to seek resolution in a public forum.

The site is available in several languages: English, Turkish, Russian, German, and Swedish and offers several different currencies. Gambling categories include sports betting, live betting, virtual sports, random number generator (RNG) animated casino, two live dealer suites, and Bet On Poker. The poker choice features a live dealer game based on Texas Hold'em.

Software and Games

The underlying platform may be EveryMatrix/OddsMatrix and some of the stability problems encountered would tend to confirm that. However, they don't appear in the searchable EM client database and the FAQ states that the sportsbook software is Allcomponent. It's unclear if they have left EM/OM and or have chosen the plug in the AC API module. The AC webpage had faulty/slow Javascript coding and we eventually gave up trying to find out.

All games and suites load directly into a browser on any device. Live content and some of the RNG casino games still require Flash to be activated as of mid-2018. This will, no doubt, change to HTML5 as Flash support is phased out.

Navigation while using the top directory structure can be confusing with a redundant category 3D games, which contains only Betsoft titles which are also found mixed among the others. The easiest way to find your favorite games by any provider is to choose the category on the left (slots, video poker, table games, etc.) and then deselect the providers you whose games you don't want to see. Still, the user experience is sometimes confusing as deselecting all will bring up the same results as selecting all.

The text search function works intermittently and doesn't seem to clear the query after a user changes parameters such as the game provider. Page refreshes, with occasional refresh from the server (Ctrl+F5), may be required.

One aspect of the search we did like is that instead of lumping all Quickfire partners into one category, i.e., Microgaming - they offer separate categories for MG, MG-Foxium, MG-JTFW, and MG-Rabcat. This is the first instance we have seen of a platform taking the time to improve the user experience in that regard.

After a few minutes getting accustomed to the platform, it's very easy to display favorite game sets. For instance, I want to play Endorphina and GameArt - easy. Or if you simply wish to try the small suite of Ganapati games with a true Japanese flavor and mix in some deep narrative Foxium games, you can create your own casino in a matter of seconds. Of course, you can make it all NetEnt, all Microgaming, or whatever you choose.

Live dealer streams other than the Bet On Poker games are provided by Evolution Gaming and Ezugi Gaming.

Bonuses and Promotions

Bonuses are not a huge element of this gaming site, and you won't find the top or middle of the page plastered with offers. However, if you scroll to the bottom and click the text link you will find the incentives. The match bonuses are small but wagering only pertains to the bonus so a max deposit may be the best way to go. Alternately, deposit without a bonus and cashback will be added to your account if you lose your deposit. There are no wagering requirements and it can be withdrawn at any time. Please check current offers. Although those mentioned have been available for a long time, incentives do change from time to time.

VIP casino members receive slightly higher bonuses and VIP Silver and Gold sports betting players receive special betting rates.

Banking and Customer Service

The site lists deposit methods such as credit and debit cards as well as bank transfers. Your location may open up more options so they encourage players with questions to contact live chat or email for specific information.

Players will find super low minimum deposit and withdrawal limits. No fees are charged for deposits or withdrawals. Sports bettors must turn over deposits one and a half times before requesting a withdrawal and other players have a 5x playthrough requirement without a bonus.

Customers can either send a message or open the FAQ from the Help & Support tab in the upper left part of the screen. Live chat, accessed from the bottom of the page is multilingual. Phone support is not apparently available. The FAQ is comprehensive and the English version is well written.

Pitfalls

5x wagering requirements on straight cash deposits. Uneven history. Self-exclusion problems for some players. As it's unclear for certain whether they have left the EveryMatrix platform we can't advise whether this has changed. If you have self-excluded anywhere, please get a pass in writing from any new casino you sign up with.

The Final Word

There is a wide range of betting options here from in-play sports betting to live dealer games, virtual sports, and well known animated games. Eastern European and Turkish players will find a welcome home. The Latest Casino Bonuses Direct Casino Support option, accessible right from the gaming site adds a level of confidence for players everywhere.

External Links
Official Facebook
Official Twitter
Allcomponent N.V.