WestCasino is an online casino launched in early 2018 on the EveryMatrix platform. The site is operated and managed by the solutions provider and holds licenses in Malta for players in the European Union and Curacao for players everywhere else.

Game providers include NetEnt, Play'n GO, NYX, and others with over 500 games on offer.

• The site is mobile-friendly and all games play right in your browser
• No apps to download
• No computer software
• Play on any device
• Same Day Withdrawals - (2 hours)

Your mascot or host when visiting the casino is Mr. West. He's glad to show you a good time and promises fairness and loyalty. He only demands good conduct in return. You're not likely to see your host around the hallowed halls without his trusted side-kick, Purrrfect.

You are, of course, always welcome to chat with any of the West Mansion team of professionals any time you might need help. If you prefer the term "promotional support", they'll be glad to accommodate.

Software and Games

The gaming site is fully optimized for play on any device. If you prefer a portrait view, mobile layout but you're playing on a desktop - just resize the window and use the "hamburger" menu (Three horizontal lines, upper left).

When using the full-screen display the menu will reside along the left side of your screen unless you hide the menu. If you do that, you will be able to navigate by clicking or tapping the smaller icons:

We'll go straight to games!

Activate the Games icon or click the word, "Games" to access filters. Now, on the top of the page, you can sort by:

• All Games
• New Games
• Video Slots
• Classic Slots
• Table Games

You can also use the text search facility to "Find your game".

"New Games" aren't always the newest games to market. Some can be newly added to the casino from the vast EveryMatrix CasinoEngine.

The EveryMatrix CasinoEngine offers over 5,000 games from over 120 content providers. It's integrated into the GamMatrix core gaming platform in this case. You won't find every single game here, or at any of the online casinos powered by the platform. You will find a great selection.

We currently count seven main providers, and one of them is NYX. NYX is ultimately owned by Scientific Games - but before that acquisition occurred, NYX gobbled up a lot of other companies including NextGen.

While all of that may be nice to know, and significantly expands 'providers', there is no way to select only games by a certain provider - let alone a specific development lab's creations here.

In order to play NextGen's Casinomeister slot (once licensed to Cryptologic and now owned by NYX/Sci-Games), you'll either have to see the game icon or search for it by name.

EveryMatrix Software/platform Issues
While the company provides every nut and bolt needed to run a smooth gaming experience - that's not always the case.

Heres why...
They have never fine tuned the platform for easy plug and play API game integration. Each new configuration can have issues with certain providers' content.

While longtime operators such as CasinoCruise have worked out the kinks, newer operations can still have teething pains. WestCasino players experienced this many months after launch with games hanging up and some results not displaying.

The word is...
They have it all straightened out now!

We're not so sure it will never happen at any other EM-powered property again until all games have been converted to HTML5 natively, *and* the platform providers can and do, Beta test every new configuration before allowing real money play... it's been a perennial problem with the platform.

Games & Providers

One nice thing about the NYX suite here is that it is full of surprises! NextGen previously licensed games to many single-software casinos. What were once thought by many to be Cryptologic or even OddsOn/VegasTech/WGS creations have really been NextGen titles all along.

Look for:
Cherry Blossoms, Cool Bananas, Butterflies, and Bangkok Nights for blasts from the past.

NextGen classics that were most likely always known by the proper creators include:
Medusa, 300 Shields, Merlin's Millions, and Oil Mania.

Even more surprises!
Electric Sam, Taco Brothers, Route 777, and Wild Toro from ELK Studios are likely to appear even though ELK is not a listed provider.

Cadillac Jack - Legend of the White Buffalo, Double the Devil, So Hot!

Thunderkick - The Rift, and more!

Lightning Box - Druidess Gold, Angel's Touch, etc.

Here's a bit of a bummer for some players...
There isn't a section for progressive jackpot slots

And for some others...
There's no live dealer offering

Here's the good news..!
With over 5,000 games to choose from you just never know which games they will add to the dynamic library next!

Bonuses and Promotions

Mr. West (remember our host?) wants you to enjoy your time in the mansion beginning with your first spin.

Look for:

• Generous Welcome Package and first deposit bonus
• Spirit-lifting reload
• Another chance

We won't go into details here but the welcome bonus info elsewhere on this page is up to date!

• New offers every day of the week
• Slot races
• Slot of the week, and other tasty promos

WestCasino VIP Club
Vip Perks
Your own VIP Manager to guide you on your journey through the West Mansion
UNIQUE Bonus Codes
Special Events

Same Day Withdrawals
Red carpet treatment
Custom deposit and withdrawal limits
Cashout follow-ups

Real Cash Vip Bonuses
Tailor-made promotions
Real cash bonuses & personalized cashback deals
No strings

Loyalty Rewards Program
Exclusive gifts
Personalized Invitations

Banking and Customer Service

There are several credit/debit card, eWallet, and other secure payment methods available. Prepaid cards and Bitcoin are also options.

You'll need to log in to see all deposit and withdrawal methods available to players where you live.

Any fees for deposits or withdrawals are stated on the banking pages.

Customer Service
Email, live chat, and telephone support available. Fairly decent FAQ.

Pitfalls

Wagering requirements are relatively high as they apply to bonus plus deposit. No playthrough meter - need to go on chat to check wagering requirement progress. Contradictory terms in re wagering requirements: "...turn over the qualifying deposit and the bonus amount x times..."
"Any Deposit Bonus needs to be wagered x times..."

• No Progressive Jackpot section
• No live dealer casino
• Platform stability

The Final Word

For many players, customer service is the top priority. Most feedback on WestCasino attentiveness and quality of response is high. When we look at advocate and player-fueled review boards we are impressed by the speed and quality of responses. It's always nice when the public face of an operation is in tune with how they treat individual customers.

We spend as much time as it takes to thoroughly research every available element of each online casino we review. Of course, sometimes we miss something. Please, always check bonus terms as presented when you are logged in, as specific offers, as well as deposit methods, can have different terms than stated on the static pages. They also can and do change over time.

While the EM platform and casino integration is still being fine-tuned to perfection, we don't find anything to complain about when it comes to the operation itself. This is a well presented online casino with great customer service, multiple banking options, decent bonuses, and active representatives on several forums, including LCB.