The website is operated by Galaxy Group Ltd which is licensed and regulated by the Government of Curacao. The site supports multiple languages like English, Chinese, German, Russian, Spanish, Japanese, Korean, Portuguese, and Turkish and players will be able to enjoy a broad range of software providers, a variety of games like video slots, live games and more traditional ones such as Blackjack and Roulette.

The platform offers a plethora of exciting features under both casino and e-sport recreation, but it seems like the operator puts a little bit more effort toward betting and e-sports. The site seems somewhat disorganized and not so self-intuitive, packed with games all over the platform. We’ll see if it hides anything interesting...

Software and Games

Even though the operator steams more towards e-sports and online betting, the platform is filled with some of the most popular software providers like Microgaming, Betsoft and Yggdrasil Gaming, Games Global, Habanero, iSoftBet, Booming Games, Mr. Slotty, Pragmatic Play, and others. There are some restrictions in terms of games and some countries which are provided under the website’s T&C in more detail.

Moreover, players will be able to open the game lobby and enjoy hundreds of games from some of the industry’s leading software developers. Games can also be searched by each provider to make it easier to browse, as well as by a search engine making it even easier for players to find their favorite games. Titles here are both extensive and interesting. For example, there is the Jurassic Park, Might of Zeus, Mega Moolah, Gem Rocks Slot, Dwarf Mine, Big Bass Bonanza, Gods of Asgard, Blood Suckers, and others.

However, the website lacks categories such as ‘top games’, ‘most played’, or ‘most popular’ which are usually available on similar platforms and can make players feel more comfortable when choosing. This is especially useful for newcomers who are not being properly introduced to the e-gaming world.

Also, not only are some software providers excluded from listed countries but there are also restrictions on some game titles, so you should check out the T&C.

When it comes to table games, players can enjoy a more traditional bet when they try games such as Blackjack and Roulette. There are themed games that players can choose from and for card games fans there are also some Poker games available. Moreover, the platform is also home to a selection of video poker games like Joker Poker and Deuces Wild.

Anyone who may be seeking additional thrills may want to look at the live games also available here. The games are available from providers like Evolution Gaming and are backed up by a real-life dealer. 

Overall, the platform provides good quality games with some of the best software providers, but it also sets a comprehensive list of games, features, and providers that are not available for some territories.

Bonuses and Promotions

There is a wide selection of marketed bonuses and promotions. For example, welcome bonuses, extra spins, weekly bonuses, cashback, and even ‘Crypto Bonuses’ with tailored offers for crypto users boosting digital currency enthusiasts. On the other hand, some bonuses and promotions are excluded from the listed countries and some games and titles aren’t contributing the same when it comes to wagering requirements. So, if you wish to squeeze as much as possible from the bonus funds and spins, you better check these conditions under T&Cs.

Additionally, welcome bonuses are valid during the shorter period than in comparison to other similar platforms.

The platform offers loyalty program engagement. Moreover, every loyalty user who deposited between some weekdays of the previous week received Cashback for their losses during this period. Of course, there are levels to this like ‘Newbie’, ‘Silver’, ‘Gold’, and ‘VIP’ loyalty level and some tailor-made offers and features that accommodate punters participating in the program.

Banking and Customer Support

GalaxyBet offers a nice spectrum of payment options like Skrill, Neteller, Paysafe Card, EcoPayz, Bitcoin, Litecoin, Ethereum, ecoVoucher, MuchBetter, Neosurf, Tether, Dogecoin, and TRON.

The wide range of payment options is also followed by different currencies which are all available on the platform. Most importantly, and as a good advantage to competitors, the platform offers cryptocurrency enabling punters to make instant deposits and faster withdrawals.

However, not all the mentioned payment methods are available in each country, and there is also a comprehensive list under the site’s T&C regarding territories that are excluded therefrom. Also, the platform will collect inactivity fees as a percentage of the account’s balance in case you don’t play for some time.

Customer support is also available and one of the quickest ways to get help is by using the live chat facility and speaking to a support agent. Anyone who requires further assistance can also email the casino if the issue is not urgent.

Pitfalls

• The casino places a cap on monthly wins
• Games and providers are restricted from some countries
• No phone support
• Casino games do not contribute to bonus wagering requirements

Final word

GalaxyBet looks like a promising gambling site with some fantastic features to offer and a wide range of games such as slots, table games, and live games. On the other hand, punters can look no further for other offers like sports betting as well. There are tons of great promotions with quite good conditions, a huge array of gaming activities, fair minimum transaction limits, cryptocurrencies available, and a quality customer support team.

However, the website may improve the interface and be better for players to navigate through since it can be hard to find the site’s most important parts. Also, some games and providers are not available in all counties as well as bonuses and promotions. Overall, the site is infused with quality games but newcomers should keep an eye on the website’s T&Cs. Especially in terms of restrictions and bonuses, if and should they decide to play on this platform.