Queen Casino opened in 2015 with a mostly Asian clientele but the PAGCOR-labeled site is available to players in many different regions. Players in the Philippines, USA, Hong Kong, and Taiwan are not allowed to register accounts.

Although we don't find owner or operator information listed on the web page and the Pagcor emblem cannot be clicked to check the license, we don't find any complaints about the operation at any player advocate or complaint sites. There are also not many reviews of the property out there with customer feedback, making it difficult to gauge overall player satisfaction.

Within those parameters, we will simply review the nuts and bolts, mechanics of playing, game selection, bonuses, banking, and any potential pitfalls - no single gaming site will offer everything for everybody, but we'll sum up what we can here and come to a conclusion.

Based on our preliminary investigation we don't see any reason that players would not find a viable, reputable, and responsible gaming operation here.

Software and Games

The site is colorful and inviting, giving off a vibe of a fun loving atmosphere. When we viewed the site they had just introduced two "new Ambassador Girls" - Nanami Kawakami and Maria Ozawa. We also see Ai Uehara on the main screen greeting visitors. All three are alternative film actresses with large followings.

We wouldn't want to seem obtuse or too obvious, but the selection of ambassadors tells us instantly that the venue is popular in Japan.

With that said, we'll also mention that the casino is available in Japanese, Chinese, Thai, Vietnamese, and English. This should give players in many countries, speaking many different languages, access to a wide variety of games by top developers and suppliers.

Navigation

The site has an easy to follow path leading players wherever they want to go. It's easy to move around on a desktop system or on any mobile device. The games are also device agnostic, meaning they can be played in any web browser without downloading an app or any software.

The gaming categories presented include:

• Live casino
• Slots
• Table games

Players will also find a comprehensive "Beginner's Guide" as well as a FAQ where frequently asked questions will be answered.

While it's not possible to sort games according to which labs developed them or who provides them, players can search out game titles by entering text in a search box; choose to see the most popular games first, or to sort them alphabetically by game title.

There is also an option in the lobby to see the most recent and the "hottest" games.

Every step of the way, your beautiful Ambassador Girls will lead you in to enjoy your gaming experience. The Beginners Guide offers details on what is accessible prior to signing up or logging in. A step by step guide to joining is provided. We can make that even easier!

Enter your email, choose a password, and provide some personal information over the site's secure connection!

This is followed by easy to follow directions for what you will find and what to do after signing up or logging in. If you are new to internet gambling, simply click along the path from registration to deposit methods and you will be ready to play in no time.

Separate instructions are provided for mobile and desktop users. If you have any issues or questions, simply click on the lovely face of one of the ambassadors or the live help button just below her icon.

The Games

Players will find hundreds of games to choose from throughout the different sections. The random number generator animated action includes:

• Slots
• Roulette
• Video Poker
• Blackjack
• Baccarat
• Keno

Amazing Slots [some] Never Seen Before

New, novice and seasoned players are going to find a mix of games here that will simply boggle the mind for choices.

Look for well known and oft-played Western favorites from providers such as Play'N GO, NYX, Yggdrasil, Quickspin, and other premiere developers. However, those games can be found at hundreds or thousands of non-Asian-facing gaming sites. A big part of the thrill here is the outstanding assortment of games developed specifically for their Eastern player base!

One of the standouts is Ganapati, a Maltese licensed developer of HTML5 real money games - by Asian hearts and minds for the Eastern markets.

Another is Bunfox, a subsidiary of the Las Vegas-based Genesis which in the past had often developed for or licensed their creations to other providers.

Bunfox has a burgeoning catalog of multi-market games. The mix is not only east-meets-west in feature mechanics and themes, but it incorporates a host of mostly unique elements meant to appeal to and attract the new players.

Adding to a very interesting mix of providers is the RTG Asia suite of games. Look for stunning feature mechanics with multi-level triggered spin bonus rounds on games like Shanghai Lights and Three Kingdom's War.

RNG Tables and Screens

How many different ways are there to play baccarat against the odds?

Exactly!

If anyone knew the answer to that question we wouldn't need roads and chicken scratch sheets at the terrestrial tables. Queen and her girls offer 8 ways to play punto banco against the edge. [also please see live games below].

Most of the RNG table offering can be found at many other sites, but the real stars shine here!

• Sic Bo 888
• Lucky Cat Blackjack
• One Touch card games
• Zombie BJ

Live Casino Games

The girls are ready to entertain you!

• Casino Macau
• Casino Tokyo - DeLuxe Gold
• Casino Manila - Top Trend
• Casino Shanghai

Each studio floor offers themes and games suited to the locale it emulates. You will find some of the most attractive professional dealers in the world here. When you jump from one VIP room to the next suite of live dealer games - your Ambassador Girl should always be at your service should you need any assistance.

Banking and Customer Service

Common banking options include Visa, Bitcoin, ecoPayz, Bank Wire Transfer, and MasterCard. Cashout times are not illustrated on the website.

VIP banking is handled on an individual basis. Your personal limits may depend on your history. 

Bonuses and Promotions

Down on your luck before you get started or don't want to try the games with all of your own money?

The Queen offers bonuses and incentives, of course. She'd like to entertain you even when you aren't winning.

Please see the generous welcome offer above or visit the casino to find more incentives.

Here's the Hard Part [Pitfalls]

PAGCOR is not a fully developed regulator or player protector for people outside of the Philippines. Small coin fortune seekers may find themselves at the mercy of a queue should they have a dispute. Rated players should practice the same cautions they always exercise.

The Final Word

Playing at this site is outside of my personal experience. In my day to day work and two decades of playing online, I've seen many casinos come and go. The lack of transparency in ownership and management here might bother me if it were a brand new operation and had no sister-sites with historic reputations. However, the operator's track record of never generating a single known complaint in public is a comforting sign.

We do see that as of review time they have recently moved their servers to Malta which is actually a very good thing.

The website content didn't change with the move and it's most likely an administrative decision to operate from a jurisdiction with more transparent and robust regulations.

However, it's remotely possible the site has been sold by Aggregated Fun, Inc. That CEZA listed company launched Queen Casino and operates Happy Luke as well as Live Dealer House, both of which have the same history of not generating any public player complaints.