Koi Casino is a brand-new website from the company Njord Ventures BV. Licensed by Curacao, this online platform offers a decent range of both virtual and live games backed up by cryptocurrency payments. With a slick orange and white design, the website clearly goes the extra mile as to the aesthetic.

This online platform is available in several languages. The default settings are in English (for Canada, New Zealand, and India as well), but you can choose from several other alternatives like Deutsch, Norsk, Polski, Suomi, and Estonian.

As one would expect from an online platform of this scale and quality, their focus is online slots, and they certainly have a lot to offer in that area. Other than the slots, there are also some great live games. So, let’s see if there is anything other than the great design and functionality.

Software and Games

Koi Casino’s extensive game library is powered by a long list of production studios and publishers. These include some popular names in the industry like Big Time Gaming, iSoftBet, Pragmatic Play, Microgaming, Wazdan, Red Tiger, NetEnt, Booming Games, Evolution Gaming, 1×2, Thunderkick, ReelPlay, Relax, Old Skool, and more.

You can play many of the most popular video slots on the website, as well as blackjack and video poker. The slots library is also easy to navigate as there are a lot of search and filter options, which is great for beginners but also for hardened ones when not sure what to play.

There is a variety of video slots, and the titles include Wild Coaster, PG Soft, Dead Riders Trail, Hand of Anubis, Sticky Bombs, Medallion Megaways, Power of Gods: Medusa, Temple Tumble, Dead Man's Trail, Book of Horror Friday the 13^th, Razor Shark, Bonanza, Gonzos Quest MegaWays, Book Of Clovers, and many other.

Free-to-play demo versions are also available for virtual games, so you can try the games before committing to real money.

There is also a dedicated live casino section. Moreover, the live section is thriving, packed with all the most popular live dealer games, such as Evolution Gaming and Pragmatic PlayLive. These games are hosted by real-life dealers, and the live setting is a similar experience as one would get in a real-life casino. Most of the games are also open for players in different time zones.

Bonuses and Promotions

Koi has a welcome bonus with a decent offer. This can double up any amount. To qualify for the bonus, players will need to deposit a minimum amount as set under T&Cs. Additionally, before the players can withdraw any funds, players will need to clear the wagering requirement on both the deposited funds and the bonus funds. However, this will need to be done within a somewhat short timeframe in comparison to another similar platform. Although the wagering is set to a very short time frame, the process is made easier by the relatively lower turnover requirement.

Meanwhile, those who have been playing on the website for a while can take advantage of regular events that offer drops and a daily cashback offer. This, however, comes with a wagering requirement that must be cleared within a day. Furthermore, winnings accrued from the bonus funds are limited under the platform’s Bonus Policy.

Some games are excluded from any bonuses, so you better check out the Bonus policy prior to committing. Also, there is no loyalty program on the platform.

Banking and Customer Support

Several different payment methods are available at Koi Casino. For deposits, these include Visa, Mastercard, Klarna, Interac, and Instant Bank Transfer. Additionally, the website accepts cryptocurrencies in the form of Bitcoin, Litecoin, Ethereum, and Bitcoin Cash. The supported currencies for an account other than crypto are EUR, CAD, INR, NZD, NOK, YEN, USD, and KR.

There are minimum and maximum deposit amounts. All transactions are instant, and most methods are free of charge, except for card payments which can be burdened with a processing fee.

As for withdrawals, you can use Visa, Mastercard, Interac, Klarna, Bank Transfer, Bitcoin, Bitcoin Cash, Litecoin, and Ethereum. The minimum amount set for withdrawals is rather high, and transactions can take up to several business days to process.

Again, a processing fee may be applied with some payment methods. The platform sets also a maximum daily and monthly limitation for withdrawal. These are quite generous, especially the latter. Overall, the wagering requirement on all deposited funds is normal, and if not met prior to withdrawal, the platform will charge you an extra amount.

Customers who need assistance will be able to contact the platform’s customer service team by using their live chat facility, which is open 24 hours a day, 7 days a week. However, players are also free to email customer support, or they can use the online contact form if the matter at hand is not urgent.

Pitfalls

• Live chat support is not available 24/7
• Untranslated content for some languages
• The platform can charge you the costs of transaction processing for deposits and withdrawals at the sole discretion if requirements are not met.

Final word

At first glance, Koi Casino looks like a promising gambling site with a nice design dedicated to its players. There is a large library stocked with lots of big brand names, but the variety is somewhat lacking. The majority of titles are video slots, with only a handful of table games and live dealers being available. As for payments, your options here are also limited, but on the upside, cryptocurrency is supported. Lastly, there are only two bonuses available, the welcome offer and the cashback. The operator should make some upgrades regarding transaction fees.

Nevertheless, there are some pros that should be indulged. The slot selection is great, with high-quality games and software providers. There are secure payment options and decent customer support. So, players can always try their luck with the basics.