32Red Casino
Players from OHIO are NOT accepted at the casino.
- 24/7 Customer Support
- 3D Secure scheme for VISA/MasterCard payments
- Unrivaled perks for members of exclusive Club Rouge
32Red Casino
- 24/7 Customer Support
- 3D Secure scheme for VISA/MasterCard payments
- Unrivaled perks for members of exclusive Club Rouge
Casino Rating: 3.1 / 5
Casino Rating: 3.1 / 5
Casino Bonuses
Casino Detalis
Casino opened: | April 2002 |
Jurisdictions: | Malta , Gibraltar , United Kingdom |
Certifications: | eCOGRA |
Telephone: |
Live Chat: No |
Email: supportint@32red.com |
Email: complaints@32red.com |
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32Red Casino Review Jump to comments
Microgaming powers over 120 casinos and 40 poker rooms on the internet today. Industry insiders confidently assert that the games are exactly the same at any Microgaming casino – the return to player percentages (RTP) are consistent among the properties for each and every slots or table game. So, unlike some software that allows a casino to set their own RTP, players will have precisely the same odds at any given Microgaming property. This makes choosing a Microgaming casino much easier for players.
So what sets a casino like 32Red apart? One doesn't have to look far to find out. A quick look in the search engines will show that they have never had an unsettled dispute, and have actually been awarded the coveted CasinoMeister.com 'Casino of the Decade' award and consistently take the Casino of the Year award there too. 32Red has had a steady influx of new players since they began offering their services in 2002 under the auspices of Ed Ware - who left his position as Managing Director of Ladbrokes International in 2000 to lay the groundwork in preparation of opening the doors at 32Red Casino.
Players of all levels report that 32Red treats them as individuals. Aside from the fast payout times (next day at latest) this seems to be the defining difference and what sets them above other casinos that offer the same games. Their loyalty bonus system is structured around each player's style so obviously the more steady depositors receive the better offers. But all players are treated as VIPs by customer service. Replies are always prompt, courteous, and professional and occur withing 15 minutes of an inquiry.
Since the opening day, all services rendered including marketing, customer support, IT, maintenance of customer accounts and payment processing have been handled by the home office in Gibraltar. 32Red is owned by 32Red PLC and licensed under the name Trafalgar Betting & Gaming Limited by the government of Gibraltar as well as the UK Gambling Commission. 32Red PLC is listed and publicly traded on the London Stock Exchange.
Games on offer include the entire suite of Microgaming casinos games available in a download or flash – no download version for use on any computer operating system. Among the over 500 games on offer are several blackjack variants including the Gold Series games with enhanced graphics, sounds and table point of view. Of course players will also find video poker in single and multi-hand formats up to 100 hands per game. Keno, craps, roulette, and an amazing number of slots games from UK pub fruities, reel slots, video bonus slots to network progressives round out the offering.
Some of the most popular games are the Tomb Raider and Hitman Slots as well as the progressives, of which many are ready to be won with jackpots well over £1,000,000. The portfolio of slot games runs deep with a great variety from single payline games like Cash Clams to 100 payline slots such as Cashapillar to multi-way slots offering anywhere from 243 to over 1,000 'paylines' in games like Alaskan Fishing and Immortal Romance.
Customer service is, as mentioned earlier, exemplary at 32Red. Live chat responds within seconds and email is fast and efficient. Each player is catered to individually and modifications are simple to request for the 'little' things such as flushing withdrawals and shortening the default reverse withdrawal period. Payouts are fast, usually same-day, but can take 2-3 business days if withdrawing back to a credit card used to deposit.
The VIP loyalty program, Club Rouge, is by invitation only but players may request a review of their status as often as they like – or simply wait a week for the invitation and upgrade. Unlike many casinos that begin restricting the bonus offers of winners, 32Red actually understands the business aspect of casino gambling and increases opportunities for the more well-heeled players to deposit with bonuses.
Review 32Red Casino
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WCD User
Hello!
32red casino is one of the best online casinos i ever played, my experience is really joyful, and i had a lot of fun with this place.
First of all i am very happy with software at 32red. Casino offer microgaming/quickfire games, this is awesome selection of games, i love to spin 'thunderstruck II', 'Immortal romance', 'playboy' and many other slots , mostly with 243 lines, or more(yes, more lines is better for me, never enough, and i do love stacked wilds).
Bonuses are daily, and presented at dish of the day offer page(just when you login). No problems with bonuses at this casino, daily bonuses start from very low amounts of 10%, but sometimes it can be as good as 100%. Plus i do love their daily 250$ freeroll on avalon slot machine, many times i was able to finish on paid place, and have some free money to place with without making any deposits. Regarding promotions i can't say anything good or bad, because usually there is not so many promotions, just at big celebrations like halloween or happy christmas casino just adding some freeroll tournaments, but it is hard to finish good there, because looks like everyone makes add-on's there.
Customer support is great! I always use live chat option, agents work 24/7, and live agents is awesome! Couple of times i had no enough loyalty points to get 10$ credit, and i just open live chat and ask if they could add me some more points for free, so i can redeem my points and play a bit. They always help with it, absolutely no problems. Very nice and loyal, one of the best customer support i ever see.
Withdrawals in past was processing very fast, within hour or so. Recently casino changed withdrawals policy. Now it is not possibe to get paid on weekend days, and also withdrawals now take 4-5 hours to get paid on my skrill account, but hey! It is still very fast, most likely you will not find many casinos with faster withdrawals. I had couple of withdrawals on my visa card, and it tooks not so long too, just about 2 days, and i get SMS notification that money appear on my card, most other casinos do this within 3-4 days, so another good point for 32 red casino.
Based on all this i really can say that it is one of the best online casino, everything is awesome here. Fast withdrawals, if it is not weekend. Daily bonuses, so everyday you can visit casino, make deposit, and get some bonus chips from casino. Customer support working 24/7, and it is always possible just open live chat and get quick and professional reply to all questions you have. Casino games is great, and made by microgaming, and of course with this software you will have a lot of great games to play.
I highly recommend this casino to anyone who like good experience with online casinos, if you looking for very fair online casino with good support and fast withdrawals - 32red is one of the best such places.
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Related News
Casino opened: | April 2002 |
Jurisdictions: | Malta, Gibraltar, United Kingdom |
Certifications: | eCOGRA |
Telephone: |
Live Chat: No |
Email: supportint@32red.com |
Email: complaints@32red.com |