Casino Universe is a multi-platform online gaming site that debuted during the summer of 2020. Licensed in Malta, the site runs on the SoftSwiss platform to offer more than 3,000 titles from over 40 different game developers.

Players everywhere from Canada to Australia and beyond will find local payment methods so banking is easy. Language support includes English, Finnish, Norwegian, and German, and multiple currencies are supported as well.

The site is operated by N1 Interactive, LTD, and joins several sister sites on the company's Malta Gaming Authority license. King Billy, DasistCasino, Maneki, and Spinia are just a few of the premier brands that are run by N1.

The group has grown phenomenally in a short period of time thanks to a great selection of games, easy payment methods, top-shelf 24/7 customer support, and fast withdrawals.

Over the course of a few years, complaints against any of the company's gaming sites include non-payment of a few hundred dollars for unconfirmed documents on at least two occasions, one accusation of card counting in contravention of the rules, and several from players who thought it must be 'their turn' to win but didn't.

The players themselves didn't follow up on any of the above complaints. We do not know the result of the card-counting accusation. If the player was not paid simply for counting cards, that would be an egregious violation of fair play - if they used a computer or any sort of bot, their winnings would be forfeit under common terms forbidding their use.

To be sure, with nearly 30 brands under the N1 Interactive banner, the type and the low number of complaints is minuscule counting back to the first instance of licensing in 2017 (MGA/B2C/394/2017).

Representatives have historically been pro-active in settling the inevitable occasional dispute quickly and amicably with a decided level of fairness. MGA's ADR resolution information is available on the firm's license. We consider this a safe bet for any honest players.

Software and Games

The site uses geolocation technology in order to deliver relevant content to players in specific regions as well as to block players in some unregulated countries like the United States.

While the tech they use is easily defeated with masking software like a VPN, if you are in a restricted jurisdiction you don't stand much chance of getting help if a dispute ever arises - such as playing from an uninvited country.

That said if you can access the site directly from this page by clicking through and create an account you should find your country among the options when you sign up.

Navigation is second nature if you've ever played at a SoftSwiss site before and no less than intuitive if this is your first experience with the platform.

The menus are clear and concise and there are no rabbit holes to fall down and be lost in.

Bonuses can be claimed right inside the cashier so you'll never skip that step unless you want to.

Look for distinct categories of games ranging from lotteries to jackpot slots with everything in between including live dealer tables.

There are several categories to choose from as well as a text search box and the ability to sort games by the provider.

Special promotions and tournaments have their own pages and there's a direct path to your recently played games.

Providers and slots

The site's theme is astral, to be sure, but the reference to the "universe" is also apropos to the plethora of gaming choices here - a virtual Universe of them.

None of us would ever be likely to try every single game, or at least I wouldn't but the fact that there are over 2,500 titles to choose from means you will never want for variety.

Some of the providers only offer a few games, but the slots coming out of boutique studios that simply have to try harder can be some of the very best games to play.

Lotto-type games and scratchcards from Hacksaw are found alongside Rarestone and Max Win Gaming titles.

Popular games can be found simply by choosing a category or going into a library that filters only Microgaming, NetEnt, NextGen, or SG Interactive.

Look for titles like Cosmic Crystals, Siren's Kingdom, Si Xiang, Cygnus, Vampire Senpai, and 9 Lions, or stick with what you might be familiar with such as 1429 Uncharted Seas, Divine Fortune, Hotline, Reactoonz, and Gonzo's Quest.

Make the best of both worlds by playing favorite themes and games with state-of-the-art Megaways mechanics built-in by Big Time Gaming for up to 117,649 ways to win up to 10,000x!

When BTG unleashed their revolutionary Megaways dynamic players all over the world clamored to play the games. Other developers saw the potential and soon legacy companies like Blueprint, NetEnt, Barcrest, SciGames (SG Digital), iSoftBet, and others signed licensing deals to include the revolutionary bonus feature in their own games.

The premier list of Megaways slots goes on and on with ReelPlay's Odin Infinity Reels, Iron Dog's 1 Million Megaways BC, Pragamatic's Curse of the Werewolf, and Inspired Gaming's Reel King with entries from Red Tiger, Stakelogic, Fantasma, WMS, NextGen, Relax, Kalamba, and of course, Big Time Gaming themselves.

As of late 2020, there are now over 100 Megaways titles on the online market and more are showing up all the time. This has been one of the few true revolutions in online gaming mechanics in years!

The industry went so crazy with the games that Red Tiger ended up licensing both Gonzo's Quest from NetEnt and the bonus engine from BTG to release Gonzo's Quest Megaways in the summer of 2020.

Game fairness

Starting from the top, we see that the site is licensed by the Malta Gaming Authority, so even if they could manipulate the games in any way, they wouldn't.

All of the game results are created by certified random number generators (RNGs) that have been audited and certified by accredited labs. This is one of the prerequisites to the game providers themselves being listed on the operator's license.

Some of the game providers go the extra mile and allow players to check the RNG themselves. Look for the “provably fair" ribbon to check the algorithm yourself after any given game round on slots, tables, or any other game that is labeled as "provably fair".

The same RNGs and game maths are used for practice play and real money gambling, so testing a game in demo mode will give you the same results as if you were betting with your own funds. The program simply doesn't know the difference at that level.

The site uses 128-bit Secure Socket Layer encryption (SSL-128) for financial and other transactions as well as PGP protocol for chats and other messages to ensure safe and secure information transfer.

Table games

For those who prefer the animated action of RNG table and card games, there are over two dozen felts and wheels with animated games.

There is a good mix of pure luck and 'strategy required' games on tap with easy to read rules and pay tables.

We suggest you play familiar video poker games or check the paytables before betting to be sure the strategy you choose is best suited to the particular payout odds for any given hand.

Blackjack and table poker games played against the dealer are popular choices with a good variety of options - side bets or straight games.

Check often to see if they are offering PG Soft games in this suite - you may be in for a pleasant surprise if you've never played one of their titles.

Live dealers

If you've ever played live games at Paf or LeoVegas, you might be familiar with their streaming games partner, Authentic Gaming. Rather than being an "all-studio" suite, the games can come from Foxwoods in the USA, or various terrestrial gaming floors in Italy, Denmark, Romania, Georgia, and London.

That's not to say they don't offer excellent studio games. Their state-of-the-art studio in Malta is known as the ARENA. Most of the games are played without a dealer but Blaze Roulette is hosted like a game show.

Of course, Evolution Gaming also has their own suite of games here to include native language table and card games, VIP tables, and a host of entertaining and fun games like Blackjack Party, Dream Catcher, Monopoly Live, and every sort of roulette, blackjack, poker, and "beat the dealer" game you can think of.

Evolution is the undisputed world leader in live streaming games.

Bonuses and Promotions

Look for a multi-stage welcome package including three match bonuses in a row as well as extra spins with every deposit.

These offers can and do change over time, especially with a dynamic and responsive promotions team constantly on the lookout to give loyal players and new customers incentives to play.

Please keep in mind that the minimum deposit to play may not the same as the minimum needed to claim a bonus. It will often be a little bit more, but that can depend on which bonus you are able to claim.

The max bet, while a bonus is active, is usually 5 EUR but be sure to check the specific terms for your bonus.

Weekly reloads and cashback as well as tournaments and unscheduled incentives are always part of the ongoing package for returning players. 

Banking and Customer Service

No matter where you are when you register an account and log into the cashier, you'll find convenient and locally familiar payment methods for deposits and withdrawals.

The website lists specific methods, fees, processing times, and limits per transaction for each method. In general, the minimum deposit is €20 and the maximum deposit or withdrawal is capped at €4,000 per transaction. The least you can withdraw is €40.

All deposits and withdrawals are completed free of charge on the casino end and all are instant accept Visa/Mastercard withdrawals and bank wire cashouts which can take 1-3 days and 3-7 days respectively.

Neosurf, iDebit, Instadebit, ecoPayz, and Interac e-Transfer/Online are available as are Qiwi and Yandex. Trustly and Giropay are popular options in some areas and Paysafecard is accepted as well. Payments over €15,000 will be segmented into monthly payments.

Customer care

Live chat, email, and an online contact form are good ways to reach a customer representative. However, we were unable to find a phone number for support. VIP players may be offered one.

Pitfalls

• Deposits, without bonus, must be wagered 3x
• No phone support
• High wagering on some bonuses (50x)

The Final Word

Casino Universe may not offer an infinite number of games, but the choices are at least galactic in proportion. Players in most regulated jurisdictions literally have thousands of games to choose from.

Slots, table games like blackjack and baccarat, and live dealer streams from multiple providers all play in your mobile or desktop web browser.

There are plenty of local banking methods and bonuses are not restricted to a few select countries. Wagering requirements on some bonuses may not be attractive to all players.

The gameplay is assured to be fair by virtue of certified random number generators and live dealer studios. Players can check the hash on BGaming and other provider's titles that sport the "provable fair" banner.

The casino itself is licensed by Malta, the go-to gaming regulators for all gambling operations in Europe and beyond outside the UK - which only provides support for Great Britain.

If you are looking for a new experience with fair terms and quick payouts, this may be the place for you. See the welcome offer and basic terms elsewhere on this page to see if it might be to your liking.

With or without added spins and extra funds, you might never reach the end of the Universe once you blast off because it is expanding even as you read.