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BetVictor Casino

Players from OHIO are NOT accepted at the casino.

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BetVictor Casino

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Players from OHIO are NOT accepted at the casino.

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Home / Online / BetVictor Casino

Partner sites rating: 2.7 / 5

Ratings from our partner sites
2.7 /5
Average
2.1
lcb.org
5
freecasinogames.net
1
gamesandcasino.com
2.6
casinoslots.net

Casino Detalis

Casino opened: 2001
Jurisdictions: Gibraltar , United Kingdom , Ireland
Telephone:
Email: help@betvictor.com
Email: verification@betvictor.com
Live Chat: Yes
Total games  3009
CA$ , NOK , R , SEK , £ , $ , € , NZ$ , CHF
KYC: up to 72 hours; Pending time: up to 24 hours; E-wallets:1-3 business days; Credit/Debit Cards: 2-5 business days; Bank Transfer: 3-10 business days

Casino Gallery

BetVictor Casino Review Jump to comments 65

BetVictor is an online gaming and gambling site launched by Victor Chandler in 2001. The site offers games from several suppliers as well as direct access to live dealer streams and a sports book in regulated jurisdictions. BetVictor Ltd (formerly Victor Chandler International Limited) is headquartered in Gibraltar. The original company was founded in 1946 and has over 500,000 customers and an annual turnover of more than £1 billion.

Players will be gambling at a legendary powerhouse who made a nearly seamless transition from land only to multichannel betting and it is highly doubtful anyone will ever go unpaid due to the operation being underfinanced. When you look at review and rating sites, including Trustpilot, you'll find that the people who are happy with the site are very happy, consistently giving five stars. However, there's not much middle ground. People seem to love or hate their experiences and the company has chosen not to engage in the public fora so it's difficult to sort legitimate gripes from poor losers, people who misunderstood terms, or possible competitor shills.

Software and Games

The website is available for instant play in any browser. The layout is crisp and clean and there is a section for new games, something that many slot players find handy. You'll find games from NetEnt, Microgaming, IGT and Play'n GO, NextGen Gaming, and Quickspin. It is also one of the few places to find Mazooma Interactive games and Asian specialties like those from Shanghai and Macau land and online game developer, Aspect Gaming.

There are literally hundreds of games to play and the site lets players sort games by some categories, but not by the developer, even if using the text search function. This is unfortunate as the website claims to provide games from over 30 developers, so if you don't know the name of the game you want to play you won't likely find it by searching for Quickspin or Play'n GO. Once you open a category it is possible to further sort by filters such as alphabetical, most played, highest rated, and newest games.

The live dealer games are provided by Extreme Live Gaming, a Novomatic company, and there are over 60 tables to choose from. They offer a wide range of limits from £1 to £20,000 on roulette; £5 to £10,000 on live Blackjack, and £1 to £10,000 on live baccarat.

Video poker is listed under "Video" so you will have to click on it to learn that the category isn't for video slots. There are about 20 options including the legendary IGT Ultimate X single and multiple hand versions.

Look for progressive jackpot games like Hall of Gods from NetEnt and Mega Moolah from Microgaming.

Bonuses and Promotions

You'll find special welcome offers, occasional extra spins, and an ongoing loyalty scheme under the Offers tab. They also offer seasonal and other incentives for sports or games. The opening offers are straightforward and easy to understand. Some offers can expire in just three days so be sure to use one as soon as you sign up. Wagering is 40x bonus on slots, scratch cards and numbers games but 5x that for roulette and video poker and 10x for blackjack and craps. WAR requires an 800x playthrough (5% weighting). Baccarat and Bloodsuckers slot do not count toward wagering at all. Some of the offers only require 35x playthrough with the same weightings as mentioned for games other than slots, etc. The list of residency restrictions in general as well as offer restrictions is lengthy.

Banking and Customer Service

Players in all serviced areas, including Asia and the Nordic region, will find their locally familiar deposit and withdrawal methods. Credit and debit cards, e-Wallets, and bank transfers are accepted. Minimum deposits and withdrawals are very low at €/£/$5 in and €/£/$10 out. One great thing is that they are so well funded that there is no cashout limit. Win it and bring it home. Cashouts can take up to 3 days for e-Wallets and 3-6 business days to return to a card in some cases.

Customer service is reported to be top shelf with instant messaging via live chat, and phone support for the UK. They are also very responsive to email inquiries.

Pitfalls

Withdrawals to certain areas such as Canada incur bank wire fees. Neteller and Skrill deposits are not eligible for the welcome offer. The stated cashout times are too long for most players.

The fact that they don't make an effort to maintain their reputation on player advocate forums or review sites means that many of the complaints could be baseless and come from sore losers, people who simply didn't understand the terms, or even competitor shills. However, we simply can't know for sure. Their size may be one of their problems as they may simply feel too big to have to deal completely transparently with some players and marketing partners.

Many times, player complaints center around document verification. However several unresolved complaints also include closing winning accounts, withholding winnings, refusing to return deposits after closing accounts, an occasionally unstable gaming platform, and various other complaints. While almost any sizable enterprise is bound to generate complaint activity, they simply won't come to dispute resolution or player advocate boards to put the gripes to rest with an amicable solution, or even inform whether they have settled the disputes which leaves a bad mark on their reputation. For UK players they are required by the UKGC to use the Alternative Dispute Resolution services of IBAS.

In regard to marketing partners, they have arbitrarily closed affiliate accounts in the past due to terms that were introduced after the contracts were signed. Whether they remedied those situations or not shouldn't matter as much as their unilateral decisions to occasionally act as if they are too big to care. "Please do not hesitate to contact us if you have any further questions however this decision is final and will not be reversed." Hubris.

The Final Word

An operation of this size is always going to generate complaints and many of them are about the sportsbook rather than casino gaming. If the wagering requirements and other terms are acceptable and you play within the rules or simply don't take a bonus, there's no reason to think a player would ever have a problem here. However, we would suggest being proactive and verifying documents for an account greenlight before playing too much. When in doubt, err on the side of caution and this may be the only site you ever need. There are over 700 games on tap and the company is rock solid in the financial department. The wagering requirements on roulette make the welcome offer "beatable" if you play within the rules.

External Links
Extreme Live Gaming Website
UKGC, BetVictor Licenses
IBAS Official Page
Official Facebook Page

Review BetVictor Casino

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User reviews marked with this logo are syndicated from LCB.org
lcb Adrian Maciaszek Adrian Maciaszek
LCB User
Posted on October 5th, 2021
I used to play at BetVictor back in 2017, Fairly good back then but minimum withdrawals are way too high to this day. i would recommend any other casino than wasting funds here in hopes you win enough to withdraw. minimum withdrawal was 200£

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lcb Mojo Jojo Mojo Jojo
LCB User
Posted on June 15th, 2016
Formerly Victor Chandler casino and the casino seems to be better and better. I love it and it's on my top 20 trusted online casino. Made a few hunderds euro deposit in the past couple of months and also made a few small withdrawals. It does not have the fastest payout time frame but they pay!

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lcb Quickwitted Quickwitted
LCB User
Posted on June 25th, 2020
I've made several deposits at BetVictor and they still have that $200 minimum withdrawal via bank transfer after 4 years! What I do like however is that they do give offers like casino/live casino/roulette draws, free spins when betting on certain games, and most importantly free chips whether it be your birthday or just out of the blue. What I dislike..........minimum $15 on paysafecard, they only have $10 on their store so I'd have to buy 2 with fees or a $30 paysafecard just to play at BetVictor. I sort of not want that type of commitment.

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lcb leannep leannep
LCB User
Posted on April 29th, 2016
Tried again to see about playing at Bet victor. They do not wihdraw to Mastercard. Nor cheque. Only bank wire transfer, which costs at least $30 where i am. I really do not see why this is considered a top casino with LCB. The banking options...it's impossible. Thanks.

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lcb michielm1 michielm1
LCB User
Posted on April 18th, 2016
I used to play here a lot. As a matter of fact, bet victor was my personal atm for a few months. My favourite games like Book of ra, Thunderstruck 2, Tutanchamon (or how do you spell that...) were my winners. For a period of about 3 months, almost all my deposits i cashed out times 4 or 5. I am a small player, deposit 20 or 25 euro at a time, but it can add up as you probably know. Afrer those months of winning (at least 3k in plus) , came a time of losing. Now i am a very bad loser. When i lost 10 deposits of about 25 euro each , i flipped out and closed my account. I instantly forgot about the 2750 i was still in plus. It was absolutely not nescessary to close my account. I am even considering to ask if they can re open it for me. All though i remember writing an email with a lot of swearing so i dont think they will. They pay within 24 hours maybe 12 even. Greets

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lcb mjb76 mjb76
LCB User
Posted on December 15th, 2015
Great I love it I won £1000 in my first 2weeks of joining

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lcb sup3rhot sup3rhot
LCB User
Posted on September 7th, 2015
they suddenly stopped any services for my country, with absolutely NO reason, I think, with NO any kind of warning that that's gonna happen .. and with all my $$ in account!!! They could even warn their clients about that change in their policy - but NO infoin this world, they didn't even told me why they do that when I asked in the live chat :( SO : here's my bad Bad comment: fkn cheaters Was 5 stars from me .... now they do not deserve even the 1/2 star :(

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lcb Anchi Anchi
LCB User
Posted on September 1st, 2015
Thank you GREGJO. The list of restricted countries has been updated.

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Company Info
Casino opened: 2001
Jurisdictions: Gibraltar, United Kingdom, Ireland
Gaming Platform
Affiliate Program
Mobile devices
Deposit
Deposit and Withdrawal
Customer support
Telephone:
Email: help@betvictor.com
Email: verification@betvictor.com
Live Chat: Yes
Languages
Total games  3009
Currencies  
CA$, NOK, R, SEK, £, $, €, NZ$, CHF
Cashout times
KYC: up to 72 hours; Pending time: up to 24 hours; E-wallets:1-3 business days; Credit/Debit Cards: 2-5 business days; Bank Transfer: 3-10 business days
Cashout limit
No