Amber Spins is an online casino that launched in the UK market in May of 2021. The site is powered by the Dragonfish platform and licensed both in Gibraltar and by the Gambling Commission in Great Britain. The Gibraltar remote gaming licenses make it possible for players in Canada and elsewhere to enjoy the same great game that players in England enjoy.

Tau Marketing Services Limited of London is the registered owner of the Amber Spins brand.

The Dragonfish Casinoflex solution supports play on any type of device including PC, tablet, and smartphones (IOS and Android), and optimizes the user interface for any device.

Look for a selection of hundreds of games including in-house titles developed for casinos like Wicked Jackpots and Secret Slots. Some of the top slots include: "88 Fortunes", "Arcane Gems", "Aussie Adventure", "Cleopatra", "Eye of Horus", and “Wolf Queen".

Look for tempting bonuses and promotions beginning with the welcome offer and continuing with a unique rewards program. Even new players can get daily casino spins to keep the fun running.

Banking is made convenient and easy with options such as PayPal, Visa, MasterCard, and wire transfer to name a few.

The site is relatively new, so we don’t have much history to look into in order to determine the venue’s reputation. There are currently no complaints to be found, whether resolved or unresolved. The platform is solid and time-proven and the operator maintains about 20 additional sites. 

Looking at Direct Casino Support on the world’s biggest and most active online casino forum, LCB.org, we see a representative has been available for public dispute resolution for sister sites like SlotsAngel, Island Jackpots, and Arcade Spins since early 2015 with only a single complaint in all of that time for nearly two dozen gaming sites. In that incident, a player from Germany was upset about the value of a “mystery bonus” that was applied to their account at Shanghai Spins account back in 2016. No other conversations have occurred.

One comment was found relating to Amber Spins which seems to be more of a pet peeve than anything else. In that entry, the player noted that both the ‘welcome offer’ and the ‘sign up bonus’ required a deposit to claim.

We’ll take a deeper look at the totality of the product offering as well as the terms and conditions, and we’ll explore the welcome offer more in-depth. Since no gaming site is perfect for everybody, we’ll also try to identify any pitfalls that may exist and then render a final word on what we have learned.

Software and Games

The Dragonfish Casinoflex is like the working parts of an auto - it takes care of all the elements needed to get you from point A, your first deposit, to point B, your first cashout. And it takes care of every moment of your journey in between. We won’t bore you with all of the ingredients that go into the sausage, so to speak, but will illustrate some of the features of the software.

The entirety of your private data is kept safe with state-of-the-art encryption, firewalls, and the physical security of the servers. The site uses the latest technology to make sure that your transactions and personal details are secure at all times.

On the front end, the user interface, you see and command is a big part of the personal user experience. Quite simply, no matter what sort of device you use to connect to the internet, the site will use your native browser as the gaming client. Behind the scenes, the content will be optimized for whatever screen size it recognizes - from a small handset to a large display monitor.

The lobby contains over 500 slot games as well as quite a few instant win games like scratch cards.

One now commonly available feature the site does not employ is a way to filter games to any degree of refinement including being able to sort by the name of the game provider. Sorting by the newest or the most popular may be fine for many players, but some players will miss the ability to conjure particular games at particular times of desire.

Most of the games on offer will be familiar to seasoned players and the newest games are presented in their own category. Unfortunately, you won’t be able to explore the library of games prior to registering an account as every ‘click’ spawns a signup page rather than more information. None of the helpful links in the footer of the page link to a site map or a games list.

With the exception of a good selection of scratch games and a few video poker titles, this is a slots-only site. There are no live dealer streams available.

The list of providers is extensive and represents an amazing cross-section of themes, math models, bonus features, and artistic styles. A list of just a few of the labs and studios with games here include:

• Net Entertainment 
• Pragmatic Play 
• Big Time Gaming 
• Quickspin 
• ELK Studios 
• NextGen 
• Red Tiger Gaming 
• Blueprint Gaming 
• Thunderkick 
• Yggdrasil 

To explore the people behind the making of the games or to read in-depth reviews of any of the providers and their games, please click through from the dropdown menu > Gaming Platform elsewhere on this page.

When we visited the site, the top five popular games were Bonanza (Big Time Gaming), Reel Rush Touch (NetEnt), Cleopatra (IGT), Shaman’s Dream (Eyecon), and Eye of Horus (Blueprint/Merkur).

Other slots found on the landing page included 1Can 2can, 3 Kingdoms - Battle of Red Cliffs, 300 Shields, and Diamond Strike 100000 by Pragmatic Play.

Once you log in and enter the lobby you will be able to search for any game by its title. Typing “Megaways” will bring up games from all providers that have licensed the Big Time Gaming mechanic. While there is not a particular section that lists jackpot games, any Megaways slot could produce progressive-sized wins. The odds are against any given player winning a massive jackpot at any time, but you can’t win if you don’t play.

Bonuses and Promotions

The welcome offer here is worth a spin but not nearly as generous as many other operators offer. The match bonus has relatively high wagering requirements as well as a max cash out of £100 + the original bonus amount.

Casino spins are awarded on a game of their choice and have a very low max win amount. That amount then needs to be wagered again.

One bright spot in the bonus scheme here is the daily spins that all depositors are eligible for. Simply deposit at least once in a 30-day period to claim yours every day.

Tempering that is the fact that the number of spins awarded is based on the rewards program tier level with the most ever being awarded capped at 15 per day. The good news about the tier levels is that you never lose your level, you will advance and never go back down. If you haven’t deposited for thirty days you won’t receive daily spins, but they will be activated again, at your previous level after a single deposit.

Simply making your first deposit is all it takes to join the rewards program. After reaching level 4 you will be eligible for a monthly bonus based on a percentage of your losses for the previous month. Terms and conditions including wagering requirements apply to this bonus. Spins do not accumulate and must be used each day or the spins for that day will be forfeited. 

Banking and Customer Service

The site offers various deposit and withdrawal methods. You can fund your account using a debit card, via PayPal, Paysafecard, wire transfer, or EntroPay. If you’re not quite sure of the best method for you, customer support can help you with a deposit by telephone free of charge.

Withdrawals of as little as £5 can be made to a credit or debit card, Neteller, PayPal, or to your EntroPay card.

All payouts are processed in 2 business days, but it may take longer than that to be completed with the amount of time dependent upon the method used. Most debit and credit cards will have the funds available in 4-7 business days but Mastercard transactions are usually quicker. 

Wired funds may not be available for 7-10 business days. Neteller withdrawals at other casinos can be instant but the stated time here is 4 or 5 days. 

There is no limit on the amount of winnings or deposited funds you can withdraw.

Customer care

Service representatives are available via live chat, an online contact form, email, and telephone. UK players can call toll-free. Telephone support is available between 10 AM to 2 AM.

Responsible gambling policies are all in compliance with guidelines published by eCOGRA and in agreement with British gambling regulations.

Game Time Reminder and AUTOPLAY Limits (UK only) as well as account restrictions, time-outs, and self-exclusion are all available. UK players can self-exclude from Amber Spins only or from all sites operated by the company.

Dispute resolution for players in Europe is available through the European Commission's Online Dispute Resolution Platform. UK players can use the alternative dispute resolution procedure with eCOGRA after raising concerns with the operator in accordance with the terms. Players in Canada and other serviced countries outside of Europe can use LCB.org’s Direct casino Support to raise concerns on a public forum.

Pitfalls

• Low value sign up bonus (max win £100 plus value of bonus)
• Must work up the loyalty ladder to get more than one spin per day
• Relatively high wagering requirements on welcome offer (60xb and 40x spin winnings)
• Limited phone support hours (10am-2am)
• Jackpots can be paid out in 24 monthly installments
• No live dealer streams
• Limited game filters

The Final Word

Amber Spins Casino caters almost entirely to a British audience but does accept players in some other jurisdictions, including Canada. Whilst the brand is fairly new, the company behind it has been in operation for many years. We find their exemplary record on the forums to be heartening.

The game selection is vast in its diversity but the number of games is much lower than you will find at many other UK-facing sites. That being said, it represents a well-curated selection of slots from the top providers in the industry.

We found the bonus elements to be somewhat disappointing because of the low maximum bonus amount coupled with a low max cashout. The daily “free spins” are indeed “free” once you have made a deposit but the amount you can win from them is very low and the winnings have wagering requirements placed on them.

All told, the bonus scheme is one of the least valuable we have ever come across but does have some value so we won’t look the gift horse in the mouth or flog it longer because the terms are clear and it simply is what it is.

Banking is well ordered but we’d prefer to see immediate payouts to eWallets and PayPal. There are no limits on the amount UK players can cash out unless your winnings come from a jackpot. The word “progressive” is not used in the terms so we assume the term “jackpot” may be subject to interpretation. Jackpot wins can be divided into 24 equal monthly payments.

All told, it’s hard to get too excited about this Tau Marketing white label on the Dragonfish platform in terms of high-value bonuses, extensive game filters, or full spectrum variety with the lack of live dealers. It would seem more of an “old reliable” venue that loyal players could add value to by consistent play.

The Gibraltar and Gambling Commission licenses as well as eCogra and EU support, along with the operator’s lack of complaints since 2015 make it an attractive choice for players who aren’t interested in risky business before or after placing a bet and waiting for the results of a spin.

It may be a newer site, but it feels more like an old brown shoe you can rely on for a proper fit, comfort, and no surprises.