Jazz Casino is an online gambling site for players in the USA and elsewhere. The site is licensed in Curacao along with the firm's sportsbook. A single license covers all gambling activity in that jurisdiction and may include several brands/properties.

Note: This internet gaming venue should not be confused with the Four Diamond Harrah's New Orleans on Canal Street.

This site is 99.9% focused on virtual and live casino games. If you happen to notice a single link to the book in the footer of the web page, click on through if you enjoy online sportsbetting from your location.

Look for over 1,500 real money gambling games including live dealer tables. There is also a good selection of alternative games like scratch cards, keno, and bingo.

They offer a tempting welcome bonus as well as ongoing promotions.

Deposit and withdrawal options might vary by location but Bitcoin is accepted everywhere.

We had a delay in receiving a validation code after registering an account, but that happens often with offshore gaming sites and a Yahoo email address. On the second attempt (resend the code) we expected an SMS text message on mobile but it hadn't arrived after about a minute.

It took less than half a minute for customer service to answer a live chat request and after confirming DOB, email, and phone I thought I'd be up in running no time.

Customer support is available 7 days a week via live chat. Email and phone services are also offered.

We'll focus on the casino portion of the site in this review. The site is owned and operated by one of the oldest providers in the US market - JazzSport, and is marketed by the same people who bring you LooseLines+ and ABC Islands.

However, something has changed somewhat recently and it could be ownership, management, or simply a compliance decision. JazzSport and sister-sites formerly operated with a Costa Rican business license and Cypriot registration. Jazz Casino is licensed in Curacao under Jazzsport.ag as of review time.

Software and Games

The site would appear to run on its own proprietary platform and provides games from multiple suppliers and studios.

The nine-dot menu in the upper left corner guides players on mobile devices as well as laptops and desktop computers.

There is also a site map, a handy tool for those looking to see everything on one page before they go exploring.

Live dealer games

Logos for live dealer table providers include Ezugi, Vivo, and ViG (Visionary iGaming). These are all experienced and trusted providers with a focus on blackjack, roulette, and baccarat.

Unlike many live game studios, not all of the streams come from eastern Europe. Vivo streams native-speaking dealers in English, Turkish, Portuguese, Spanish, and even Mandarin. Their studios are located all around the world including Bulgaria, the Philippines, Georgia, Uruguay, and Colombia.

ViG is a pioneer of live dealer gaming online. They launched from studios in Costa Rica in 2008 with a team made of Vuetec alumni, the very first live casino game streaming company.

Their last expansion was the acquisition of Global Gaming Labs. Over a hundred people work on that end of the games and you'll find their beautiful hostesses and professional croupiers at more than 50 online gaming sites.

Ezugi was an up-and-coming powerhouse that Evolution Gaming acquired just a couple of years ago. Now they have studios globally and stream floor games from US venues like the Golden Nugget in Atlantic City. Their network is comprised of 9 studios, 78 tables, and 18 distinct games.

Thanks to the way US states have created their online gambling laws, players outside of the few regulated states will not be able to play at the Foxwoods or Atlantic City tables online through Jazz.

Casino games

Look for plenty of animated digital games like blackjack, roulette, Caribbean Poker, and video poker to go along with the massive collection of slots.

The main game provider is Nucleus Gaming. All of their titles are carbon copies of Betsoft games, but they can be played in markets Betsoft doesn't always service.

The main difference in the table games is simply in the color of the felts. The rules, paytables, odds, and return to player percentages are exactly the same whether the baize is green (Betsoft) or tan (Nucleus).

Since the games can be accessed on any device, we find that some players actually prefer many of the video poker titles on a mobile device, even if they play slots on a full-sized screen. The layouts and interface really shine in the mobile versions.

Jacks or Better, Deuces Wild, Joker, and Bonus Poker are popular games and the paytables are written out right on the gaming screen. This makes it easy to adjust your strategy.

If you want to play animated random number generator games like slots or blackjack without risking your own funds, all you have to do is register an account and log in to try all of the games in free mode - but you will need to sign up to access the free games.

Slot games

Concept Gaming, Endorphina, Slot Exchange, Nucleus, Betsoft, and Tom Horn all supply games to the casino. However, some games such as Tom Horn might be restricted for players in the USA.

Look for huge games like Betsoft's Spinfinity Man with a 7x7 grid. Fill the power meter for ten free spins with virtually unlimited respins for heroic wins up to 5,000x bet on a single drop.

The company's main site tells of more than 1,500 games while the gaming site itself boasts of over 2,000 titles. We didn't count them. With such a bountiful collection the difference doesn't really matter.

Aside: I usually only play one game at a time. I'm reminded of a tribe in the Amazon rainforest that reported never counts past five. What happens when they want more than 5 things? "They ask for another 5", is one anecdote. Another is "More than five, not worth counting"

Suffice to say there are enough slots here to virtually play forever, and the selection is refreshed with new games constantly.

One very cool Easter egg to be found here is Betsoft and Nucleus titles found "side by side". Play Fa-Fa Twins or the mechanical and mathematical clone, Sister of Luck.

These two games do not simply share a few attributes - they are built on the same game engine. It's a fun exercise to find the similarly named games and then play one version and the another.

Giovanni's Gems becomes Ruby Jade; Fire & Steel becomes Blades of the Abyss; Charms & Clovers becomes Lucky Clovers... you get the idea!

There's also a selection of games from the little-known Slot Exchange studios.

Concept Gaming weighs in with games like Big Vegas, Fruit Loot, New Orleans Millions, Lana the Lucky, and Fortunes of China among others as well as table games like Tournament and Jackpot Blackjack, Jacks or Better video poker, craps, baccarat, and roulette.

Concept Gaming has been in business since 2010 and prior to that supplied pubs in England with fruities under another name, Skill4Prizes.

Endorphina slots are found at nearly every Bitcoin casino online. Of course, you can deposit with BTC and other cryptocurrencies here, but you don't have to. A regular deposit in your local currency is all you need to play great Endorphina games for real money.

Bonuses and Promotions

Promotions and incentives can and do change over time, so please be sure to see the current offer above or visit the website for any up-to-the-minute changes.

Most but not all incentives are restricted to Betsoft games.

When we visited the site upon launch they were offering a juicy 200% match bonus plus 100 spins. The match has to be requested after making a minimum deposit of $50 and the spins are meted out over each of your first five days as a customer.

Second and subsequent deposits are eligible for a reload bonus of 100%

Unique offers

7th Deposit promo

Anyone who has made seven ($50+) deposits in the previous 30 days without a cashout can request a bonus chip equal to their average deposit. Add up your last seven deposits and divide the total by 7 and that is the value of the chip you will receive. Rollover is 40xb.

Hotstreak promo

Deposit a minimum of $100 at least once in any 7 day calendar period and wager at least $25 per day each day to pick up an extra $100 chip. Only accounts without a cashout in the last week are eligible. Bonus will be credited 0-24 hours after the request (please allow time for the team to review your account). Rollover is 40xb.

Get lucky with a natural blackjack

If your first hand of the day is a natural blackjack, you could be paid 5x your win. Please see T&C for restrictions and details.

Daily bonuses

Look for daily deals every day plus weekend cashback offers.

• Monday - Happy Hours
• Tuesday - low rollover
• Wednesday Fat bonuses
• Thursday - Percentage match + spins
• Friday - Raffle with $1,500 prize pool (15 players x $100)
• Weekends - 10% Cashback on Monday for weekend losses (see details)

Bonus terms

The site doesn't have a comprehensive explanation of bonus terms. We find through the individual offers that $50 is the minimum deposit for most offers with cumulative or multi-day offers usually requiring at least $100 in deposits.

Free chips, cashback offers, free spins winnings, etc., all seem to have a 40x wagering requirement.

Individual offers state: "Standard rollover rules apply which takes into account the deposit + bonus".

The Tuesday "low rollover" bonus comes in at 25x rollover (Deposit + Bonus) so all other offers are more.

The site map, FAQ, and general terms do not state the wagering requirement for match bonuses. Many of the daily offers state:

"Standard rollover rules apply. Crypto + P2P deposits are 40x and Credit Card deposits are 50x (Deposit + Bonus)".

We do find potential predatory terms in the documents related to "bonus abuse" and "irregular play". However, we scoured the internet and fora to find any incidence of any Jazz Group casino enforcing "spirit of the bonus" rules to deny winnings. We found no complaints.

There are no unsettled valid casino complaints about any of the four properties (JazzSports, ABC, LooseLines+, or Jazz).

The world's biggest online player forum, LCB, has had a Jazz Group representative on board providing Direct Casino Support for about 2 years now and to date there hasn't been a peep of discontent from any player.

Banking and Customer Service

The Jazz Group of properties has been serving players in the USA for decades. Since their primary business has been sports betting up until the launch of this casino-focused property, they have a lot of experience in helping customers get their bankrolls funded and helping them cash out their winnings.

You'll need to look in the cashier to see which specific options are available to you, but generally, Visa, Mastercard, and Skrill are common payment methods here. Some players may want to look into MoneyGram or Ria (Walmart money center options). Cryptocurrency options include Bitcoin, Dash, Ethereum, Litecoin, and Bitcoin Cash.

Deposit and withdrawal minimum vary by method.

All of the Group's properties have at least one strange banking or bonus term. At one of the sister sites, it's called a "make-up rule". What that means is if you have cashed out more than you have deposited, you have to "make that up" before being eligible for more bonuses.

We don't find that term here.

We do find a couple of risk-limiting terms, one for them and one for you.

For them: If you win more than $5,000 in a day or $10,000 in a week playing games from one provider (Betsoft for example), you will not be able to play Betsoft games for the rest of the week.

Say what!?!

Yes...

"In case of having the provider suspended for this period, players will be able to access our other casino provider options".

You might be wondering...

Okay, what's in it for me?

You asked we answer:

"...players may not lose more than $30,000 daily or weekly, if applicable, the same provider suspension will be applied for said period".

Alrighty-then!

Payout times are expected to be in line with all other Jazz properties. Expect eWallet or crypto payouts within 24 hours.

Customer care

As we mentioned in our intro, live chat is quick to say hello and help you with a problem or answer any questions. The representative I talked to offered an exclusive bonus and was willing to explain all deposit and withdrawal options, etc.

This portal is simply an online casino. There is one link to the sportsbook buried in the footer of the page. The only other reference you are likely to see to sports betting is in the (as of review time) not quite complete Terms & Conditions.

I can't even imagine how many different customer service teams and individuals I have dealt with in more than two decades of online gambling. I can read people pretty well in all areas of life, especially when sniffing out bad actors. No bad vibes here.

That said, if you are more accustomed to dealing with a resource bank or corporate desk that leaves you feeling like you might as well have talked to a bot or another algorithm, that is not what you'll find here.

Sportsbooks just kind of do things differently, that's the feeling you get here, and that's okay. Need some help depositing by phone, money wire, maybe with a card..? Don't have much experience with cryptocurrency? No problem. Just ping live chat and get ready to hunker until they have everything you need taken care of handled for you!

Responsible gambling

One place many sites that accept Americans lack seriousness is in helping customers protect themselves from themselves. That's not the case here.

Granted, the loss limit ratio between game providers and customers is cattywampus and laughable (you can lose $30k in a week but you can't play 'Betsoft' (eg) any more this week if "we" lose $5k), but that doesn't mean they don't take customer care seriously.

Look for the responsible gambling link on the bottom of their webpage for a personal message as well as a live chat link and phone number if you want to discuss sensible gambling entertainment.

Pitfalls

• Relatively high minimum deposit for most bonuses ($50)
• Wagering requirements not found in T&C (only individual offers)
• Odd rule suspending play on any provider's games for a week if you win too much ($5,000 a day, $10,000 a week)

The Final Word

Jazz Casino offers players in the USA and elsewhere a wide assortment of games from several different suppliers. Slots, animated table games, specialty games, and live dealer tables are open 24/7 for your gambling entertainment.

For those who run across it and care to place bets, there is also a complete sportsbook, racebook, and political futures component.

The bonus scheme looks generous. If you like more chances to win a big jackpot and don't mind encumbering your deposit, the percentages offered are liberal.

Low rollover Tuesday (25x) offers a 100% match on deposits from $100 to $500. However, credit card deposits are not eligible for this particular offer.

Banking is very flexible and might be a big draw for players who may have trouble depositing or getting their winnings out of some other US-facing operations.

Bitcoin and other cryptocurrencies are the preferred payment methods - Look for better bonus terms as well as lower minimum deposit and withdrawal limits when using BTC or altcoins.

All in all, you will most likely have a slightly different experience here than at some of the cookie-cutter US online gambling sites. From customer support to help get you started to potentially collecting your winnings at a local person-to-person wire transfer center, it's just a little different if you need it to be.