Rich Palms is a way into the decadence many US players have been missing. Who else can play?

Let us see!

We'll be taking a deep dive into the operators, bonuses and promotions, banking and customer service, and any pitfalls to watch out for. Then, we'll render a final word for you on this new US-friendly, Australian, and almost-everywhere-else-welcoming casino.

A similar experience, with games from different developers, can be found at Superior, 24VIP, and 888 Tiger.

Those are mostly Rival Powered and include Betsoft, Saucify, and other slots.

This is a premier legacy-bound RTG online casino.

The operators have run a tight ship for several years now. Any complaints we find are usually in the small 3-digits of value, and most often are caused by players who refuse to provide proper documents to verify their accounts.

As is almost always the case with US and Australia-facing online gaming sites, we can't be 100% sure about the identity of the owners. This is only important in this instance because the most seasoned of the operations, Superior, experienced a period of mismanagement several years ago. We don't know why it changed for the better. It's unclear if the name was sold, a new management team was installed, or if they simply saw the error of their ways. In the final analysis, it doesn't matter.

Here's why...

The well-known brand has operated with clarity and integrity for many years now. I was personally a bit concerned when they launched 24VIP in 2017, but they've been proactive with resolutions whenever minor complaints have popped up, and continue to build a longlasting reputation as a quality gaming site.

They launched 888 Tiger as a sister-site in March of 2019. Since day one, the site has satisfied players' demands for quality games, clear and fair bonuses, and highly engaged customer service with no viable complaints to be found.

Operator Summary

The Superior Group (est. 2006) is a good operator. Adding an RTG gaming site to their stable of highly regarded venues offers new and loyal players expanded options for game selection while giving USA, AUS [and other players without home-based regulators], safe and sane online gambling options.

Software and Games

The gaming here is done on your web browser. You won't need to install an app on your iOS or Android mobile device and there's no need to download a desktop client or other program on a PC or Mac. If you can get on the internet you can play.

RTG has converted well over 100 games for mobile and desktop play in HTML5 for any device.

Pro tip: Look under the menu for "Night Mode" to switch between light and dark backgrounds. It's an "easy on the eyes" option that also helps with glare on a smartphone.

A download client is available for PC/Windows for those who prefer instant access to favorite games along with more game choices. 

Live Dealer Games

The live dealer casino shouldn't be overlooked. Visionary iGaming (ViG) is the provider, and they are one of the most experienced live stream providers out there, est. 2008. 

Look for high-quality streams of blackjack, roulette, baccarat, and Super6.

The provider uses the best physical equipment available anywhere including Cammegh and Bee. 

Not many Realtime Gaming sites include a live dealer option, but they all have...

Real Series Random Jackpot Video Slots

RTG has upped its game in recent years. Founded in Atlanta Georgia, USA in the 1990s, they began developing their popular Real Series video slots in Australia. The legal situation there, as well as an expanding market globally, saw them promote under a new division fairly recently - RTG Asia. But the majority of games in the catalog were made Down Under.

RealTime Gaming (RTG）成立於1998年，RealTime Gaming Asia (RTGAsia) 成立於2008年

Games like Achilles, Caesars Empire, Cleopatra's Gold, and Aladdin's Wishes still get most of the play. One reason for this is Random Jackpots, a sort of local progressive enhancement that start out at $1,000 and climb a little bit with each new bet placed on the games until the prizes are awarded.

We've seen tens of thousands fall on less than a 0.20 bet, and some nice ones awarded when players were betting a penny per line with less than all lines staked.

They shouldn't be "chased", of course, because that is a recipe for disaster, they are random after all - but - it is good to know that for every incremental increase in the bet (0.01 to 0.02, etc) the chance of winning one is increased proportionately.

We would suggest, however, that playing a low volatility game with high RTP, and a very high jackpot is the best bet for your money.

Why..?

• Low-risk games allow more spins per dollar because they return a lot of little wins. Each same-bet spin has an equal chance of triggering the jackpot
• High RTP games return more coins to the player over time, allowing them to cycle through their bankroll more
• Big jackpots - when they pay - can wipe out months, years, or even a lifetime of slots losses. The jackpot trigger remains exactly the same whether the prize is $1k or $15k

Look for the welcome surprises of Achilles and the hardcore thrill of choosing your line count and bet level on expanding wild games like Count Spectacular.

Many of the new games with higher return to player percentages do not offer random jackpots.

Casino Games

Look for:

• All of the popular video poker variants, all with high RTP paytables
• Every form of house-banked poker from Carib Stud Progressive to 3-card
• Specialty games like Vegas Three Card Rummy
• Baccarat
• Roulette
• Craps
• Sic Bo
• Animated Scratch Cards and Instant Wins
• Bingo, Keno

It bears repeating that every game onsite, from scratch cards and keno to jackpot slots and live dealer baccarat, plays right in your browser on a smartphone, tablet, laptop, or desktop and each game is delivered to your device fully optimized for that particular device, screen resolution, and orientation. 

You don't need to adapt your playstyle to the games, the software adapts the casino to you!

Bonuses and Promotions

We'll cut straight to the chase here for those who enjoy playing but also wonder if they'll make a profit with bonuses here. If you can beat huge percentage matches, or even 100% matches with 30xd+b wagering requirements one out of twenty times on average, know how to follow the rules, and know when to cash out, you should find yourself at a profit before your 20th deposit.

That said, those players will have figured that much out with a quick glance at the welcome offer. It's huge - but almost every operation comes out of the gate with big incentives, right? 

Why is that?

Simply put, they want you to have fun, extend your playtime as long as possible, and they want you to win.

What!?!

Yes, they want new players to win, and why not? They want to show you how they handle your verification, and they want you to see how they treat you when it's them sending money to you instead of the other way around. In short, they simply want a chance to win you over!

You might ask yourself...

Why only new players?

If you think about it, they don't have to worry about winning in the long run. They simply don't care who wins or loses. Some people will cash out random jackpots and other large wins - others will do what gamblers do most often, walk away with nothing but good memories of fun games knowing that a bet laid is a bet paid no matter who is doing the paying.

Casinos are in business to make money while providing entertainment. In the long run, over the course of every bettor's career who plays here, they will make at least 5% profit off all deposits. They really shouldn't and can't care who the winners and losers are. They will win in the long run, and you might too.

While we can tell you about the opening offer and predict future offers based on the operator's history - it's not our job to "win you over" and certainly not our place to incentivize future play.

We can tell you that you can expect...

• to be offered bonuses and other deposit incentives
• to be treated fairly
• to be paid when you win

The current "Unlimited Bonus" offers an increased match percentage as your deposit increases, up to 200%. It holds no max cashout limit, and no limit on the number of times it can be claimed.

Bonus Note: The specific information presented here is for illustrative purposes only. Offers can and do change over time. Choose your bonuses so that you get the maximum enjoyment possible for your current bankroll, playstyle, appetite for risk, and the games you want to play.

Banking and Customer Service

While payment methods and limits may change over time, as of launch the cashier was operating with a good variety of options for players almost anywhere. 

based on the deposit method if you like added incentives and the fastest payouts (Bitcoin).

As of launch, Neosurf was a great choice for Canada and Australia with the same bonus incentives as found for BTC.

Debit and credit cards are accepted with some brands, in some areas, working for both deposits and for withdrawals.

If you have trouble getting your debit card to go through, and it's still available in your area, try the Instant Gift Card (IGC). You basically buy a voucher in a popup window with your normal card, then use the IGC to deposit.

As always, if in doubt, contact your concierge or host for the best options available to you.

The operators are always proactive in finding and providing the best in payment services.

Player Support

You can talk to casino staff live on the chat line anywhere onsite. There's also a contact page with telephone and email contacts. We were able to raise a chat host in less than a minute and they were able to answer common questions any new player might ask. The support was cordial, professional, and offered good wishes.

Pitfalls

• Only RTG and ViG games upon launch
• Only Bitcoin withdrawals are superfast
• Max cash out limits on [some] bonuses
• No gaming license listed

The Final Word

When Superior once again became a respected name in gaming quite a few years back, we didn't hold our breath but did try to give them the benefit of the doubt. They have not failed that bit of faith. When the group launched their next brand we were not completely convinced yet but all systems were "go". By the time 888 Tiger came out we were experiencing confidence in the high 90 percent and continued to deposit and play across the group.

With the launch of Rich Palms, we find it easy to render a verdict.

I don't worry about the operator paying me whenever I win. The games are all tested, audited, and certified fair. The bonus terms are clear and the conditions are as loose as any experienced operator can offer and still stay in business.

Bonus note: Personally, I would never accept a max cashout offer with RTG jackpots in the tens of thousands - but - the big prizes are still growing here so I don't take them into consideration, my average deposit max cashout will be more than the value of a random for some time to come.

The actual incentives scheme here is well thought out and well-executed and is nearly gamified. Each bonus is a "tour" of the gambling experience. A good portion of the fun is in shopping the bonuses available in the banking section after signing in and then making the most of the session.

The VIP program is where loyal players will find the most value. The Rich Club is progressive, all-inclusive at each level, and offers steady players a chance to advance while converting comps at more attractive rates.

There is something for everybody