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Kozmo Casino

Players from United States are NOT accepted at the casino

Casino Rating:
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Average
2.4
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Kozmo Casino

REVIEW CASINO

Players from United States are NOT accepted at the casino

Home / Online / Kozmo Casino
Casino Rating:
2.9 /5
Average
2.4
lcb.org
3.3
casinoslots.net

Casino Detalis

Casino opened: 2017
Jurisdictions: Gibraltar , United Kingdom
Certifications: eCOGRA , Affiliate Guard Dog
Total games  1537
CA$ , £ , $ ,
Pending time: 48 hours; E-wallets: 4-5 business days; Credit/Debit Cards: 4-7 business days; Wire Transfer: 7-10 business days

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Kozmo Casino Review Jump to comments

Kozmo Casino opened in late 2017 and has an outer space theme. It is a sister site to Secret Slots. The website is operated on the Dragonfish platform by Cassava Enterprises, which is a wholly owned subsidiary of 888 Holdings Plc. Both companies are licensed in Gibraltar and the casino is a registered white-label under 888's UK Gambling Commission license for players in the UK. 888 has a formidable number of active and inactive domain names listed on the Gambling Commission website. As of October 2017, there are 280 domains listed as active, 56 inactive, and 20 white labels, of which this property is one.

According to the UKGC: "A status of whitelabel means that this is a site for whom the operator provides white label services (i.e. the operator hosts the site for another company)". That tells us that 888 probably doesn't own it and we are not privy to knowing anything about the owner. Also, that it is operated by Cassava Enterprises and on a day to day basis, the Kozmo Casino white label owner is probably only responsible for marketing the product and their own back-office administration such as bonuses and their own finances.

There could be more or less to the story, but the white label model tends to obscure things, even under UKGC jurisdiction. So the points to focus on revolve around this being a Cassava Enterprises operation. There are hundreds of examples out there to tell us just how that might affect the average gambler. Most Cassava operations use the same Terms and Conditions, so we've done the homework for you on two important items.

In the past, Cassava properties would regularly deny winnings to any player they wanted to because of a term stating that if you had taken a welcome bonus at another Cassava property, any winnings from a subsequent welcome bonus would be denied - or worse. There was no way for the average player to know whether or not they had violated the term. Now the domain names can be found in one place on the UKGC website.

Section 9.6 of their T&C still includes the term, so unless you go to the UKGC and scour through over 350 domain names - simply don't take the welcome bonus and you may have just found your favorite new casino! There are hundreds of games to play and if you win big, there are no limits on the amount you may withdraw at one time, except in the case of a jackpot. This may refer only to progressive jackpots but in over 16,000 words of T&C, it is never defined. So in the worst case scenario, if you had a super big win from a single spin or feature, you would be paid in 24 equal monthly installments. Otherwise, what you win is all yours right away, as far as we interpret the T & C.

The other historical Cassava issue that comes to mind is denying winnings to anyone who has ever self-excluded at one of their casinos. If you've ever closed an account at any Cassava property, be sure you didn't express a gambling problem or use any sort of self-exclusion to close the account or they are likely to take responsible gambling very seriously - as well they should.

The problem with these policies is that they usually never come to light until it is time to pay the player. Past deposits will not be returned. Optimistically, one hand doesn't seem to know what the other is doing and any number of their sites could be marketing to a self-excluded player. Pessimistically, one could think that they don't bother to check details until cashout time because the policy is good for their bottom line.

Software and Games

Now for the fun part! The site runs on the Dragonfish platform. Dragonfish is also a wholly owned subsidiary, or more specifically the B2B division of 888 and their focus is on aggregating and deploying top games for mobile, desktop, and tablet play. Upon launch, players could find games from Nextgen like Irish Eyes; Jack and the Beanstalk by NetEnt; Unicorn Bliss from EyeCon; IGT's Cleopatra; Cirque Du Soleil - Kooza from Bally/WMS, along with hot reels from PariPlay, 888, Thunderkick and more.

The website is laid out with player convenience in mind. It takes less than two minutes to create an account and if you opt in for email and SMS communications, you won't even have to check the website for the latest promotions before deciding where to play for the day.

Promotions

New players will find a welcome bonus to take advantage of. Promotional offers often change over time so it's best to check out the website for what is on offer today. One major change seen across many of the 888 properties in 2017 was the removal of wagering requirements on free spins offers, as well as getting rid of the requirement to deposit in order to withdraw from a no deposit bonus. As of October 2017, we can find no maximum withdrawal limit in the terms and conditions, except for jackpots. Always be sure to check the terms of any specific bonus to be sure.

Without working through the VIP tiers, we can tell you that they do offer a rewards program offering a VIP manager and "other-worldly bonuses".

Banking

Currencies accepted include GBP, EUR, CAD. Other than a few Visa and MasterCard brands, all withdrawals can be paid out to the method used to deposit. Paysafecard and PayPal are accepted as are Entropay and wire transfers. All methods are available in all applicable currencies except Neteller, which is available only to UK players. It's good to stick to a single deposit method if you can, as they will pay back to each card up to the amount you deposited when you use more than one card.

Pitfalls

For better or worse, this site is operated by Cassava Enterprises. The T&C contract is between the player and 888 UK for players in the United Kingdom. All other disputes will go through Gibraltar, which has a mixed record of ruling for players in the past.

The Final Word

Kozmo Casino is backed up by a solid and reliable operator using a state-of-the-art platform with a great variety of games. Players can have a whirl with low deposit and withdrawal minimums (£10). Cassava-operated casinos have had player issues in the past, but if you know your own history, there's no reason to believe you won't have a great experience from the moment you sign up.

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Casino Details

Casino opened: 2017
Jurisdictions: Gibraltar , United Kingdom
Certifications: eCOGRA , Affiliate Guard Dog
Total games  1537
CA$ , £ , $ ,
Pending time: 48 hours; E-wallets: 4-5 business days; Credit/Debit Cards: 4-7 business days; Wire Transfer: 7-10 business days