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Players from United States are NOT accepted at the casino

Casino Rating:
2.9 /5

Players from United States are NOT accepted at the casino


Home / Online / Box24
Casino Rating:
2.9 /5

Casino Bonuses

Casino Spins bonus - No Deposit


  • WR: 20xB

New Customer Offer. T&C’s Apply. 18+. 25 Free Spins will be issued upon sign-up. Any winnings from the Sign-up free spins have a maximum withdrawable amount set to $ 100.  The Sign-up free spins expire 7 days after granting.

Sign Up bonus +30 CS

200% up to
€/$ 2000

  • WR: 35xBxD

New Customer Offer. T&C’s Apply. 18+. Plus 30 Free Spins. Bonus expires 7 days after granting.

2nd Deposit bonus +50 CS

250% up to
€/$ 2500

  • WR: 35xBxD

Plus 50 Free Spins. Min deposit: 10 €/$. Bonus expires 7 days after granting.

3rd Deposit bonus +30 CS

300% up to
€/$ 3000

  • WR: 35xBxD

Plus 30 Free Spins. Min deposit: 10 €/$. Bonus expires 7 days after granting.

Casino Bonuses

Casino Detalis

Casino opened: 2009
Jurisdictions: Curacao
Certifications: Affiliate Guard Dog
Live Chat: Yes
Email: [email protected]
Total games  300
AU$ , CA$ , BTC , R , $ , , R$ , ARS
Pending Time: 72 hours; E-Wallets: Instant; Wire Transfer: 5-7 business days

Casino Gallery

Box24 Review

Box 24 is an online casino originally launched in 2009. The site offers slots, digital card games, and live dealer streams from BetSoft, Pragmatic Play, IGTech, Octopus Gaming, and Vivo Gaming.

While no licensing seal is on display and no links are available in the "about us" or terms and conditions sections, they are most likely licensed in Curacao or Antigua and Barbuda.

The site is accessible to all eligible players. If you are in the USA, Sweden, Great Britain, or India, for example, you simply won't be able to load the web page. Near the top of this page, next to the Box24Casino logo, you can see if players in your country are welcome to play.

The welcome bonuses can be quite generous, including the follow-up crypto bonuses, and ongoing promotions are available to most players.

Payment methods are country-specific, so be sure not to use a VPN or other masking tech when you go to the casino. When we visited from South Africa, we found four crytpocurrencies methds available for both deposits and withdrawals. The processing time for withdrawals was stated as "instant". We'll take a closer look at that and other elements of the gambling experience as we complete this review.

While it's unclear if this and any sister sites has had a change in management in the last few years, we do see a new representative handling public inquiries beginning in mid-2020. Some sites that may be associated with Box24 include Desert Nights, Slots Capital, Black Diamond, Spartan Slots, Uptown Aces, Red Stag Casino, Fair Go, and Uptown Pokies.

Complaints over the last year or so are limited, especially considering the number of operations the representative handles. All know complaints are listed:

  • Breaking max bet rule after completing wagering requirements but not canceling bonus by cashing out
    Resolution: Funds restored to account
    [Desert Nights]
  • Denied 3rd "gift coupon" after making two qualifying deposits (both had cashouts)
    Resolution: Coupon applied
    [Uptown Pokies]
  • No deposit bonus denied
    Resolution: "Bonus to deposit ratio" too high, must make deposits without bonuses to remedy
  • Resend document verification (x5)
    Resolution: All valid accounts paid (x4) one multi-account fraud denied
    [across all brands]

It should be noted that Box24, like many other operations in the group, rate players by "class". While many times exceptions are made, it's probably best for players to manage expectations based on the written word, rather than hopes and dreams when it comes to how much will be paid out how often.

VIP levels rise throughout the month until a withdrawal is made. Only one free cashout is allowed per week.

With the knowledge that complaints do arise from time to time against any operator and with the level of service we see across all nine sites in diverse areas of the world, it's safe to assume that most players who are aware of document requirements, bonus restrictions, and their own country-specific banking methods should have no problems here.

We'll take a closer look at the software and games; bonuses and promotions; banking and customer service, and identify any potential pitfalls for players to avoid before we wrap our review up with a final word or two about the overall experience and value players might find here.

Software and Games

The site runs on a proprietary platform and is available in English, French, German, and Spanish. The platform offers easy multichannel access whether you use a a desktop computer, tablet, or smartphone. Android and iOS phones with a web browser can all access the site.

Navigation is cut and dried with no rabbit holes or feedback loops to get stuck in. However you may need to be registered and logged in, in order to see certain aspects of the terms and conditions as they apply to players in your area.

The site's geolocation capabilities allow for a degree of automatic customization which can include game selection, bonuses, banking methods, and for the type of currency dominant in your region to be displayed in the lobby and cashier.

The major games categories are as follows:

  • Slots
  • Live
  • Classic slot
  • Table games

Video poker

In additiont os orting by new, or most popular, the games can be listed A-Z or Z-A as well as by one provider at a time. When we sorted by the provider from a desk in Johannesburg we found Betsoft, Octopus gaming, and Vivo live dealer streams.

Each of these can then be expanded and then more or less sorted alphabetically, etc.

Octopus Gaming provides a few newer games, but most of them are former TopGame titles, acquired by Pragmatic Play, and then spun off or sold as an asset to another owner that has rebranded them as "Octopus".

By some fluke, we also find a Parlay Games title in this category, "Get Crackin". Without following "Alice" on an adventure we'll just mention that is no surprise as many of the brands from the operations themselves to the games have been associated historically.

Oddly enough though, this was the only game in the suite that was not available for fun play - it required login to open. Of course, as is the case with nearly all live game providers, the Vivo suite was not available for practice play either.

In the main slots hall you may also find Trolling for Treasure as well, another Parlay Game from the days of yore. If you like retro games, these two titles should satisfy the itch, they are about as "retro" as any slot out there!


We don't find a unique section where the jackpot games are sequestered, but they are marked in the slots hall with a red flag and progressive jackpot amount displayed.

Our personal preference is to avoid these games. Betsoft and TopGame each had issues with progressive jackpots in the past. At least today, the "Octopus" titles that previously came in two versions do not offer a jackpot version as far as we can tell.

That being said, Betsoft produces games with so many different maths models as well as player options (number of lines, bet per line, etc.) that you can manipulate the volatility to emulate progressive jackpot games. Keep in mind though, that any "local progressives" as well as regular jackpot wins are still subject to the maximum weekly cashout thresholds - and these depend on your VIP level.

Rather than crafting in reams of special rules for certain games, the most easily manipulated titles such as Mmomma Mia are simply not in the library -as well, there is a "God-Clause" in therms giving the operator sole discretion on issues like "bonus abuse", so caveat emptor - may the buyer be aware if trying to determine your own interpretation of "recreational play".

Live games

Vivo Gaming offers several versions of roulette and blackjack, as well as at least one Hold'Em game.

Vivo operates over two dozen tables with dealers, hosts, hostesses, and croupiers who speak the Spanish, Portuguese, English, Turkish, and Chinese languages. Aside from their dedicated studios, such as the one found at 1XBet, the games are streamed from Bulgaria, Uruguay, Georgia, and the Philippines.

But the games don't all come from studios. Some of the streams originate on the floors of terrestrial casinos such as the Portomaso and Oracle in Malta and Princess at Ramada Plaza Gevgelija, in North Macedonia.

Classic slots

We find a small group of 3-line and 5-line slots in this section. Most, if not all are Octopus Gaming titles. One title we didn't recognize was Big Bang, which is ascribed to Pragmatic. Perhaps they developed for a brief period while they held the TopGame assets prior to spinning off or creating Octopus.

Table games

This sections hosts digital versions of regular floor games like blackjack and roulette along with a random number generator-based keno game from Octopus. We always suggest checking the paytable on keno games against a keno calculator to find the sweetspot, if there is one, in the paytable. Sometimes an 8 number pick canbe a much better choice than any more or less.

Video Poker

In addition to video poker titles here - which can only be played in real mode - you'll find a variety of specialty games like 3 Card Rummy, Oasis poker, and pontoon (an English blackjack game).

Bonuses and Promotions

Be sure to see the top of this page for any sign-up offers and up to date deposit bonuses. Offers change over time.

The first thing you might notice about the welcome offer(s) is that the marketing department has trumped accounting in-house. No matter how many times I run across this sort of thing, it needs to be brought up - it can't be "normalized by laughing it off or ignoring it.

What is wrong with the bonus maths?

"XXX% Bonus with XXX cash free spins"

Let's break that down...

For the sake of illustration we'll leave their (generous) numbers out of it for the first example. A three-stage bonus of three individual 100% bonuses is not a 300% bonus no matter how you try to look at it. It's an overall package of 100%. If each deposit was exactly $100 and is matched 100% that becomes $100 + $100 + $100 = $300 / 3 = $100.

The now current offer adds up to 750% before you apply the last part of the maths to it which is to divide by 3 because it is 3 individual offers. 750/3 = 250. The overall match is 250% or your deposit x 2.5 if all deposits are the same amount.

If you do different sized deposits you can inch that up a little bit, but not 3x the middle number of 250%. It's impossible to get to, or above the highest percentage offered.

The best overall percentage we were able to squeeze out of it was just under 300% by making a minimum deposit on the first and second and a maximum deposit on the third (at 300%).

With that out of the way...

The current terms call for 35x wagering on deposit and 35x on the bonus. As the gods would have it, thats the same as 35xd+b so we don't have to break the maths down on that.

If you like high match numbers along with a decent max deposit amount, make sure you look for any current offers for preferred payment methods like Bitcoin.

These offers can change over time, but they are currently offering a follow up crypto bonus that's only available after completing the first 3-stage welcome offer. This incentive is stated as a "400% Bonus on your first 3 deposits."

Neither the general terms and conditions nor the bonus terms speak directly to this offer so you'll be on your own to figure out if it is 400%/3 in some fashion or if it is three individual 400% matches.

Ongoing promotions

Check the calendar for individual and multiple offers 7 days a week. There are also monthly "cash giveaways". Look for raffles, tournaments, and races as well as cash back offers. The cash back is available even if you take a bonus on your deposits. All players who do not have a cashout in the previous week can collect cash back on Mondays.

VIP Club

Earn VIP points on every deposit and on game wagering. There are six tiers. While wager-earned points continue to accumulate as long as you are playing, they can also be deducted when you withdraw more than you deposit. For every $1 deposited, you earn 2 points. For every $1 withdrawn, 2 points are deducted. Wagering is comped at 1 point for every $160 wagered.

Banking and Customer Service

All banking options are country-specific, but generally, vouchers, debit/credit cards, eWallets, and crytptocurrencies are accepted for deposits and bank wires may be added to the list for withdrawals.

Please be sure to check both the deposit and withdrawal options to make sure your experience will be friction-free and enjoyable from start to finish.

Withdrawals are reviewd 5 days per week. Pending time is 72 hours. Document verification should be completed within 5 days. Titanium VIP and Master Level Members will have custom max weekly withdrawals levels.

Customer care

Available 24 hours, 7 days per week. The FAQ section is highly informative, but might be outdated - reference is made to 100% cash back - or - a first deposit bonus but it doesn't appear anywhere else.

Players must be at least 18 years of age to sign up. Account limits can be set by contacting customer support. Game screens show how much time and money you spend and self-exclusion is available.


  • Document verification might take 5 or more days
  • All responsible gambling 'tools' are manual
  • Pending time may be too long for some (72 hours)
  • No deposit bonuses have extra differentials/weightings to complete wagering requirements
  • Bonuses might not be offered to players who are ahead or use too many

The Final Word

Box24 Casino offers players in select regions an assortment of animated and live casino games. While the game selection might vary by country, so do banking options and other elements so this is seen as a positive as the operators are responsive to their markets and can adjust the offering to fit.

While the "marketing math" in offering a "750% welcome bonus" is disingenuous, the underlying reality of +200% to 298% over several deposits is generous. And while the 35x wagering requirement is not the worst it's also not the best.

We did not find any deposit bonuses with max cashouts and we also didn't find any max bet parameters. This is not necessarily a good sign when they also have sole discretion to determine whether your play is "recreational" or not.

However, the fact that the max bet rule seems to have been removed at least 5 years ago, and we haven't seen any complaints about denied winnings bodes well.

Until very recently, player experience here depended on an undefined system of "player class". Some players could only cash out $500 a week, with each increase in "class" increasing that level. We now find one level of about $5000 for all players except those in the top two tiers.

There are many other minor changes in terms, accepted/restricted countries, etc. which indicate a change in management or management style, and none of them are bad for players.

My approach to this casino would be to take advantage of all of the welcome bonuses offered, including cryptocurrency banking incentives if they are, indeed, 400% each. However, before or immediately after the first deposit I would submit documents for approval.

If the 72 hour pending time for withdrawals became paltable thanks to winning, and the balance of customer service was acceptable, I would consider becoming a loyal depositor with or without bonuses. Even though a 35x wagering requirement can be hard to beat, they seem to be offering enough chances to make it worthwhile betting hard some of the time.

In complete transparency, it's mostly the welcome package that attracts me... it's hard to wean myself from instant cashouts, with or without bonuses. But Box 24 has an aura of renewal to it and I can wait 3 days to be paid if I can wait 15 minutes.

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Casino Details

Casino opened: 2009
Jurisdictions: Curacao
Certifications: Affiliate Guard Dog
Live Chat: Yes
Email: [email protected]
Total games  300
AU$ , CA$ , BTC , R , $ , , R$ , ARS
Pending Time: 72 hours; E-Wallets: Instant; Wire Transfer: 5-7 business days