Slot Madness Has A WARNING! Read First Before You Play 275% up to $2750 Sign Up Bonus

Tabatha Fleenor
LCB User

Posted on September 22nd, 2025

0.1 / 5 Terrible

I signed up at Slot Madness and won 4k. I was excited, did everything, even made my first deposit. I waited almost 2 weeks before I was finally able to chat with someone on live chat. Their support was extremely rude, unfriendly. They came up with excuses about paying me, so I never received anything, and wasted my deposit.

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0 votes

Kaykay.87.xo
LCB User

Posted on August 12th, 2025

0.3 / 5

Slot Madness promised a lot but ended up being a major letdown. The game selection looks good on paper, but the fun stops quickly when you realize the bonuses are more trouble than they are worth. Their no deposit bonus rarely works right, which is a big red flag. If you want to try the site without risking your own money, forget it. You’ll just waste time chasing promos that don’t show up or disappear before you can use them. Customer service is slow and unhelpful. When you finally get someone on chat or email, they give vague answers and don’t seem to know their own policies. It feels like you are talking to robots rather than real people. Withdrawal times drag on forever and the wagering requirements are confusing and unrealistic. It feels like they want to keep your money locked in as long as possible. If you value your time and sanity, Slot Madness is not the place to play. The flashy site hides a lot of issues behind poor communication and weak promotions. There are way better casinos out there that actually deliver on their promises. Avoid this one unless you like frustration.

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0 votes

JJodray
LCB User

Posted on October 6th, 2024

0.5 / 5

My wife and I are two of the formal complainers of these trashy, ignorant sub-human beings. Someone should most definitely hack these scum bags and take every penny that they acquired through lies, cheating and stealing. I’m glad to finally see this. Mark my words though, if i had to pick one casino that will be like this one within 5 years- it is Mr. O. They would not cash out my wifes withdrawal of a THOUSAND DOLLARS because her elderly mom claimed a measly bonus under the same IP… if that was even the truth. Theres no way of knowing this though because they hounded her on verification for 5 hours before using the IP as a backup excuse when they figured out all of her identification was valid and verified 6 months prior to this. Youd think this is bad enoughjQuery371028693942045389476_1728205275992?? NOOoooo…. They wouldnt even give her $98 deposit back! They put it back in the casino and told her she had to wager it after this entire mess… she tried 7-8 different games and not a single one let her win a penny after all this. Her wagering was estimated to be complete after she dwindled down to $15- theres no way of know this because they didnt add a playthrough to the account balance… they were never going to let her cash out anything… i have no doubt they cash out other people but they do in fact pick and choose when and who to cash out. Slot madness did not do shady business to the extreme until a few years later… Mr O is well on its way and id bet a thousand dollars they will burn on the blacklist like slot madness and associates. LCB closed my complaint on Mr. O before even investigating it or allowing me to submit evidence… i doubt they even messaged MR. O because of how fast they closed it. They literally just copy and pasted rules about multiple bonuses claimed under the same IP and were never heard from again… i was fond of being a member here until this because it proves they are just as biased as some of these casinos and whichever casino is bringing in the most traffic and publicity like Mr O is, they will not go against the grain in any circumstance.

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0 votes

Amanda Rodewald
LCB User

Posted on July 12th, 2024

1 / 5

Well, good to know that I'm not alone... I'm going to start checking here before trying a new site in the future. I'm still fairly new to this scene and was not in the habit of doing so, but I did have a fairly pleasant experience in chat with one of their support representatives. This led me to believe that withdrawal would be easy, smooth and quick. I was quite pleased by their identity verification provider, HooYu, and the $10 LTC confirmation deposit was equally painless, but I guess that extra $10 was just too much temptation for them. Exactly two minutes after I requiested a withdrawal, it was cancelled without notice or explanation and the live chat option was removed from the site for me. Of course, email auto-response indicates that they may get back to me "due to the high volume of incoming mail." Fortunately, I'm only out the $10 plus some free chip winnings, but I'm nevertheless not too happy about it.

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0 votes

duniadaisy
LCB User

Posted on April 5th, 2024

0.2 / 5 Terrible

this is our top three worst casino site to play at horrible customer service not worth it

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0 votes

Deadeye39
LCB User

Posted on October 12th, 2023

2 / 5 Average

Well, I went from terrible to dislike. At least I’ll have to say I moved one tiny step forward. It says my withdrawal bitcoin withdrawal is approved, but talking to them they said 7 to 10 business days before they even send the payment out I thought bitcoin withdraws were supposed to be faster, so how many days it takes for them to get you approved and then another 7 to 10 business days before they even send it out that is absolutely ridiculous. That’s why we all use bitcoin because it’s faster. You don’t have to worry about the banks and all their excuses they use but of course more excuses so we’ll see how this goes. We’ll see if my dislike go back terrible or we’ll go somewhere we’ll see.

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0 votes

Deadeye39
LCB User

Posted on October 4th, 2023

2 / 5 Average

As soon as I make a $30 bitcoin deposit to verify that I have a bitcoin address for my $100 bonus that I completed, they called me from an unknown number don’t usually answer that I think they called once maybe twice and say they’re closing my account so now I’m losing out the only on the hundred then I supposed to get but my $30 $32 deposit that I just deposited with my bitcoin. This is my username for slot madness ynuq6jc53b does anyone no who I need to contact about getting some help here with slot madness I’m having some big problems with them and it’s getting very frustrating.

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0 votes

Berks
LCB User

Posted on October 8th, 2023

Hello Deadeye39. We will notify Casino Rep in order to help you with this matter. Once we get a response we will let you know.

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0 votes

jrock5503
LCB User

Posted on August 4th, 2023

2.9 / 5 Average

They could not have picked a better name because there is some MADNESS on this site. Customer service was slow and the daily free spins negated any other bonuses I would have rather had. The cash out takes 2 full business days before they process. The slots payout decent though and the freeroll tournaments are legit. OK-mediocre experience

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0 votes

Tink5683
LCB User

Posted on June 5th, 2023

3.6 / 5 Terrible

Customer service is horrible and then they make crazy excuses to not give you your winnings after you jump through all there hoops to get it in the first place

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0 votes

Tink5683
LCB User

Posted on June 1st, 2023

3.6 / 5 Terrible

Did the playthrough requirements for my bonus and was verified quickly so hopefully it won't take long for my withdrawal. Seemed like a decent casino so far but just put in for the withdrawal yesterday and was told 72 hours so I guess we shall see

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0 votes

geedealy
LCB User

Posted on January 3rd, 2023

0.1 / 5

After completing a new playerr sign on bonus I went to redeem. Then..... NOTHING. No customer service help. The link didn't even work. Then after three we eks of waiting my account went magically to zero. STAY AWAY. THEY ARE BAD BUSINESS

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0 votes

ericadawn11-0
LCB User

Posted on November 1st, 2022

0.4 / 5 Terrible

This one was one of the first casinos in a play at. Don’t reason why I played there so long was because I had no other experience to compare it to. I guess I didn’t think you could actually win on online slots at the time so I just kept playing there. Never did withdraw. Pick another casino.

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0 votes

Basescoach
LCB User

Posted on October 4th, 2022

Don’t waste your time. Horrible casino. Better options out there

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0 votes

smills232
LCB User

Posted on November 7th, 2020

0.9 / 5 Terrible

I opened an account here and enjoyed the wide variety of games on this site that aren't available on any other US site that I'm aware of. It wasn't until several deposits later when I tried to get verified to make a withdrawal that I realized that the site is a scam. it is well designed to draw you in and will let you deposit with these but will do everything in their power to keep you from withdrawing. Even on valid withdrawals they have so many roadblocks and time frame issues that it makes you want to bang your head against a wall and give up

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0 votes

China26
LCB User

Posted on June 8th, 2020

0.1 / 5 Terrible

After spending hours on there free chip when signing up and being able to claim the 100 free chip I try to send in my kyc just for them to tell me my account is blocked cause sister casino which I wasn’t even aware off. Like if I’m banned shouldn’t the system right away not allow me to join waist of time

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0 votes

ziggyjamz
LCB User

Posted on July 8th, 2019

2 / 5

Slot Madness Casino is actually a fun place to play. Decent customer service the one and only time I had to use them. But, like so many others have stated, the wait time to request a payout and ACTUALLY receive the payout is so rediculously long that it counteracts my desire to ever play here again.

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0 votes

Saturnm22
LCB User

Posted on March 19th, 2019

OK

if the withdrawals were faster then it would be a casino I would like to play at but the withdraw times is a deal breaker for me ..it should be instant like other casinos

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0 votes

jumboscampi
LCB User

Posted on December 15th, 2017

1.2 / 5 Terrible

Well, This site has certainly been around a pretty long time as far as I can remember and some players love it while others, like myself don't care for it at all. they will usually have a deposit bonus but not much in the way of a free bonus much any more. Not that I have seen anyway and I look for free bonuses believe you me! LOL!! I have heard of some withdrawal issues relating to them but I know recall what happened and what the resolution may have been either. Good luck!

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0 votes

trev.ebner
LCB User

Posted on December 8th, 2017

4 / 5 Liked It

If the withdraw process was faster, this would be one of my top 5 depositing sites. Managed 4 withdraws in the last few years and have been paid without issues, but the wait was between 6-12 weeks, faster for last winnings to 3 1/2 months for $1400.

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0 votes

Rusty Fetterov
LCB User

Posted on September 1st, 2017

0.9 / 5

I have to agree highly with the warning to this casino. I got some very high no deposit bonuses from them and when I won they never paid out waited 3 months contacted customer service numerous times and then the money just disappeared with no record at all I would advise highly playing at this casino in any of their sister sites.

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0 votes

maes10
LCB User

Posted on August 14th, 2017

2 / 5 Average

I personally have never had payout w/playing there so don't know regardless of LCB's warning....I like the software for the slots........

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0 votes

joyce.kmetz.9
LCB User

Posted on May 3rd, 2016

I just a minute ago received a payout that was approved on may 23, 2016!!! I have 3 more , I cant wait to see how long they take! like another person said, they sure do give the run around when they have to pay you!!

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0 votes

Anchi
LCB User

Posted on April 18th, 2016

0.1 / 5 Terrible

Hi leannep, Yes,the bonus has expired. They didn't notify us about the expiry date of the bonus. Thank you and sorry for the inconvenience.

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0 votes

leannep
LCB User

Posted on April 17th, 2016

0.5 / 5

Just talked to Slot Madness - they said this chip is no longer valid. I was given a link for a $50 chip for Captain Jack. I thought that that casino had some probems, including malware...? Not sure why this is still being displayed on LCB if either of these is true. Thanks.

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0 votes

getcloud
LCB User

Posted on April 14th, 2016

0.5 / 5

customer service is a joke here if you think otherwise your crazy they are slower than dead people and they are rude as hell! i have a players reward card yes i dont play rtg casinos often but anytime i do i use my prc just for the simple fact if something becomes difficult with a casino and my funding or withdrawals it gives me a second place to get assistance but this casino doesnt take into consideration that over half my prc depositing is done with real cash money balances off my prc and everytime i need to go into live help they take 74 mins to look at my account then come back and prove themselves ignorant left shoes by stating "umm duh it appears your deposits are from a players reward card balance, umm duh these are considered free bonuses so you are a reduced limit and withdrawls are not processed if used more than once isince a deposit is made umm duh;;;" someone needs to put these sheep back in a field and get people who can read and possible dress themselves in the morning because i bet my salary these people they hire now couldnt spell GED little lone acquire one ffs im DONE here!

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0 votes

clark68071908
LCB User

Posted on March 26th, 2016

4 / 5

I love the slot games and they offer excellent deposit and no deposit bonuses. Customer service is always extremely helpful.

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0 votes

Bgdubs
LCB User

Posted on March 15th, 2016

0.5 / 5

i never bothered with this casino as a for real experience, but i did take advantage of their bonus code 1000FREE like a million times just so i could pretend like i was a baller and just making ridiculous bets all over the place... but ultimately avoid this casino if you're playing for realsies.

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0 votes

getcloud
LCB User

Posted on March 11th, 2016

0.5 / 5

HORRIBLE customer service its like these people are suppose to be working in a haunted house cause they are trying to chase you away

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0 votes

McAnthony Balingit
LCB User

Posted on February 2nd, 2016

0.5 / 5

Don't waste your time and money playing here.

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0 votes

LadyEnygma
LCB User

Posted on January 29th, 2016

4 / 5

I played here for the first time 2-3 years ago. I played my first No Deposit Chip, made wagering requirements and started the withdrawal process. I was asked for my Identification, Utility Bill, and Credit Card that I would be using to deposit. I had my documents to them within the day. I received an Email from Slot Madness stating that my payout was approved! I then proceeded to wait for an Email from the payouts department, which I did within 2 days. The Max Cashout on the Free Chip was $50. Within 5 days I received my check! I know this casino has gotten a bad rap, but my experience with them has been a pleasant one!

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0 votes

Diggs29
LCB User

Posted on January 28th, 2016

I played here for the first time today and found the games different for a change from all the other casinos I usually play at. The bonuses were different and fun to play. The fact that I can choose my speed of play is a bonus too. I have not deposited yet though. Reading these reviews I am not sure I should? Is there other casinos with a better reputation with the same games? Thanks for the help.

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0 votes

eberetta1
LCB User

Posted on January 25th, 2016

Played the Ancient Wonders slot at Slot Madness. Played with a bonus that quickly went to $260 before falling back to the $60 range. I better go play some other slots while I still have some jingle in the bankroll.

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0 votes

coolsongss
LCB User

Posted on January 25th, 2016

This casino is known to be a rogue casino under AceRevenu affiliate program. I have no doubt that players should go to other casinos. But, I happen to see some reviews with higher ratings which were written by a member who I know in other online forum. His comments were right in other forums. Judging by the date of his comments, maybe this casino paid out at the early stage, to induce players for the higher deposits. Do avoid this casino.

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0 votes

tinker
LCB User

Posted on January 25th, 2016

3 / 5

I like this casino to play at when I need a little change. I signed up with a no deposit bonus a couple of years ago and have since made a handful of deposits. I haven't had the luck to be able to cash out. But after reading some of the comments I'm a little leary about making anymore deposits here. As far as customer service goes I've only had to deal with them once and it went fine.

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0 votes

chohlet
LCB User

Posted on December 27th, 2015

1 / 5

Dont trust this casino, the payments are so delayed and need weeks this is so bad... also support is very bad, only giving answers by copy/past so you think this is not an chat agent but a computer who answers automatically... lost no deposit bonus fast but im happy that i lost so will not have problems and have to wait 20 days for cashout :D:D:D

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0 votes

trev.ebner
LCB User

Posted on October 6th, 2015

4 / 5 Liked It

I really enjoy this casino, but their withdraw process needs help. I was "approved" for payment on 09/21 and it's 10/05 and all I got from support was "10 business days". I have deposited in all of other sister sites and had the same problem. Don't get me wrong, they do pay but it took over 5 weeks last time to get a western union, which can be received overnight. Slot Madness, please fix the issues in your banking department. Love to play here but hate the wait.

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0 votes

Gloriabe
LCB User

Posted on October 3rd, 2015

I am from Canada and joined here with a NDB, which I did not have any wins on, or cash outs. I know it says here that Canada is not allowed but I went to live chat and they said Canada is allowed. Maybe their laws changed. I then made a deposit using my Player Rewards card and claimed a fantastic welcome bonus. I don't know if I really like Nu-works games. I did play several but am not too excited about them, I like RTG better, however I may like this Casino later on after another deposit and I play more of their games. I had a good time here, and I know there is a warning here, but I do see some have made withdrawals with no problem, so I think I may deposit later on.

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0 votes

chillymellow
LCB User

Posted on July 20th, 2015

3 / 5

Slot Madness has grown on me. I've become a fan of several of the Nuworks slot games - Candyland Cash, Eye of Egypt, and Ancient Wonders are usually on my play list. It is not too difficult to receive great deposit bonuses here and in between depositing, there are always free chips to use. And to my surprise there is usually some cashback waiting for me after busting a deposit. They often have the 290% no rules bonus. I've had no problem with making playthroughs here, but unfortunately, the problem is having enough balance remaining to make a withdrawal request. I did once request a cashout, but they did take a long time and I took it back and enjoyed the heck out of playing it. I like to play their tournaments and have received some nice prizes in doing so. They seldom have free ones, though. I suppose if you can't stand a delay in payment, you may not want to play seriously here, and you can play for free to try out the games. You really should get to see a few rows of bouncing Gingerbread men. Nice sound efffects on all the games, good software, very entertaining.

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0 votes

Kristen Munoz
LCB User

Posted on July 11th, 2015

3.5 / 5

really good slots with good bonuses they just lose more then win I have not played too often for that reason . I still would recomened to others to try there luck its a lot of good games

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0 votes

teraxyz
LCB User

Posted on June 10th, 2015

Signing up here is an absolute nightmare!I tried 4 different times to register and still have certain fields that were not valid?I never even played here before and the page kept going back to first sign up page? my username and password wouldn't work,what the hell?I gave up.I'm not going to kept wasting my time trying to sign up to play somewhere!it goes to show that perhaps this is not a good casino?

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0 votes

acgofer
LCB User

Posted on June 9th, 2015

0.5 / 5

Definitely not a recommended casino! Please don't waste your time here. You will rarely, if ever get a successful withdrawel. Customer service ignores you when you inquire about a pending withdrawel. Buyer beware!

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0 votes

73kdub
LCB User

Posted on March 4th, 2015

4 / 5

I enjoy playing here because they offer the NUWORK software and I get bored with RTG sometimes. They customer service is good and live support operators are always helpful and friendly. They have lots of great deposit bonuses always available and lots of free chips as long as you’ve made a deposit in between.

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0 votes

deb66
LCB User

Posted on July 7th, 2014

4 / 5

I was kinda surprised to see the warning symbol by this casino. I have played here for awhile and actually had a cash out a couple of months ago with no problem. I would recommend them.

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0 votes

mrohacek
LCB User

Posted on May 13th, 2014

3 / 5

I know that against all your complaints and negative experiences with this kind of casino will my case make no importance, but anyway. I have learned from the yellow triangles near casino name in the list, but I had never any problem with this casino - I deposited, withdrawed and support was also relatively in the standard. Just thinking about it, if it was just great luck, but - no negative incident happened during all the time I was in touch with slot madness.

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0 votes

kenneth larsen
LCB User

Posted on March 23rd, 2014

4.5 / 5

this i like .i have won on bonus many times...

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0 votes

Pattywak
LCB User

Posted on October 2nd, 2013

3 / 5

Slot Madness Casino has changed from using Real Time Gaming recently and is now using Nu Works Software, but the homepage can confuse you still without a clear software title and previews of some that I know are real time gaming. But, if you can get past that seriously confusing information, and believe you can trust what others are saying, it is not an intentional fraud, but being updated they told me. I was skeptical, but a friend of mine had played there too, so I felt pretty sure it was not going to trick me out of my money, but the transition created some other issues they were working on too. Anyways, I created an account recently, and played, but lost. I can tell you I loved the new choices of games, felt pretty close to microgaming, which of course I can no longer play. I miss the good old days when you could actually do what you wanted with your own money. maybe that day will come again, sooner than later.I really had a great time playing there! Even with the glitches and not a tremendous list of games, I felt the ones they had were CHOICE, GRADE A, well just super duper cool. Table Games, Stud, 21, Video Poker, Bonus or Deuces Style from 1 to 100 hands, Progressive, and about 30 awesome Video Slots! Try Babuska or Eye Of Ra for lots of free spins and fun. Bet a penny or a quarter on most all the games, which makes money last longer in my opinion! Deposit by Visa, Moneybookers, Click2Pay, Neteller Withdrawal by Neteller, Bank Wire, Bank Check, Wire Transfer I played by using my Netspend Visa to deposit and have not cashed out anything, but it can take up to 10 days processing withdrawals. Fax in documents early. Currencies are by Dollars, Pounds, or Euros. Restricted Countries are way too many to list, but USA (except Kentucky) and CANADA are allowed. If you don't live in either, ask Support beforehand. Support was really nice, but Live Chat is busy so be patient! I even got a personal call welcoming me and thanking me with a freebie that day for hassle and I was trying to deposit before that! LOL I DO RECOMMEND SLOT MADNESS, THEY ARE FUN, NICE, AND SLOTS ARE GREAT! And don't forget to ask for a no deposit bonus to try first. they give you another one after as well. BUT PAYOUTS ARE REALLY SLOW, SO SEND IN DOCUMENTS RIGHT AWAY BEFORE EVER REQUESTING CASHOUTS.

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0 votes

pokergranni
LCB User

Posted on August 22nd, 2013

Slot Madness is one of the many Real Time casinos. With that said, all of the games at Slot Madness are just like the other associated casinos. I have played at several of these casinos and I have found that some of the games have looser payouts than others. Example, Cleopatra’s Gold at one casino does not play the same as Cleopatra’s Gold at another sister casino. None of this group of casinos that I have played at was what I would call loose or perhaps generous. I know they are not in the business to give money away but at least a player could enjoy a bit more playtime than what I experienced; approximately 10 minutes. The slots are nice graphically and most of them do not have annoying sounds. There is a good selection of different slots for a player’s choice. The bonus round machines I played did not hit the bonus round often. I did not count exactly how many spins but it was in the neighborhood of about 100 to 150. Slot Madness’ Keno payouts are horrible. I played a 4 spot ticket and the payout for hitting 2 out of 4 was returning my bet. Had I of hit the 4 out of 4 ticket the payout was a paltry 120 coins. It is too bad that Slot Madness does not add 4 card Keno to its line-up. I have played these machines in land-based casinos and they really make the game much more exciting. The video poker was just plain, nothing outstanding, just the regular generic machines. The only good extra feature was the turbo button a player could use when playing multi hands. It really helped speed the game up and I did not have to wait long to play the next hand. Slot Madness does offer their players tournaments BUT only if you have made deposits. I tried to play in a tournament before I made a deposit and I could register. I contacted their live chat and I was childishly told that the tournaments were strictly for depositing players, ONLY! Not really a customer friendly answer. One the Granni scale I gave Slot Madness a 2 out of 10. I would not really recommend this casino.

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0 votes

miinutes
LCB User

Posted on May 31st, 2013

There favorite comment and never a reply from payout, sent 5 emails and nothing: Every person in chat sounds like a robot. What good is chat if you can't get any answer, I don't need to know payout was approved I can see that, what I can get info on is the review part of it and they can never tell you anything. Poor networking on there part 19 days and still no payout...what the heck.... Steph: Once your payout has been approved all of your inquiries will be handled by the Payouts Department. Their schedule is from Monday thru Friday from 11 am until 7 pm EST. Steph: Please send an email to payouts@slotmadness.com Steph: They will get back to you as soon as possible. Steph I don't there is no such thing as the payout department becasue even when I talk to chat in the morning they can't contact them sounds to me like a delay tactic...

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0 votes

hubertus22
LCB User

Posted on May 21st, 2013

When I tried to use the code: LCB30 I received the message it had expired.

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0 votes

zuga
LCB User

Posted on November 30th, 2012

0.1 / 5 Terrible

Some of the USA faced casinos are struggling with money processing due to strict legislation. So if you are based in US then it's prolly why you got limited banking options now.

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0 votes

orangebloosom
LCB User

Posted on November 30th, 2012

I love this casino too, well up until a week ago, I was always depositing using a visa card now there telling me that i can only us western union or money transfer for security reason I have no idea what that means I wish someone can explain that to me.

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0 votes

christinef
LCB User

Posted on June 28th, 2012

i never can find the promo money..

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0 votes

masskat
LCB User

Posted on May 8th, 2012

this is by far my favorite casino..the bonuses in the games come frequently- you can win a very decent amount of money hitting the bonuses with small amounts per spin spent. I have only hit the game jackpots 2 times in my life and both were on this casino and I think live chat is extremely accomodating..after a couple of deposits they always give me free chips without me asking for them..

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0 votes

Melcb
LCB User

Posted on September 19th, 2011

0.5 / 5

Hi Kathleen Silver, You signed up 2 accounts at Slot Madness both under different affiliates. Unfortunately you are ineligible for this LCB free chip

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0 votes

Melcb
LCB User

Posted on September 9th, 2011

0.5 / 5

Hi Kathleen, I contacted the rep and they informed me that the code is still valid. Please send me your username and i will have it credited. If Zuga hasnt already done so for you.

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0 votes

zuga
LCB User

Posted on September 2nd, 2011

0.1 / 5 Terrible

Hi Kathleen Silver, I understand your frustration but do NOT appreciate your tone. If you private message me your user name Ill contact them regarding this bonus issue. Admin

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0 votes

Kathleen Silver
LCB User

Posted on September 2nd, 2011

I WENT THRU HECK AND ROUND AND ROUND WITH LIVE HELP AND THE CODE LCB25 IS NO GOOD!! WHAT THE HECK! I waste more time trying to get these sites to credit these codes and more and more - none of them are any good or expired! Someone needs to set these people straight or u need to get it straight.

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0 votes

gmagma
LCB User

Posted on January 20th, 2011

UP DATE YOUR CODES PLEASE THANK YOU.

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0 votes

pokergranni
LCB User

Posted on March 28th, 2010

When I tried to redeem the bonus code LCND1 as listed, I received the message the code has expired. Wonder Why???

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0 votes

blueboy22284
LCB User

Posted on February 20th, 2010

Please wait for a site operator to respond. You are now chatting with \'Jen\' Roland: hi Jen: Welcome to slot madness. You are speaking to Jen. How may I assist you? Roland: I am trying to login and it says to contact support, I have created a new account to show my affiliation with LCB.com by downloading through them to use their ND code. I created an account but downloaded directly from the site without connecting through LCB, can you delete the account roy222010 and unlock blueboy222 please Jen: one moment please Roland: thx Jen: you can only have one money account in online casino ,and the valid player |ID will be the one you opened first which is roy222010. Jen: therefore we can not open blueboy222,and you can only be able to get your ND code when you download the casino from the affiliate site and not our casino Roland: I understand only having one account, can you delete roy222010 and leave open blueboy222. I had this issue at another rtg and was no problem, I would like to use the nd code JCND1 but it will not let me because I had downloaded and created the account direct from your site instead of through LCB, I am just trying to correct this Jen: if you have downloaded the casino from our website ,you will not be able to get your ND code as it will advise that it is not associated with the correct affiliate. Roland: I understand this Roland: I am trying to correct the mistake Roland: I have been affiliated with LCB for a lil under 2 years, I am not trying to pull one over on you. I know it withing your ability to correct this with me, can you help? Jen: we can not be able to anything inregards to that ,we are not able to reverse it Roland: the account roy222010 can be deleted and blueboy222 left open, this should correct the mistake. Will you do this for me please? Roland: my affiliate id for LCB is blueboy22284 Jen: we are not able to delete an old account we can only delete the new one ,and the system automatically restrics you from logging in if you happen to have another active account Roland: then can you credit my account with the bonus in consideration of my error? Roland: my affiliate ID is blueboy22284 with LCB, this can be easily verified before I playthrough this ND bonus and I would have to make a deposit in order to withdraw if cleared. Roland: I would like it if you could credit me the bonus trusting that my affiliation will be verified within a reasonable amount of time. Roland: I am going to post this conversation on the site and request that admin help me to resolve it, I am sure they will contact the casino and verify my affiliation Roland: Just a little trust on your part and a few clicks to keep a potential customer interested....... Jen: your affiliate will not be verified as you downloaded the casino is our website so you have forfieted your ND coupon Jen: it is not a trust issue believe me , it is the catch associated with the affiliation and you have another account active and that is not allowed Roland: I will continue with my plan knowing that LCB admin will have more success in helping me, I have had this issue at another RTG and it was easily fixed by the LIVE support I am not understanding what is going on with you and/or your team. You are not going to try and help me just dismiss my issue? Jen: i can give you $ 10 ND Jen: that is the best i can do for you Roland: cool, I just want to try it out- I have been playing at bodog and looking for a new rtg to take its place. Jen: i will credit that on your account ...one moment Roland: that is what I am talking about, you looked at the issue and produced and easy solution, thank you! I will def post this now to show potential downloaders how your support staff are doing a great job in ensuring the satisfaction of its current and potential depositers. took a little work but they were able to rectify my mistake! good luck all and thanks LCB

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