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Grand Rush Casino

Players from OHIO are accepted at the casino

Casino Rating:
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Average
2.7
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Home / Online / Grand Rush Casino

Casino Rating: 3.9 / 5

Casino Rating:
3.9 /5
Average
2.7
lcb.org
5
freecasinogames.net

Casino Bonuses

Sign Up bonus +50 CS

200% up to
$ 1000

Details
  • Code: WELCOME200
  • WR: 60xB

New Customer Offer. T&C’s Apply. 50 Free Spins on 7 Chakras - Code: WELCOME50. Match deposit bonus offers greater than 100% will carry, a playthrough requirement of 60X before a player can make a withdrawal and have a maximum withdrawable limit of $1,000. Purchasing players may only claim a deposit match bonus offer in the first 5 minutes of their purchase or if their account has 75% of the original deposit available in their cash balance.

Casino Bonuses

Sign Up bonus +50 CS

Sign Up bonus +50 CS

200% up to

$ 1000

New Customer Offer. T&C’s Apply. 50 Free Spins on 7 Chakras - Code: WELCOME50. Match deposit bonus offers greater than 100% will carry, a playthrough requirement of 60X before a player can make a withdrawal and have a maximum withdrawable limit of $1,000. Purchasing players may only claim a deposit match bonus offer in the first 5 minutes of their purchase or if their account has 75% of the original deposit available in their cash balance.

  • Code: WELCOME200
  • WR: 60xB

Casino Detalis

Casino opened: 2019
Jurisdictions: Curacao
Certifications: Affiliate Guard Dog
Telephone: US Toll Free: 18778817629
Telephone: NZ Toll Free: 1800834497
Email: [email protected]
Live Chat: Yes
Total games  359
AU$ , BTC , $ , NZ$ , LTC , ETH , BCH ,
KYC: 48 hours; Pending time: 48 hours;

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Grand Rush Casino Review Jump to comments

New pokies site accepting Australian players

Grand Rush Casino has now gone LIVE with... 

Pokies offering progressive jackpots, bonus features, extra spins, and other ways to turn a regular pull into a grand rush of cash on a lucky day.

Pokies not your cup of tea? Try poker, blackjack, roulette, or specialty games like keno to boost the thrill factor - all from top software providers.

We don't know a lot about the management of this gaming site yet. There is no license listed or displayed, no About Us page, and no ownership or management details in the terms and conditions. We do know that they run a hybrid mix of games from Saucify (formerly known as Betonsoft) and Nucleus Gaming. We know they are focused on the Australian market and when we came upon them, the only currency accepted was AUD.

Our guess is that it may be a white label. These are usually run by the solution providers (Saucify) and marketed by the label owners. However, this is just a supposition based on a few factors such as a bog standard BOS help file, and some terms that we find at other operations not related to each other. As the venue has not established much of a reputation yet one way or the other, we'll stick to reviewing the website, games, banking and customer support options and bonuses. We'll also list any pitfalls we find including odd, unfair, or unclear terms.

Software and Games

The website is laid out for mobile and desktop users. The main lobby gives several navigational options to help players find the type of games they want to play. There is also a hamburger menu in the upper left corner.

  • Login
  • Register Account
  • New Player Bonus
  • Promotions
  • Contact Us
  • Live Chat

Saucify/Betonsoft

Like most Saucify sites, you'll find a promotions box in the lobby touting the latest offers. Visitors are unable to navigate through the featured promotions but the box cycles through quickly.

Most of the more long-established sites carry only Saucify games. The software and game provider was launched in 2006 as Betonsoft and rebranded to the current name in 2014. Soon after that, a new company called Genii appeared with European licenses (Malta Gaming Authority and the Gambling Commission in the U.K.) along with very similar games. However, we find another anomaly here, unrelated to Betonsoft...

Nucleus Gaming

Nucleus is like a twin of Betsoft, and supposedly a separate company altogether. But they've done a similar thing to Saucify/Genii. Their entire library of games is full of direct interpretations of Betsoft 3D slots. The imagery is different while keeping the same themes, the payables and presumably the game maths are identical, and the feature mechanics are interchangeable.

We can only assume this is done for licensing considerations and possibly in an attempt to allow one brand to be deployed into gray markets like Australia, Canada, and the US - while the other brand is only deployed in regulated jurisdictions. Again, this is all supposition and we'd be glad to hear your thoughts if you have other ideas.

The Games

Most of the Featured Games we saw were video slots. There was about a 50/50 mix of Saucify and Nucleus games. 

Look for older and newer Betonsoft/Saucify favorites like:

Big Game

Piña Nevada

Monkey Business

Alpha Squad

Age of Spartans

Along with 3D video slots with animated characters and some interactive bonus rounds from Nucleus Gaming:

The Family II 

Van Pelts Wild Adventure

Blades of the Abyss

Video Slots Category

We found a nice mix of games from both providers with Nucleus headlining the top positions. Saucify slots were all found on the lower part of the page and marked as "Retro". We like retro games!

Some of the nine-liners like Roll Up! Roll Up!, Reels of Rock, Frontside Spins, Cosmopolitan, and Double Trouble tend to spit out fairly big wins on occasion. However, it seems they are referring to the style of games from that provider as even the newest releases, with NEW banners on them were marked as Retro.

Table Games Category

This section was noticeably lacking in content with only about half a dozen games on tap. The good news for us was the actual selection of Saucify titles. 

The Video Poker suite was a little more filled out with about a dozen Saucify titles including full pay 9/6 Jacks or Better, along with a few more highly volatile games for niche players and those who have developed proper strategies for games like Deuces and Joker and Double Double Bonus Poker.

Other Games

All we find in this lonely category is the Keno suite. While they do offer a nuts and bolts game, most of the fun is to be found in their specialty Keno titles like Super Keno, Power Ball Keno, and Captain Keno. Look for multipliers, random awards, and more in these Hail Mary games to build a balance back up or start off the session with a potentially huge win.

Games Wrap-up

Players are going to find a great selection of slots, including old favorites and newer games. It can be a little disconcerting for an older player to spin the reels on a game that appears and even feels like another title, but players new to Betsoft or Nucleus title will only find bright and fresh games, rendered in cinematic 3D quality, with plenty of bonus rounds and entertainment in the bundle.

We'd like to see more diversity in the package to include a live dealer suite or at least a greater selection of card and table games. This could simply be a personal preference, as we know most players go straight to the slots and stay with them most of the time. For those who rarely or only briefly play other games, the selection may be just right.

Bonuses and Promotions

Bold welcome offers are waiting for first-time players! The incentives are easy to reach from anywhere on the site. At the very top of the page, under the three-line hamburger menu, and in a lobby-box in the main part of the site. 

Once you find an offer you want to explore further, simply click on "Read More" before checking out the General Bonus Terms - however, we always suggest reading the terms any place you play. We'll point out a few of the odd ones found here in a moment. For now, here is how to claim your welcome bonus:

  1. Click "Visit Casino"
  2. Register an account and login to the casino
  3. Click on Cashier (from the home page drop down menu) and make a deposit
  4. Click on the Bonus Tab
  5. Enter the relevant bonus code (example: WELCOME200) and click claim

Banking and Customer Service

  • Credit cards
  • Prepaid Cards
  • Gift Cards
  • Bitcoin

Players in different locations may have different deposit and withdrawal options available. Please check the banking section to know which payment methods you can use.

Want to talk to a casino representative?

  • Hosts available 24/7 on live chat
  • Australia phone number
  • Email

Pitfalls

There are a few bonus terms that players should be aware of in order to have the best experience possible. Match bonuses of 100% and less have no max cap on winnings and fairly reasonable playthrough requirements. Anything over 100% has another 50% tacked onto wagering and only allows a max cashout of $1,000... something to consider, depending on your playstyle and bankroll strategy!

No table games or video poker can be played with a bonus on your first three deposits. Breaching this rule can result in the loss of all winnings. New players can use a bonus to play slots and keno as well as scratch cards if and when they are added to the site.

There is an odd rule along with conflicting guidance on when you can accept a bonus. One part states that you must not touch your bankroll prior to claiming a bonus. Another section instructs players that they have 5 minutes or until they use 25% of their bankroll, whichever comes first, to claim a bonus.

The oddest term might relate to players who play their balance and then request a bonus (although the practice is banned in other terms). It states: 

Deposit Match Bonus claims on deposits that have been wagered in full (to a zero balance), will be subject to the sole discretion of the Casino and a maximum withdrawal rule of $100 will be applied.

When in doubt, shout out, and get it in writing.

The Final Word

It's always a struggle to review a newer operation, especially when our desk is not sure of the origins of the operators. As an independent reviewer, I'm tasked with finding out what I can and telling it like it is. I learned years ago that it's not worth the time to ask and when I do make inquiries I never let on that I am reviewing the property. All we can do in this situation is to keep an eye on the public spaces to see if complaints emerge.

With the finalized gambling law in Australia, it's understandable that certain operators would not want to be identified or even traceable through a posted license. We do not know if that is what is occurring here, but it's a reasonable assumption. The alternative may be that Grand Rush Casino is simply not a transparent operation in any way. Only time will tell.

As for the game selection, it is perhaps the first time we've seen the mix of Saucify and Nucleus Games. It's an interesting mix and they do complement each other nicely.

Review Grand Rush Casino

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User reviews marked with this logo are syndicated from LCB.org
lcb Ang Ang
LCB User
Posted on December 6th, 2023
Nearly beat the wagering requirements on a NDB before my luck ran out. Deposited $15 via BTC a few days later and ended up turning it into $230. Verification and withdrawal process was a little longer than my liking. I'm used to sending in my documents, getting verified, requesting withdrawal, and getting paid all in the same day. I'd say with these guys the whole process took maybe like 5-7 days, from me sending my documents in to the BTC arriving in my wallet. Really the only thing I didn't like; but if I feel like I can get lucky there again, I might use one of their deposit bonuses they send me. Aesthetic wise, it gives a little bit of an older feeling in terms of design and interface; but it runs smoothly

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lcb TheMightyDeezer TheMightyDeezer
LCB User
Posted on August 12th, 2023
I must say personally I do not recommend this casino. The games are fine, much like the other (more reputable) rivals. I recently had to reformat my phone so I lost my way of tracking where I did or didn't have an account.. Thinking I had never tried this casino, I made an account with no red flags.. but when I got signed in, I though "Hmm.. This looks familiar.." So having become aware of the do's and don'ts I decided to send customer support a quick message and asked them to please check if I had an existing account, before I played. They were polite until she confirmed there was an account.. Then I very much got the vibe, I was being accused of creating another account intentionally (Even though I immediately told them as soon as I felt I had made a mistake) Note this was one rep., it is very possible they have other techs who are not so.. uninviting.. this is just my personal experience.

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lcb Apeninja Apeninja
LCB User
Posted on February 25th, 2023
Not my biggest fan can never get customer service had to resubmit my documents 3x I just gave up

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lcb janscasino janscasino
LCB User
Posted on January 17th, 2023
I had a consecutive coupon balance of 870$ or something I stated they were just that they reassured me all was fine I verified asked again nothing was red flagged or anything so I proceeded to cashout they ended up canceling my withdrawal over that issue otherwise deposit between bonuses and have fun !

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lcb tough_nut tough_nut
LCB User
Posted on December 13th, 2022
Hello Hchilton46, we'll check with the casino representative regarding the exclusive offer and update you as soon as we hear back.

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0 votes
lcb Hchilton46 Hchilton46
LCB User
Posted on December 13th, 2022
The 60 free spins is expired. I also tried the other promotion and they said it was invalid too.

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lcb QueenChristine QueenChristine
LCB User
Posted on August 4th, 2022
Love the saucify slots. Chat service always willing to give free spins. I like it here…..alot!

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lcb mizzkitty727 mizzkitty727
LCB User
Posted on July 14th, 2022
I've been playing at Grand Rush for over a year now and I have made NUMEROUS deposits during that time. I have only cashed out TWICE, and the total amount of all my withdrawals was approx. $2300. Today I made a straight $50 deposit, but I didn't win. I wanted to make another deposit, but I wanted to use a deposit match bonus so that hopefully my money would stretch a little farther this time. I've used numerous match bonuses in the past, but I didn't see any posted on their site, so I asked a rep via chat if they had any bonuses I could use, and this is how that went: Rep: How may I assist you today? Me: Do you have any deposit bonuses that I can use? Rep: Unfortunately your account is not eligible for bonuses Me: Why is that? Rep: This is because you have a withdrawal amount equal to your deposit amount Me: Whaaaaat? I KNOW I have deposited A LOT more than I have withdrawn. Me: Can you please add up my total deposits and total withdrawals? Rep: Unfortunately the system do not show us that At that point I ended the chat, and then I went to my account history and did the math myself. Sure enough, I had 48 deposits and only 2 withdrawals, and my total deposits were 3 times more than my $2300 in withdrawals. I went back to live chat and got the same rep, thank goodness. I told him that I added everything up and that I was right about my withdrawals being less than my total deposits. So, he then he checks with his supervisor and suddenly now I'm "entitled" to a "one time" deposit match bonus for 200%, but after that I would have to made straight deposits only, and MAYBE I will start getting bonuses again. WTF, right? So, I took the deal and lost, of course, unfortunately. There are SO many other online casinos out there that have A LOT more to offer players like me who are loyal and deposit regularly. I like Rival games, but Grand Rush isn't the only casino that has them, so I will be playing elsewhere after this b.s. nonsense.

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Company Info
Casino opened: 2019
Jurisdictions: Curacao
Certifications: Affiliate Guard Dog
Affiliate Program
Mobile devices
Deposit and Withdrawal
Customer support
Telephone: US Toll Free: 18778817629
Telephone: NZ Toll Free: 1800834497
Email: [email protected]
Live Chat: Yes
Languages
Total games  359
Currencies  
AU$, BTC, $, NZ$, LTC, ETH, BCH,
Withdrawals
Cashout times
KYC: 48 hours; Pending time: 48 hours;