DragonBet is owned and operated by Playbook Gaming Ltd, a company licensed and regulated by the UK Gambling Commission in London. As a platform born from the betting ring, DragonBet places emphasis on customer values and acknowledges the longstanding rivalry between backers and layers. The platform is committed to translating on-course values into the online realm. It proudly maintains a presence at betting rings across the UK.

DragonBet offers a diverse range of betting options, including sports, in-play, virtuals, slots, live games, and exclusive promotions. With a focus on popular sports like horse racing, football, and rugby, it provides a platform for sports enthusiasts. The site provides in-depth odds and live-streaming options for various races and matches. The platform aims to deliver a comprehensive betting experience with a user-friendly interface, exclusive promotions, and a commitment to responsible gambling. The casino section, while not extensive, features games from notable providers such as Pragmatic Play, NetEnt, and Leap.

This UK/Welsh platform clearly emphasizes sports betting and sportsbook services as its main focus, which is evident from a quick glance at their homepage. Although the platform may not be a dominant player in the market for slots and live games, it does present a noteworthy collection that deserves recognition.

The website is, by default, available in English, but there is a Welsh option to use as well given that this is primarily a Welsh entity that serves the fun around the UK.

Engaging in gambling provides a thrilling escape from reality, allowing you to unwind and enjoy yourself. While the allure of winning substantial prizes and fulfilling dreams is enticing, it's equally crucial to advocate for responsible gaming. The platform actively supports this, providing members with online tools to manage their gaming engagement. Responsible gaming is a significant aspect of online gambling that should not be disregarded by any operators in the market.

Now, let's explore some other features of this platform. Below, you'll find essential and helpful information to help you make an informed decision.

Software and Games

The platform falls below average in terms of the quantity of available providers. However, it compensates with experienced and top-tier providers in the market, such as Pragmatic Play, NetEnt, and Leap.

Regarding the platform's casino game selection, it's important to note that the platform is more focused on betting and sports. Therefore, the selection of games is not extensive, and you will not find many popular titles here.

Pragmatic Play dominates the selection and offers some player-favorite choices. Anyhow, the slot selection is limited and maybe not be suitable for case-hardened players who require diversity. The platform includes slots like Big Bass Bonanza, Buffalo King, Mustang Trail, Nile Fortune, Power of Merlin Megaways, Sweet Bonanza (including the variants), and a few John Hunter classics.

The table game selection is minimal, featuring one game each for blackjack, roulette, and baccarat. Considering the platform's focus on betting, expectations for the game selection were not overly high. It's a suitable choice for sports enthusiasts who occasionally enjoy slots or a round of blackjack. We hope that the game lobby will expand over time, providing more options for players on the platform.

The live section and games present a different situation, highlighting the platform's strengths in offering a well-equipped selection. Pragmatic Play's contribution in this area is commendable, providing a diverse range of game shows and table games in a live setting. The live section, although compact, effectively meets the site's needs, delivering interesting options for live dealer fans. In this context, the platform tries to exemplify the principle that quality holds more significance than quantity in a live setting.

Bonuses and Promotions

According to available information on their homepage, there are no current promotions or bonuses awarded at this platform.

Nevertheless, the platform regulates promotions and bonuses under their T&Cs. So, here are some important rules to note…

When promotional offers are presented, specific rules may apply, and these will be clearly displayed. Notably, free bet stakes are not eligible for return as part of any winnings. There is a maximum real cash benefit per day that any customer can receive from free bets or concessions.

Dragonbet retains the right to withdraw any promotional offer at its discretion without prior warning. Customer offers are restricted to one per person, family, household address, email address, telephone number, payment account number, linked accounts, mobile device, etc.

In cases where the terms of an offer or promotion are breached, or evidence exists of a series of bets placed by a customer or group resulting in guaranteed profits, the platform reserves the right to reclaim the bonus portion of such offers. In its absolute discretion, the platform may settle bets at correct odds, void-free, and risk-free bets, or void any bet funded by a deposit bonus.

Banking and Customer Support

Customers at leading UK betting sites are accustomed to a wide array of online payment methods for adding funds. However, the platform offers a limited selection, currently only accepting deposits via debit cards - Visa and MasterCard. Cryptocurrency is also becoming a common payment choice throughout UK, but, unfortunately, not here…

The platform incorporates the KYC process and to sign up, you begin by providing personal details such as your first name, surname, and date of birth. You then enter your address, confirm its accuracy, and proceed to submit your email address and phone number. Create a secure username and password, set marketing preferences, and proceed to "Create Account." Upon reaching the homepage, you'll receive an SMS with a verification code. Follow on-screen instructions to verify your number. The final steps involve submitting ID and proof of address before gaining access to the site.

Deposit

• Provide a form of ID for age verification as part of KYC process.
• Upload a photographic ID and proof of address (utility bill or bank statement).
• Wait for approval from the platform’s team before making deposits.
• Proceed to "Deposit" section.
• Select the deposit method, enter the desired amount, and proceed.

To place bets or participate in gaming on the platform, you can only use the amount of cleared funds in your account. To do so, you must deposit money into your account, and detailed instructions on depositing, withdrawing, and transferring funds can be found in the My Account section of the website.

When you deposit funds into your platform account, you direct the platform to hold them, along with any winnings, exclusively for two purposes: placing sporting and gaming stakes, and settling any associated fees or charges. If there is reason to believe you are depositing funds without the intention of placing bets, the platform may suspend or close your account, and such instances may be reported to relevant authorities.

Withdrawals

Like making a deposit, players should choose "Wallet" to access the withdrawal tab. Note that withdrawals can only be made with real money, excluding bonuses or other promotional funds. The withdrawal process may take up to a couple of working days, and updates on the status will be communicated via email.

While the platform doesn't impose additional charges for using its services, it's important to note that certain credit card providers may treat deposits as cash withdrawals, subject to their terms and conditions. The platform disclaims any liability for payment card charges incurred by users.

The platform also has minimum/maximum limits per transaction, with an acceptable minimum deposit and a maximum withdrawal per transaction that could be better.

Customer support

The platform provides customer support through an extensive FAQ section, covering various questions on licensing, responsible gambling controls, and basic account operations. Live chat is easily accessible offering immediate assistance while being available 24/7. Additionally, there is a ‘Contact Us’ page featuring a convenient form for users to reach out. The platform's active social media presence also offers potential channels for customer support. Overall, players are covered from various aspects of support...

Pitfalls

• Low daily and weekly withdrawal limits
• If there is reason to believe you are depositing funds without the intention of placing bets, the platform may suspend or close your account
• Limited payment options
• No cryptocurrency.

Final word

In summary, this online space, owned and operated as a Welsh entity, provides a broad spectrum of betting options, encompassing sports, in-play, virtuals, slots, and live games. Owned by Playbook Gaming Ltd and regulated by the UK Gambling Commission, it maintains a UK-wide presence. The platform, primarily oriented towards popular sports, lacks the quantity typically found in dedicated online casinos. Despite the lack of promotions, clear bonus regulations are in place. Banking is confined to debit cards, with required KYC process for user verification. Drawbacks include those common to platforms not specializing in slots or table games, such as restricted payment methods, the absence of cryptocurrency, limited slot variety (despite quality titles and Megaways), and low withdrawal limits.

Acknowledging its limitations in the casino-style games segment, DragonBet features a notable live section. The platform's commitment to responsible gaming and a user-friendly interface adds to the overall betting experience, appealing to a broad audience, especially sports enthusiasts.