The first feature about the Mandarin Palace casino that would attract players is the site’s terrific design. The website reflects hard work that has been undertaken to create an incredible interface and fun games that players are sure to love.

The website instantly highlights the sign up bonus on the home page and the winners on the scroll list at the right hand side. Everything that players want to know about the website is available on the homepage as a link or a logo. Mandarin Palace is run by the Genesys Technology group, and they accept US players.

Games & Software

Mandarin Palace is powered by Betonsoft software and they have taken the trouble to create slot games that are unique to this website. Betonsoft software is gaining a great reputation, and is now giving bingo brand software groups tough competition for player traffic.

The games at Mandarin Palace include Slot games, Table Games, Video Poker games, Progressive Jackpot Slots, as well as other games. Each game at this site loads easily and its descriptions explains the themes and also highlights on what players can win from the game. Most of the popular table games are offered at Mandarin Palace; and so players will see the likes of Keno, Poker and other card games on offer. The site also has Dream Wheel, Wild Wizards, Mint Sevens, Rising Sun, Places of Eight, Royal Banquet and other such great slots.

Bonuses & Specials

Mandarin Palace is offering its players a 100% match bonus as a welcome gift - will match player’s deposit up to $200 along with some free spins. Players have to use MPWODB in order to claim their deposit bonus. Another associated offer is the Free spins special, where if players deposit more than $25 they get $25 worth of free spins at a video slot called NasCash. To obtain this offer players have to use the code MPWODB25. Players are urged to read through the terms and conditions before applying to any offer.

Other specials at Mandarin Palace are not well disclosed since they send it to the players through email, but they have mentioned that these include medal based offers, free money offers, and others that also depend on the player’s loyalty tier. Players are invited to check out the loyalty program that has a lot in store for them when they get rewarded.

Payment Methods

As far as payment methods are concerned, Mandarin Palace offers players the option of using Moneybookers, Visa, UseMyWallet, MasterCard, Neteller, Credit and Debit cards, Pre-Paid Visa and gift cards. In order to check for more details based on different countries, players should check out the Banking page on this casino website. Here, they have clearly stated country-wise, the details of deposit methods and payment processors that will be used, and hence players need not get confused as to whether they will be able to play at this casino.

Customer Service & Support

Mandarin Palace can be contacted in all three ways: chat, email and phone. There is a 24x7 chat support option available to players who require any assistance; and along with it they offer customer service through email and phone, wherein the numbers are toll free numbers for all countries. Mandarin Palace lacks an FAQ page.