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Online casinos from Chile have the opportunity to choose from a wide selection of online casinos to join, but the lack of local payment methods across those sites is what stops them from enjoying the perfect online gambling experience; that's been corrected with the appearance of Cleo. This is a payment solution that was launched with the purpose of catering to Chilean users in the best way possible. It is incredibly effortless and convenient to use since it works on the principle of "use it to make a payment/purchase today, and pay later". Now, we know that this is something credit cards can offer, too, but this solution is ideal because you won't ever need to use or share credit card details with the operator, keeping your banking details to yourself, something that most players desire. So, if you wish to know more about it, stay with us. What is Cleo and why use it as your payment method across Chilean online casinos?

About Cleo

Even though based in Stockholm, with aspirations to expand all over Europe, Cleo is an amazing payment solution that caters to Chilean users. Chile, being one of the many LatAm markets in need of a solution that would allow them to use a service similar to the one credit cards are offering since around 70% of its population does not have access to credit, was the perfect market to launch in. Considering this solution provides users with exactly that, an opportunity to make a purchase now and pay for it later, it was an instant hit with Chilean users the minute it launched.

What it does is it solves a very tangible problem that the majority of LatAm countries are facing. The population there, having no real credit options, was excited to see that a solution was launched that eliminated all of their financial barriers, charging no hidden fees for the impeccable service it offers. the technology company behind it which specializes in online payments, saw the same issue in Europe, with banks and financial institutions offering users complex alternatives to credit cards. Therefore, in 2013, when it launched it, it made sure the solution completely changed the financial landscape, allowing users to organize their finances and focus on their preferences and needs more.

There’s nothing complicated with Cleo; you do exactly what the solution promised: make a payment today, and pay for it whenever you’re ready. That’s why it is so convenient to use for Chilean players who don’t have or do not want to use a credit card across online casinos. These players can make a deposit today, even if they don't have the money at the moment, and pay their debt with the solution off whenever they can. The company offers three options when it comes to paying off the debt, so continue reading to find out more about them and to see how easy the solution is to get started with.

How to Start Using Cleo

To get right to the point, there are two ways to get started with Cleo. You can create an account with it directly, to avoid going through the same procedure when you wish to use it as your deposit method again at the same casino, or you can simply choose it as your payment method directly on the online casino’s payment page.

With either option, the first step is the same. Once you select it as your payment method, you are prompted to enter your mobile phone number. The next step is selecting the option for paying off your debt: “Pay in 14 days”, “Pay in 30 days” or “Pay in 3 installments” (one right upon depositing and the two others in the first and second month after the day of the deposit).

Since these options would depend on your credit evaluation, the solution will quickly check through your bank account to see whether you're eligible to choose the option. Assuming you are, a PIN code will be sent to you to confirm. Next, the solution will ask you to verify your personal details by providing an email address, home address, and RUT Number (which is basically the number the IRS issues to people in Chile liable to cause taxes). Finally, you’d need to go through a quick identification verification and answer 4 security questions, and that would be it. Once the payment request has been completed, before you continue to pay, make sure you agree on the dates you selected for paying off your debt.

Now, the interesting part. We mentioned that you can create an account with the solution, and with that option, you’ll be able to, whenever you wish to deposit again with the solution, make the transaction without going through the identity verification procedure. Plus, when you do create an account, you get access to your transaction and payment history, so you can track how much you owe to the solution whenever you want. You can check the due days, see your pending payments, receive emails and notifications on your pending payments, and many other options.

Finally, you should know that you’ll be paying off your debt strictly through a bank transfer. You will get an email to the email address you provided about all the information for the transfer. So, if you're ready to learn how to start using it across online casinos, continue reading, as we'll take you through the procedure step-by-step next.

Depositing and Withdrawing with the Solution

We should straighten things up right here on the spot, that Cleo has still not reached its peak across the online gambling industry, but it is getting there. Considering the online gambling industry in the country is flourishing, with new operators and software developers headed for further LatAm expansion as we speak, you can expect so many new sites to start offering their content to Chilean players, as well as Cleo as an accepted payment method.

For now, however, you still have amazing sites that do accept it to explore, so roll up your sleeves and start digging. After you find a few candidates, check the games they offer and maybe their bonuses, and decide on the one that would suit you most.

After you create an account with your chosen casino, to successfully make your first deposit with Cleo, do the following:

  1. Find the Payment Methods/Banking page on your registered player profile.
  2. Enter the Deposits page and look for Cleo’s logo.
  3. Press it and select how you’d like to pay off your debt, out of the three options.
  4. Enter the PIN code that arrives on your phone and set the amount you wish to send.
  5. Confirm the transaction and the funds will arrive on your balance in no time.

The processing time will depend on the option you chose out of the three offered for paying off your bet. It will range from a few minutes to the next business day, so to make sure you got the right option out of the three offered, read the T&C page on the solution’s official website.

When it comes to withdrawals, you probably gathered by now, since we never mentioned them, they are not possible with this solution. Cleo simply doesn’t work the other way around, so you can only use it for deposits but not to collect winnings with it. So, make sure you have an alternative for cashouts, like a crypto or an eWallet, that provides the quickest withdrawals out there.

Coverage and Restrictions

Even though based in Europe, the solution at the moment is offered only in Chile. But, considering the company behind it clearly targets the LatAm financial market promising to transform online loans across the countries in the region, do not be surprised to see other countries getting on the list soon.

For the time being, if you’re a Chilean online casino player with a viable RUT number, you can rest assured that you’ll be able to use its services.

Fees and Additional Charges

The solution is all about transparency and at the very beginning it tells you that it comes with no hidden fees.

But that doesn’t mean that no fees are charged; in fact, depending on the option you chose for paying off your debt, you would need to pay a fee for the bail bond services you are offered. There's also a fixed charge of 10% of the transaction you made with it if you're late with your payment. These fees are indicated at the time of payment, so before you confirm it, you can decide whether you're okay with them or not, and then cancel the payment if not.

Accepted Currencies

The Chilean peso, of course, is the only currency the solution supports at the moment, but if more countries are added to its accepted countries list, expect that to change and new currencies to be offered, too.

For now, rest assured that as a Chilean, you will enjoy conversion fee-free transactions across the over 50 casinos that accept Chilean pesos, listed here at WCD.

Customer Support

Cleo, as you may have noticed, has an official website you can explore whenever you want. On it, you will find a dedicated and thorough page where you can get any assistance you might need. There’s a CleoChat option, where you could need to elaborate on your issue and wait for its Support team to contact you. There’s an email address, too, support@cleo.cl, to get an answer in 24 hours, and an on-site contact form, to get an answer every business day from 09:00 to 17:00.

Finally, you have a detailed FAQs page to go over, too, in case you wish to find an answer to a question on your own.

Conclusion

Cleo is certainly an ideal payment solution for Chilean online casino players who don’t have or don’t want to use a credit card across online casinos. It is easy to get started with, deposits with it are effortless, it gives you three options for paying off your debt, and you’re transacting in your native currency; what else could one ask for? So, give it a go the first chance you get, and you’ll see that you’ll love using it across the awesome Chilean online casinos that offer it.

FAQs

Can I explore Cleo’s official website in different languages?

No, not really. Since it was launched in Chile only, the website is only offered in Spanish. Not even English is an option, but considering you must be a Chilean to use it anyway, you will be just fine with the Spanish.

What can I do if I don’t receive the needed PIN to make a deposit?

You can prevent this from even happening to you, by giving your correct mobile phone number when getting started with the solution. But, if by any chance, this does happen to you, get in touch with its Support agents via email or CleoChat.

Does the solution offer an app?

No, there’s no app you can download to use it. But, since the getting started process is so intuitive and simple, you won’t have a need to use an app, as the solution itself is super easy to use.

Is there a limit as to how much I could spend with Cleo?

This would depend; some users get limits, and others are allowed to make several transactions at the same time. This depends on whether you've settled your debts on time or not, and the evaluation is done at the moment of payment.

Will I find Cleo on social media platforms?

Sure. This is a modern solution, so it is active on Instagram, where you can follow the news it shares. But if you wish to know more about the company behind it and its team, make sure you follow its profile on LinkedIn.

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