Marketing itself as an online casino that ‘caters to VIP players’, VIPClubPlayer is a real-money domain that offers a selection of games from blackjack, video poker, baccarat, three-card poker and baccarat to roulette, Caribbean stud poker and video slots. Operated by Belize-based ATG Data Solutions Limited, the site is available for customers over the age of 18 in a wide range of jurisdictions including Canada, Australia, New Zealand and the United States.

Despite claiming that its portfolio contains ‘a diverse range of games’, in reality the choice runs to only about 200 titles with the overwhelming majority being slots from developers BetSoft Gaming, Qora Games and Dragon Gaming. This rather limited assortment also does not contain any live-dealer or virtual reality titles although ‘try before you buy’ fans can have a go on any via a fast-loading play-for-fun function.

Popular video slots include:

• Gemini Joker
• A Christmas Carol
• Treasure Room
• Fruit Zen
• Gold Canyon

When it comes to table games, the operator currently offers a range 24 titles from developers BetSoft Gaming and iSoftBet in addition to seven scratchcard advances and the Deuces Wild video poker attraction. Immediately after signing up aficionados are moreover invited to test out an immense promotional Loyalty Club offer alongside introductory and weekly deals.

Popular table games include

• American Roulette
• Top Card Trumps
• Oasis Poker
• Pontoon
• European Roulette VIP

Banking and Customer Support

VIPClubPlayer offers players the ability to deposit funds via a number of sources including Mastercard, Discover and Diners Club International while an added cherry on top is the fact that Bitcoin may furthermore be utilized as a legitimate means of payment.

In addition, the welcome page is used to proudly declare that it is committed to customer satisfaction and maintains a ‘promise to provide you smooth online casino services’. As part of this, the domain offers punters who may have questions or complaints the ability to contact its customer support team via email, a toll-free telephone number or an around-the-clock online chat service.

VIP Program

For those who may be looking to get more out of their experience at VIPClubPlayer and the domain offers its four-tiered Loyalty Club amenity for a range of special bonuses, personalized gifts, high-roller rewards and tailored attractions. Designed for the most active players, this program starts at the silver level for anyone depositing at least $15,000 before continuing on to the gold and platinum compatriots with $25,000 and $50,000 requirements respectively. This scheme eventually tops out at the diamond level for those who can part with $100,000 although the quartet features a rather steep play-through requirement before any benefits are handed out.

Mobile Functionality

VIPClubPlayer offers online casino fans on the move the ability to enjoy its entire range of services in two ways; either by accessing its website through their web browser or by downloading its official Android-enabled application direct to a mobile device or tablet. This latter advance is simple to use and allows punters to easily sign in and navigate around the complete range of games before enjoying iGaming entertainment on a small screen.

Caveat Emptor

Despite diving deep into VIPClubPlayer via a thorough examination of its full terms and conditions, no license information was found to raise the very real concern that the domain is unlicensed. This ‘buyer beware’ attitude became all the more acute following a detailed consideration of the site’s bonus terms as the majority of these seem to contain very unfriendly stipulations. This latter caution includes wagering requirements that are often way beyond industry standards such as a 10x playthrough on straight deposits where no bonuses are involved alongside the site’s policy of keeping any deposits that may become lost as a result of an aborted game.

Sign-up Complications

This wary attitude was soon followed by a realization that the sign-up procedure at VIPClubPlayer could well become very complicated as it obliges newbies to provide documents only in English, which could represent a significant hurdle for those in jurisdictions where this isn’t an official language. The domain does allow the workaround of accepting translated documents so long as these have been signed off by a lawyer while still requiring a copy of an incoming player’s passport, driving license or state-issued identification card in the company of a handwritten note featuring six numbers generated at random.

These required know-your-customer obligations also run to the submission of a second picture featuring the face of the incoming customer so as to help facilitate a proof of address process that is claimed utilizes a pair of separate databases. Should this check fail and the domain’s terms and conditions assert that hopefuls may subsequently ‘make a manual proof’ consisting of a recent utility bill issued within the last three months or ‘an official document made by the government’ listing their state of residence.

Extraction Annoyance

The potential headaches at VIPClubPlayer continue when it comes to the withdrawals process as the site detailed that it may take up to 21 days for any first payout to be finalized. This is joined by the possibility that non-cryptocurrency transactions may incur a processing fee as well as the chance that any such rewards could be linked to the successful provision of additional identification and verification procedures.

Pitfalls

• Several country restrictions including the United Kingdom
• Players must supply registration details only in English
• Non-cryptocurrency transactions may incur a processing fee
• Processing first withdrawal request could take up to three weeks
• Casino reserves the right to request additional identification information for any deposit or withdrawal

Final Word

Overall, VIPClubPlayer is a well-designed site that offers registered players using either a desktop computer or an Android-enabled mobile device fast and easy access to a range of online casino entertainment. The rather lacklustre offer of just around 200 games is also not uncommon as many domains are often unable to match the expansive breadth featured at some of the world’s bigger iGaming outlets.

However, we were most worried by the seeming lack of licensing information and a sizable terms and conditions section that at every turn seems to favor the operator over the player. From the sign-up procedures and bonus terms to the play-through requirements and withdrawal processes, everything seems to be greatly skewed towards house.