MGM Vegas Casino Review

We have thoroughly reviewed MGM Vegas Casino and we can say that this is the online casino where the party starts! Launched in January 2022, it operates as part of the casino group managed by MGMVegasCasino. It offers more than 400 game titles, so you will have a wide range of options to choose from. And the list is constantly growing! Packed in nicely separated categories, you can easily find the preferred one - you can choose All Games, Featured Games, Slots, Table Games, Video Poker, and Search Bar. 

When speaking of the casino’s software, Betsoft Gaming is responsible for the familiar layout. This provider is also known for using cutting-edge technology and excellent graphics. So, expect stunning visuals, superb sound, and a variety of gaming options.

Employing industry-standard security protocol, you can be sure that all transactions are completely safe. Also, the games are tested independently to ensure the highest possible fairness and reliability. Let's check other exciting features of this online casino!

Software and Games

As we mentioned, the software is powered by well-known provider Betsoft Gaming together with Dragon Gaming and Felix Gaming. Upon entering the site, you will first notice elegant black background with a Vegas theme. The design is simple and easy to use – some might even say unartistic. The dominant is a bonus and promotions banner that advertises most of the incentives available.

At the top of the page you can clearly see Login/Signup buttons, together with Promotions and About Us, Banking, All Games, and Contact Us sections. When scrolling down the page, you’ll find out three categories: New Games, Featured Games, and Slots.  

At the bottom, there are links about AML policy, privacy policy, terms and conditions, bonus terms, responsible gaming, etc. A live chat box pops up upon entering the site in the right bottom corner with a welcome message, so you can easily seek help.

The modest selection of slot games is made by smaller software developers we already mentioned, but they strive to present something unique in every game to produce an enjoyable experience for the players. Some of the most popular slot titles are:

• Chase the Turkey
• Mafia Family
• Arrival
• Zombie Invasion
• Gemini Joker
• Oriental Flower
• Primal Wilderness
• Polar Heatwave
• Cleopatra’s Fortune
• Mamma Mia
• Rise of the Titans

Equally popular table games are also available… Truth to be told, the section is pretty small and offers:

• Triple Edge Poker
• Red Dog
• Pirate 21
• Roulette
• Blackjack
• Pontoon
• Draw High Low
• Baccarat

Unfortunately, the live section is non-existent. We hope this will improve in the future. Video poker includes only one game, Deuces Wild... We also have a strong desire that the company will progress in this section, too.

Another convenience in this casino is that, when you click on the game, you have two options – 'Real Money' and 'Play for Fun.' This is a nice feature because every player has the opportunity to try the selected game without having to wager for real money. Very desirable option!

As for the mobile casino, MGM is accessible via all tablet and mobile devices. Regardless of the operating system and small or large screen, it offers a seamless user experience packed with amusing sound effects, clear graphics, and simple navigation. No matter if you carry an iOS, Android, or Windows device, play your favorite games anywhere you go!

Bonuses and Promotions

There are pretty nice bonus and promotion offers in MGM. Upon registering, every new player gets a no deposit bonus in chips. Chips can be used in all games without exceptions. If you want to play with bonus money, you should activate the bonus code – the bonus will be automatically activated. Wagering requirements are standard and achievable.

Under the 'Promotions' tab, you can find special offers, like:

• Seasonal offers
• Bitcoin deposit bonus
• Master card deposit bonus
• Birthday bonus
• Extra cashback offer
• MGM mega promotion
• Bonus Package

We are very satisfied with the offer, as there is something for everyone. Enjoy!

However, for the loyalty program…. We went through the entire site but found no relevant info about the program except the following sentences in the Banking section: “If you become one of our regular players, you’ll gain access to the most rewarding VIP Club in the industry. You could earn up to 40% insurance per month, get access to the highest table limits available, and enjoy catered service from your personal VIP rep… With so many games to play, it’s easy to climb up the VIP ladder.”

Nice, but we could use a bit more details, right?

Banking and Customer Support

In the Banking section, we found that you can deposit via debit, credit cards, Bank or wire transfer, and using a Bitcoin wallet. So, the casino is bitcoin-friendly, which is excellent for punters who prefer that payment method.   

Withdrawal pending time is average, for the wire transfer it takes between 5 and 7 business days, while for Bitcoin wallet takes up to 24 business hours. The amount of the withdrawal depends on the player’s account balance.

Customer support has a few options, including 24/7 live help – you can find the box in the bottom right corner of the site. By clicking on it, the support agent greets you with a generic message, and then you can start chatting.

Although they advertise 24/7 availability, when we re-entered the site, the chat box sent us a message that agents were not available at that moment. We were unpleasantly surprised.

Another option is to send an email, but we are not sure how fast the answer will come.

Pitfalls

• No information about the license and registration number
• Not live-dealer friendly
• No phone support
• KYC procedure documents must be submitted in English only
• No info about the loyalty program

The Final Word

Some of us might expect to see dazzling lights of the real Las Vegas, but what we got is a simple interface with few details and no animations. Still, it may be excellent for newbies, as details can sometimes be distracting. Also, players located in the US are welcome too, so this can be only a plus.

We can conclude that MGM does not offer the most exciting iGaming experience, but it is promising and worth trying. If you like clean design focused on games, a nice bonus section, and friendly and fast customer service, go for it!